When I went to stop 13 Indianapolis to pick up the money the lady was very kind and helpful she didn't have the cash a the printer wouldn't work after a hour in half she got it to work i felt really... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Stacy at Advance America has been my go to person for many years. Whatever location she is at I've followed her. I highly recommend Advance America for your financial needs.
L'entreprise a répondu
The woman who works here is amazing! Haven’t been there in months..came in yesterday and she knew exactly who I was and had a great conversation while taking care of me! I love talking to her and the... Voir plus
L'entreprise a répondu
Spencer is always very helpful and curtious always ready and get you done in a timely manner. Need more customer service people like .
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Service de transfert d'argent
- Service de transfert d'argent par mandat
- Société financière non banquière
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Coordonnées de contact
5217 E. Thompson Road, 46237, Indianapolis, IN, Etats-Unis
- 317-784-9676
4,4
Excellent
95 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
When I went to stop 13 Indianapolis to…
When I went to stop 13 Indianapolis to pick up the money the lady was very kind and helpful she didn't have the cash a the printer wouldn't work after a hour in half she got it to work i felt really bad because she went out and beyond to try to get it to work. I give her a 10 on a scale 1 to 10. Thank you so much. I have been going here for 20 plus years would not go any where else.
14 août 2026
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
We appreciate your feedback and are happy we could provide convenient and helpful service.
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
RIPP OFF
These loan places only help if you can borrow then pay back right away...After that you will just be borrowing to replace money
1 janvier 2026
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
We would love to speak to you more about your experience. Please call our Service Solution Department . The number is 833-638-8249. The hours of operation is M-F 9:00 am – 7:00 pm est and Saturday’s 9:00 am – 6:00 pm est.
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Ty was very helpful thanks for…
Ty was very helpful thanks for everything
14 juillet 2025
Avis spontané
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
I’ve been a customer here for years
I’ve been a customer here for years, have seen many workers come and go K is amazing everytime I walk in I am greeted with a smile and she never hesitates to make sure I am satisfied before I leave. Great job K!
10 juin 2025
Avis spontané
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
We appreciate your long-term patronage and are so glad that you have consistently received excellent service. It's wonderful to know that our team makes your visits pleasant, and we thank you for sharing your positive experience!
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
If you go do not let him help you, he is rude and doesn’t like his job!
If you go , do NOT let shane help you he has a HORRIBLE attitude and will act like you are bothering him ..
I called to try to get preapproved over the phone and talked to shane and it was 1 of the WORST experiences ever ! He was rude, he kept breathing hard when I told him give me a minute to pull up my paystub , he didn’t even put my banking info in correct . Once he finished doing mine I told him my sister wanted to get preapproved he said ok you going to have to give me a minute then asked the other girl if she would take my sister Amber . She was nice and helpful explain everything to us and our next steps were to come into the branch but bc of the issue with shane we went to the advance America on stop 13 and let them know what happened with shane .
They said they would reach out and still have yet to do so. Came into branch today and again he came from behind me from his car and I asked to do a western union pick up he said they stuff was down the other girl there said she’d try and it worked but because of the amount wasn’t able to do it
18 décembre 2024
Avis spontané
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Advance America values its customers and we will have someone personally contact you to discuss further.
Julie was the sweetest and helped me…
Julie was the sweetest and helped me with all my needs!
17 juin 2024
Avis spontané
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Manager was very helpful and…
The Manager was very helpful and informative.
17 juin 2024
Avis spontané
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The woman who works here is amazing
The woman who works here is amazing! Haven’t been there in months..came in yesterday and she knew exactly who I was and had a great conversation while taking care of me! I love talking to her and the fact that she knows who myself and my husband are when I know she sees tons of people every day says a lot! It’s always quick and easy and she always tells me about new things and any information I may need! Thank you for making it so easy!!
16 mai 2024
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very pleasant the atmosphere the people…
Very pleasant the atmosphere the people overall the whole experience.
23 janvier 2024
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I had to go inside the store again…
I had to go inside the store again because the online app never works it’s been I think four times now that hasn’t worked. it was very convenient when it did.
The girl was very efficient and kind when I went inside
19 janvier 2024
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Very friendly
Very friendly, knowledgeable associates, makes the experience pleasant everytime
3 janvier 2024
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Spencer is the truth
Spencer is the truth. Come to this location and this is a real review. Bring yo ass up.here
21 décembre 2023
Avis spontané
Réponse de Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.