I had such a great experience with Cara! She was incredibly helpful, patient and so kind throughout my total process. Thank you and it’s not everyday you come across someone who enjoys helping people.... Voir plus
L'entreprise a répondu
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Cara Evans was absolutely wonderful to help us. She was extremely pleasant and nice and very helpful. She’s at the Wilmington Pike Office in Kettering. Thank you Cara
L'entreprise a répondu
Easy process to apply online. Got my loan within minutes.
L'entreprise a répondu
The lady that waited on me was very understanding and helpful and also in changing some of my information that had mistakenly been put on the online account. Your online account doesn’t let me edit an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Service de transfert d'argent
- Service de transfert d'argent par mandat
- Société financière non banquière
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Coordonnées de contact
2758 Wilmington Pike, 45419, Kettering, OH, Etats-Unis
- 937-643-1013
4,8
Excellent
81 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Advance America - Kettering - 2758 Wilmington Pike
Your business is important to us, thank you for your response!
Réponse de Advance America - Kettering - 2758 Wilmington Pike
Your business is important to us, thank you for your response!
Réponse de Advance America - Kettering - 2758 Wilmington Pike
Thank you for your response and comments regarding out services. We appreciate your business!
Wow what a rescue!
Wow! Very kind and nice people that pulled me out of the mud. Thank you!
4 juillet 2020
Avis spontané
Réponse de Advance America - Kettering - 2758 Wilmington Pike
Your business is important to us, thank you for your comment!
You saved me when I needed help.
You saved me. The man at your Wilmington Ave. store in Kettering, Ohio could not have been nicer nor more helpful. I would not hesitate to recommend you to anyone I know should they be in a position to need your services. Thank you.
21 juin 2020
Avis spontané
Réponse de Advance America - Kettering - 2758 Wilmington Pike
Your business is important to us, thank you for your response!
Was given the run around for 2 weeks…
Was given the run around for 2 weeks straight for trying to reapply for a loan. Never missed a payment, never been late. Been using them for over a year as well
16 juin 2020
Avis spontané
Réponse de Advance America - Kettering - 2758 Wilmington Pike
Advance America values its customers and we will have someone personally contact you soon to discuss your concerns.
I was taken care of by a very friendly…
I was taken care of by a very friendly Employee & made to feel like I was important & not there just trying to get a loan. I left with a very good feeling because the way he made me feel. Excellent customer service.
16 juin 2020
Avis spontané
Réponse de Advance America - Kettering - 2758 Wilmington Pike
Your business is important to us, thank you for your response!
Melissa is the best
Melissa is the best. Very nice to deal with. Although the other lady there is hateful and rude.
10 mai 2020
Avis spontané
Réponse de Advance America - Kettering - 2758 Wilmington Pike
Your business is important to us, thank you for your response!
CONSTANT PHONE CALLS, PHONE MESSAGES, AND EMAILS BEFORE THE FIRST PAYMENT IS DUE!
The Manager is nice and the transaction goes smoothly, but after that you are constantly getting phone calls and emails and messages on your phone to remind you to pay the bill before the first payment is due. Then when you call in to pay, the counter girl wants your social security number. When I refused, she easily found me by my name. She didn’t ask me for my address or phone number. I then asked her why did you ask for my social security number when you can look it up by my name? She said that it was easier. It is not a good idea to give social security numbers over the phone to anyone.
8 janvier 2020
Avis spontané
Réponse de Advance America - Kettering - 2758 Wilmington Pike
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Very professional and top-rate customer…
Very professional and top-rate customer service. Helpful and strived to help!
11 novembre 2019
Avis spontané
Great service by the office staff
Great service by the office staff. Always really nice and helpful.
2 octobre 2019
Avis spontané
I was treated like a person
I was treated like a person. Russell has the best personality and made sure I understood everything without talking down to me.
28 septembre 2019
Avis spontané
I love your service and your fees are…
I love your service and your fees are phenomenal very low rates.
17 septembre 2019
Avis spontané
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