I paid 62 £. I have still not received my parcel. they never answered email. No phone number, zero communication. Just avoid them! Big Scam. I will dispute the transaction with my bank .
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cant even give a 0 otherwise would, as many others purchased, november still nothing, keep saying item shipped and track shipment,,, but guess what .. no shipping / tracking ref, checked spam emails e... Voir plus
L'entreprise a répondu
Avoid at all cost !!!!!!!! Order placed on 5th of September, never arrived ( its end of October now !!! ) Despite reaching out to customers service several times , no reply from them, no refund... Voir plus
I ordered these on a recommendation from a friend (I used to buy them in the USA, not online) My friend did say the package usually takes a couple of weeks. Mine arrived just after one week, so I w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We sell genuine Crest 3D Whitestrips across Europe
Coordonnées de contact
65 Littlebury road, SW46DW, London, Royaume-Uni
- info@advanced-whitening.com
- advanced-whitening.com
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N'a pas répondu aux avis négatifs
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I love these strips as they are the…
I love these strips as they are the best ones I have found (and I have tried many!) the company were excellent to deal with and delivery was fast. Thankyou!
These do work
I ordered these on a recommendation from a friend (I used to buy them in the USA, not online)
My friend did say the package usually takes a couple of weeks. Mine arrived just after one week, so I was pleasantly surprised.
These do work. Read the instructions, remember not to put straight onto freshly brushed teeth. Minimal sensitivity using these also, which is a plus.
If I could give this ZERO stars I…
If I could give this ZERO stars I would.
Don’t know where to start to be honest.
Communication has been terrible.
When I placed the order I gave them my new address for DELIVERY, my BILLING address is different but I clearly stated. I then receive the shipping details and they have sent to my BILLING address. After NUMEROUS emails of me telling them they have this wrong they replied saying I needed to RE-ORDER pay again etc and sent me the payment link! ‘‘Em hello you got this wrong not me!
It was a real struggle to get the parcel as I no longer live at that address.
I receive the parcel open it to find only 5 whitening strips! Re-read my order details and it is VERY misleading. 10 strips 5 pouches. Which is what I have received but there are 2 strips per pouch, one for top teeth and one for bottom teeth. I paid £29.95 and the shipping totaling to £30.96. So basically £6 per pouch / session to whiten your teeth! Honestly unbelievable!! You can get a months supply for £30!! Please please PLEASE AVOID this company they are honestly HORRENDOUS and complete SCAMMERS!

Réponse de Advanced Whitening
Shockingly really bad service
Shockingly really bad service. Ordered strips a couple of months ago and never received the them. So unprofessional in their replies to my emails too. Replying with a "Hey there". Took absolutely no notice of what I was telling him. They said it was delivered on a certain date/time. I have a ring doorbell and it was never delivered. I contacted my bank and they are looking into the company and have said they have evidence to dispute the payment they took from me.
Avoid this company at all costs!! Disgrace

Réponse de Advanced Whitening
Item never arrived
Item never arrived. Have been waiting for 3 weeks. Have emailed 4 times and each time have to repeat the same message. It's clear they don't even read the emails properly.
Avoid this company!

Réponse de Advanced Whitening
Never arrived no package
Placed an order weeks ago and have still not received my package emailed multiple times to see where it was as the tracking on the website doesn’t even work. So disappointed

Réponse de Advanced Whitening
Ordered online and did not arrive
Ordered online and did not arrive
Updated - Emailed client services numerous times with no response

Réponse de Advanced Whitening
Free delivery and great product
Free delivery and great product. Will definitely buy again.
Item never arrived …
I cannot comment on the product as the item never arrived - courier stated the item was posted through a letterbox in a workplace that has no actual letterbox.
However, Advanced Whitening are refusing to give me a refund on this presumably because they can't be bothered claiming from their couriers, despite the couriers photographing a closed shutter with no letterbox as "proof" of delivery.

Réponse de Advanced Whitening
Easy to order from
Easy to order from , always offer discounts and they keep you informed on your delivery estimation date
Avoid. Never received order
Avoid.
I ordered a package of whitening strips but never received the package. Very poor customer service when I contacted them, with the team telling me to ‘double check’ I had not received the order. Then they were unwilling to process a refund or send a replacement without further payment.

Réponse de Advanced Whitening
Definitely recommend
Product came exactly as described! Perfect condition and fast delivery
Working really well
Working really well. Still have some strios left and looking forward to seeing end results.
Really easy to use and teeth much…
Really easy to use and teeth much whiter within just a few days. Will definitely use again 😀
Fab product
I’ve already noticed a difference after using the strips for 5 days. Little sensitive for the first couple of days but all good now.
Arrived within a week with no issues 👍
Would definitely recommend.
The product it self is great and the…
The product it self is great and the results likewise. Customer service is also satisfactory, can’t fault it. However the state in which the package arrives leaves a lot to be desired. The first time I just thought it was a one off, but then my second order was in worse shape. As if thrown around and stood on even, the packaging completely comprised and flattened. This might be down to the courier I know, but it’s a part of the service you’re paying for and it’s not really good enough when you’re paying that amount of money.
Very good experience
Very good experience.
Fast delivery.
Good customer service.
Product so good and really works
Product so good and really works. Thank you
Excellent great product
These definitely are not the same…
These definitely are not the same strips I’ve used from a different company! Barley whitened my teeth!
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