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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff went out of their way looking through their inventory to find a replacement stove for our skottle. We were leaving town that day and needed the stove. When they couldn't locate one easily... Voir plus

Noté 5 sur 5 étoiles

Performed as promised I inquired about a mounting plate for my National Luna refrigerator while traveling to Colorado. After a day’s delay, I received a response and ordered said mounting plate af... Voir plus

Noté 5 sur 5 étoiles

Service was amazing, even though when I ordered it stated my part would be 6 weeks out, they called me to let me know why and when I would receive the part. All that being said I received it early an... Voir plus

Noté 2 sur 5 étoiles

Part cane in fast it just isn’t what i meant to order and I’ve tried calling and emailing to see about returning it and cant get ahold of anyone

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

Juniper Overland is an off-road and expedition vehicle outfitter located in Denver, Colorado. Our official business name is Adventure Vehicle Outfitters, LLC although we use our trade-name, Juniper Overland to market our company. Our mission from day one has been to supply our clients with the finest equipment available for vehicle-supported 4x4 travel.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

31 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(31)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I will never bring my truck here

I will never bring my truck here. They have the worst customer service. They seem to have no care about what service they give.
I take my truck in for front-end suspension work. They say it will take a day. They called about when their shop was closing and told me it would not be done; it would be done the next day by noon. So I have to extend my rental car one more day. I took all that ok, but the next day, I called at about 1130 am, and of course, no one answered the phone, which is pretty common. I leave a message for them to call me, and they never call, so when I get off work at 130, I drive down to their shop to see what is going on with my truck. I talked to someone in the office, and they went into the shop and came back a few minutes later and told me that their alignment shop dropped the ball and had not done the alignment yet and it would be done by 5 o'clock so I drive home which is not around the corner, I live about 30 miles away.
It was about 4 o'clock, and they called and told me my truck would not be done today. Everything is done, but the alignment if I want to pick up my truck and bring it back after the weekend for the alignment. At this point, I just wanted my truck and to be done with that shop. They refunded the money for the alignment, and I will get an alignment somewhere else. I will never use that shop again.

26 avril 2024
Avis spontané
Noté 3 sur 5 étoiles

Ordered on 11/2 received no shipping…

Ordered on 11/2 received no shipping info until I called on 11/8 was. Then it appeared order was re submitted. Still haven’t received anything

2 novembre 2023
Logo de Juniper Overland

Réponse de Juniper Overland

Hi Sam
We appreciate the review and honest opinion. Our goal is always to exceed any expectations regarding communication or promptness of your order. In this circumstance, all MaxTrax product listings reference a one-week lead time from the manufacturer for shipment. We met and beat the one week lead time by a day, sticking to our commitment. We apologize for any miscommunication if it looked like your order was "re-submitted", but we can assure you that your product was shipped yesterday and we can see the shipping notification was delivered. We hope to win over your business in the future.

Noté 5 sur 5 étoiles

Great Products and Services from Juniper Overland

I've been a customer of Juniper Overland for more than 5 years. Every interaction with them has been both educational and rewarding. Their products, services and staff have provided great insights and assistance as I've navigated my way through the many options available for overlanding travel. Always a great experience working with them and being the downstream beneficiary of their extensive knowledge and top-shelf services.

12 septembre 2023
Avis spontané
Logo de Juniper Overland

Réponse de Juniper Overland

Thank you so much for your kind words, Steve! We truly appreciate your loyalty and support over the past 5 years. It's been a pleasure serving you on your overlanding journey. We're thrilled to hear that you find our products, services, and staff helpful and insightful. Your satisfaction is our top priority, and we look forward to continuing to assist you in the future. Safe travels and happy overlanding!

L’expérience Trustpilot

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