I absolutely love this brand, I've always been a White Company kinda girl until I came across this company in a lovely shop in the Cotswolds. Their smells are incrediable, like nothing I've ever come... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordered three candles online after having smelled the Indian Sandalwood candle in a gift shop and becoming hooked! Postage was very quick and they came well packed. When burning the scents are strong... Voir plus
L'entreprise a répondu
I used the Cedar handwash in a hotel and loved it, so bought it straight away (as well as a candle and diffuser!!) Love the products, they arrived quickly and smell fabulous! Thank you
We bought 3 large “Happy space” candles and a room spray, having previously bought a small candle and loving the smell. They look beautiful and the smell is so good , making the whole room smell gorge... Voir plus
À propos de l'entreprise
- Programme de bien-être
- aussi dans
- Institut de spa et bien-être
- Magasin d'ameublement et de décoration
- Magasin de bougies
- Magasin général
- Studio de yoga
Écrit par l'entreprise
Feel good home fragrance. Designed to enhance your wellbeing. Made in England. Vegan and cruelty-free candles and diffusers.
Coordonnées de contact
Royaume-Uni
- care@aeryliving.com
- aeryliving.com
3,7
Moyen
490 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 58 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery problems during the strikes…
Delivery problems during the strikes were overcome very efficiently.
18 décembre 2022
Réponse de Aery Living
Hi Sue - Thanks for shopping with us and for taking the time to leave us a review 😊
Always quick delivery and great…
Always quick delivery and great products. My favourite room mist is back in stock in time for Christmas too.
13 décembre 2022
Réponse de Aery Living
Hey Michelle, thanks for leaving us a wonderful review and we're pleased you managed to shop your favourite room mist! 😃
Didn’t smell like anything
Bought herbal tea and fig leaf candles. They smelled amazing when I found them at a garden centre, and decided to purchase online. However, there’s no smell when I burned it. It has been burning for 3-4 hours, and I couldn’t smell anything. Beautiful designed packaging, but disappointing product.
Edit: Thank you so much for your prompt response via email, a great customer service team to help with my order.
17 décembre 2022
Réponse de Aery Living
Hi Xuan - thanks for shopping with us and sorry to hear you weren't happy with our products. We hope since this time, we have managed to resolve your issue via email 😊
Réponse de Aery Living
Hi Will thanks for shopping with us and for leaving us a review 😃
Ordered some Airy candles
Ordered some Airy candles direct from the website. They were fairly priced in my view, and dispatched and arrived on the doorstep within 72 hours which was great.
1 décembre 2022
Réponse de Aery Living
Hi David - thanks for shopping with us and taking the time to leave us a great review 😁
Great brand!
Really pleased with my purchase from Aery and will definitely order from again. Purchased one of the smaller 140g candles as a stocking filler. Ordered on Monday evening, and arrived on Wednesday afternoon. Well packaged, and the candle smells lovely!
14 décembre 2022
Réponse de Aery Living
Hey Laura - thanks for shopping and leaving us such a great review 😀
Was so easy to order
Was so easy to order, and the customer service emails after the order kept me informed as to the status of my order. I will definitely use again and highly recommend this company
13 décembre 2022
Réponse de Aery Living
Hey Gillian thank you for taking the time to leave us a great review 😊
great service
lovely candles and prompt customer service when I was worried about delivery!
14 décembre 2022
Réponse de Aery Living
Hi Carmen thank you for shopping with us and taking the time to review us 😁
Would buy again
A++ super quick delivery and the candles smell amazing. Would recommend the apple pomegranate Japanese garden scented candle.
14 décembre 2022
Réponse de Aery Living
Hi Georgios thanks for shopping with us and leaving us a great review 😃
Réponse de Aery Living
Hello Tom, thanks for shopping with us and taking the time to leave a lovely review 😁
Excellent service
Excellent service. The product was delivered on time and packed very well.
5 décembre 2022
Réponse de Aery Living
Hey Helen - thanks for leaving us a great review! 😄
It was a well presented website
It was a well presented website, the order was dealt quickly and I was notified if my delivery promptly after ordering my product
12 décembre 2022
Réponse de Aery Living
Hey Alex, thanks for shopping with us and leaving us a lovely 5-star review 😁
Your products are completely natural…
Your products are completely natural and of a high quality.
12 décembre 2022
Réponse de Aery Living
Hi Ekua thanks for shopping and taking the time to review us 😀
Product quality great, courier less so
For the quality of the products, I would have given 5 stars. I had to remove a star because it took over a week from notification of delivery until I received the full order. I received a message from the courier every day for a week advising delays, and when I did receive my order it did not contain all the items I had ordered. I hasten to add, however, that when I contacted Aery to advise of this, they rectified the problem immediately and sent me the item I had ordered the very same day. I have now received my full order and love the items.
10 décembre 2022
Réponse de Aery Living
Hey Amanda, thanks for shopping with us and taking the time to review us! Sorry you've experienced issues with our courier - it seems everywhere is having the same issues at the moment which is unfortunate. We're pleased once you contacted us too we were able to help and leave you feeling happy with your order 😁
Lovely candle and free gift
5 décembre 2022
Réponse de Aery Living
Hey Roxanna thanks for a lovely review and we hope you enjoy your free gift! 😄
Horrendous packaging!
Horrendous packaging. Cork would not budge out of the top of the bottle and had to chip away at it until eventually the cork fell into the diffuser liquid and contaminated it with little fragments of cork. Had to decant the liquid into an old diffuser bottle from a different brand but unfortunately the liquid is full of little specks of cork and looks hideous. Would not recommend sadly.
10 décembre 2022
Avis spontané
Réponse de Aery Living
Hey Amanda - thank you for shopping with us and we're sorry to hear you've had such a bad experience. We removed those corks from circulation a while ago. If you'd like to pop an email to care@aeryliving.com we'd be more than happy to sort this out for you 😊
Good products
Good products and good value, especially with the special offer. Delivery was very fast too.
9 décembre 2022
Réponse de Aery Living
Hi Anna - thanks so much for a great review 😊
Next day delivery
Next day delivery, kept up to date with delivery times etc and cheerful delivery driver ..also very well packed.
9 décembre 2022
Réponse de Aery Living
Hi Janis - thanks for shopping with us and for your wonderful 5-star review 😁
Fabulous service
Easy to purchase, quick delivery, free seasonal gift, and gorgeous products.
9 décembre 2022
Réponse de Aery Living
Hi Kay, thanks for shopping with us and for leaving us a great review 😄
Great product and super prompt…
Great product and super prompt delivery. Will definitely shop with Aery directly again.
30 novembre 2022
Réponse de Aery Living
Hi Kyra - so pleased you're happy with Aery, thanks for leaving us a great review 😀
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