Jessica was wonderful she took her time to help me to get access to my Gmail associated with my Advanced America Loon, which was not accessible toe for technical reasons for a long time. She was vrey... Voir plus
L'entreprise a répondu
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Carolina was excellent! She was fast and efficient. She acknowledged everyone who walked through the door and she answered any questions that I had. I typically dred going to places like this but my e... Voir plus
L'entreprise a répondu
Customer service from Sandra was amazing and explained very well and very friendly
L'entreprise a répondu
The website is very user friendly and has a wonderful human touch. It’s almost like you are speaking to an actual person. It’s easy to apply for the loan and the process is quick and simple.
L'entreprise a répondu
À propos de l'entreprise
- Établissement de crédit
- aussi dans
- Institution financière
- Service de transfert d'argent
- Service de transfert d'argent par mandat
- Société financière non banquière
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Coordonnées de contact
7403 Van Nuys Blvd., 91405, Van Nuys, CA, Etats-Unis
- 818-780-7840
4,6
Excellent
138 avis
Demande des avis aux clients
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Advance America in Van Nuys is the best place to loan!
Every time I come here, I always get treated with the best friendliest and professional service, it's why I keep coming and the only loan place I ever go to.
4 mars 2018
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Poor customer care
I came to the van Nuys branch and forgot my check book I went back to pick it after some time and they tossed me around. They lied to me that they mailed it it's now months yet the day I forgot it they called me and told them I was far. I have been a customer for long I hoped to be treated well. Up to date I don't know the fate of my check book the lady who picked it is too proud. It's a pity.
14 février 2018
Avis spontané
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.
Excellent customer service.
12 février 2018
Avis spontané
I love the customer service form the …
I love the customer service form the manager at the van nuys location. Shes a hard worker and Sometimes see her working by herself. Too much for her to handle. Thats why I give her a 2 thumbs up!
30 janvier 2018
Avis spontané
Very friendly and helpful @ the Van …
Very friendly and helpful @ the Van Nuys, CA location.
3 décembre 2017
Avis spontané
You always make it swift and easy
You always make it swift and easy. Please remind me to bring in my bank statement when you call to confirm my payment!
3 novembre 2017
Avis spontané
Good people who treat customers with …
Good people who treat customers with respect. Can't ask for more thanthat.
28 septembre 2017
Avis spontané
Very bad experience
Very bad experience! I came in and the girl got my documents, wanted me to show her bank statement on my phone, so I charged it somewhere and came back. The other lady catered to two or three other people and made me wait till the other came back from lunch. I felt it was not only unfair, but rude!!! She wasn't saying much and tried to insert me afterwards but the cold treatment was more than obvious! There was another customer who came in who paid her dues and they knew each other and chitchatted during the payment while I was waiting for my turn. How unprofessional was that? To make me wait even if she knew I was there prior to all the rest of the customers. The fact that my documents were already with the other girl who went out for lunch! It was such an infuriating experience. I was cringing with anger! But I kept mum and kept my cool! It is so much better to not stoop down to bad customer service! I I am sure she didn't mean to be mean. It is just the way she is! And I had no way to change that! I hope Advance America's bigwigs will
have a chance to read this! If they keep in touch with me, I am more than willing to point out which branch I went to!
16 septembre 2017
Avis spontané
Réponse de Advance America - Van Nuys - 7403 Van Nuys Blvd.
Advance America values its customers and we will have someone personally contact you to discuss this further.
The Mgr perla was amazing made my visit …
The Mgr perla was amazing made my visit very pleasing Thank You
Perla
28 juillet 2017
Avis spontané
My loan process was fast and easy
My loan process was fast and easy, A real pleasure doing business with you.
4 juillet 2017
Avis spontané
Good workers
20 juin 2017
Avis spontané
When I need money you're there for me
10 juin 2017
Avis spontané
Great Service!
Excellent service, knowledge and professionalism - right on time! Thank you!
4 mai 2017
Avis spontané
My experience with Advance America is …
My experience with Advance America is always pleasant. The sales associates at the Van Nuys office are doing a great job. Whenever l go to that office, I'm always being treated in a professional manner.
22 avril 2017
Avis spontané
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