AffiliateWP Avis 

All questions are resolved by the great support team. Appreciate being with you.

While the plugin is great, simple to use, it is also riddled with spam. I delete at least 30 sometimes upwards of 100 spam registrations a day. It takes some of the fun out of it for me. Not sure what they can do about that.

We have recently implemented AffiliateWP onto our website and it is a fantastic plugin that really has helped us achieve our affiliate goal for social media influencers but also some B2B salesman commissions too. Omar specifically was a great help with the White Glove Setup they offered for not much more money. He helped every step of the way, even when we had new questions and problems. He was always more than happy to help and had efficient quick answers that helped us solve the problem's right away. Overall it is a fantastic and easy to use product with lots of solutions to help with any affiliate program.

Five star service. Five star product. Five star people.

Easy to use, works as expected.

Support does not ask for repetitive information. The prompts and steps prior to providing details regarding our problem works. This streamlines the process.

Overall, the product is decent. But if you miss a renewal cancellation, even by 10 hours, they will only refund you 90% and keep 10% as a "processing fee". In today's tech world, you can find companies with more user-friendly contracts and highly recommend you look at a competitor for service. I do not recommend them, based on this.

Do not use affiliatewp. Their software (if you can get it to work) is the bare minimum, they just want you to connect to multiple 3rd party paid plugins to make their software do what they say it does.

Very quick response, very patient with me and excellent explanations on an issue I was having operating affiliatewp which was due to my mistake and nothing to do with the software. Kind and pleasant support that made my day go better! thanks

Support was super fast and responsive. Omar, the support tech was a total professional who diagnosed and completely resolved the issues I was having with my initial installation.

Super quick responses and very knowledgeable.

Got to the issue quickly and resolved it without any problems on my end.

Be careful - the price goes through the roof after the first year - even for charities

The pricing page makes it seem like that's the yearly price forever but it is ONLY for the first year!

First and foremost the customer service is shocking. It's obviously been outsourced to Asia and there's a disconnect to the main Dev teams. The guy who answers is nice enough but it's typical Asian 'sorry you feel that way' etc. They need to turn into a customer focussed company. Other plugins bend over backwards to make a good product, this company not so much.

Next I paid for a pro upgrade and the main reason for this was so my affiliates could generate QR codes in the software. Guess what, this doesn't work in the Pro version now. Second guess what: customer service said, yep you guessed it they fobbed me off with platitudes "sorry this doesn't work but...." . Not even a discount or partial refund.

The software seems to work. But I get the feeling that the devs spend all their time on ways to make you upgrade as that's continually rammed down your throat. Whereas if they spent that time on product development then people would be beating down their door to upgrade.

Even when I cancelled I had to go through 4-5 screens of them offering me 60% off to stay. This is the level of desperation the company has and it's just awful.

Oh I forgot too on install they opt you in a whole raft of crap plugins you don't want. Real sneaky *swear word of choice inserted here*. I had to identify which ones they were and manually delete them. As I'm just a small shop owner this gave me anxiety as I didn't know what they had installed and what these crappy plugins did or if they would affect my site in other ways. Way to screw with peoples livelihoods!

So I'd steer clear, or test out the individual version for a while first, that's what I'm going back too. Then I'm looking at other options. I may reluctantly stay with them due to inertia. But I'll not be recommending them to any people I know.

I just checked and they are still advertising QR codes in the affiliate portal. The portal is a PRO option only so this is a lie. Having told them about this about a month ago you'd think they would have removed it straight away. This is indicative of the company they are.

AffiliateWP is great plugin, but without good customer service it’s worthless like any other product!
They promise 24 hour response time and it’s been 3 days now and my following emails where I begged for help are ignored! Very frustrating!
They just keep pushing to buy “Pro” if I want better customer service! That is so unprofessional! I am happy with what I bought and as a paying customer and deserve equal attention.

I had an issue and was surprised how quickly they responded!

I have had an amazing experience with Affiliatewp, the customer support has been genuinely helpful. Day after day all the help I need has been done. I needed a 7 level multi level marketing promotion plan set up and they did it for me. Affiliatewp support has gone above and beyond my expectation. I strongly recommend them. We have exchanged over 13 emails of genuine support.

I've been using AffiliateWP for years. It was very easy to set up.

Great plugin and great support. I could easily expand it's functionality with my own custom code and the support was always very helpful when a feature I wanted was missing.

They're still failing to complete the full translation of some foreign languages, but overall it's a great service and excellent for your affiliate program!

This is the gold standard affiliate plugin for Wordpress. I've tested several and now we use affiliateWP across all of our sites for affiliate marketing but also for tracking our FB ads with 100% accuracy. It's worth every penny and saves us thousands on ad tracking software like Hyros. And they've thought of everything in terms of add ons, such as lifetime tracking. It's invaluable and we highly recommend it.