Afford Rent a Car Avis 

576
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Over the last 5 years I have hired several vans and cars from Afford at Fenton, staff are always courteous and cheerful with a great range of vehicles. Often upgraded for no extra charge depending on... Voir plus

Noté 5 sur 5 étoiles

One day hire of van with tow bar. Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately. All Staff were very friendly and helpfu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company, very friendly staff, service is second to none with very competitive prices. First class service from the moment you pick up your vehicle right up to dropping it off. Wouldn’t even thin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de location de voitures
  2. Agence de location de fourgonnettes

Écrit par l'entreprise

Afford Rent A Car provide car hire, van hire and MPV people carrier rental, in Stoke on Trent, Stafford and Crewe in Cheshire. Choose us for reliable, affordable, cheap car and van hire.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

576 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(576)

222 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Everything was great apart from trying…

Everything was great apart from trying to charge me £20 after I took the car back full not happy about that at all !!

1 septembre 2025
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Réponse de Afford Rent a Car

I know our General Manager has rung to explain the mistake and apologised. So hope this won’t stop you coming to us when you next need a hire vehicle and accept our apology

Noté 5 sur 5 étoiles

Really great service as usual

Really great service as usual. Afford are 'affordable - much better than other local services. The car we used was in excellent condition and perfect for our needs. Staff are all friendly and helpful.

8 septembre 2025
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Réponse de Afford Rent a Car

Thanks for the comments and 5 star review

Noté 1 sur 5 étoiles

Terrible Service

booked a van for the weekend and had an email confirmation to collect @1.15pm on Saturday. When we arrived we were asked for licence and proof of address, we provided this information with a wage slip to be told that we need 3 forms of proof of address. Why do you not advise on the confirmation email? As you close at 1.30pm we didn't have time to go home and get the additional ID. So we had to cancel plans and also lost £60 from the hotel we had booked from where we were collecting the garden furniture from.

30 août 2025
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Réponse de Afford Rent a Car

Im sorry to hear of your disappointment,but it is a requirement from our insurance company that we have to have proofs of address and that would have been shown on your confirmation email.
Unfortunately you didn’t have any other proof of address on your phone so couldn’t allow you to drive the van with NO INSURANCE.
This obviously wasn’t our fault so feel you’ve been very unfair by giving us a 1 star and would appreciate you removing it please.

Noté 5 sur 5 étoiles

Top notch once again

Top notch once again

8 septembre 2025
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Réponse de Afford Rent a Car

Thanks for the comments and 5 star review

Noté 5 sur 5 étoiles

Lovely people

Lovely people
Great cars
Good proces

5 septembre 2025
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Réponse de Afford Rent a Car

Thanks for your comments and 5 star review.

Noté 5 sur 5 étoiles

Great local company

Great local company. Very easy to deal with.

4 septembre 2025
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Réponse de Afford Rent a Car

Thanks for your comments and 5 star review

Noté 5 sur 5 étoiles

Ford Transit with tow bar

One day hire of van with tow bar.
Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately.
All Staff were very friendly and helpful including Vicky, Ruby & Natasha in reception and Chris who conducted the handover.
All at a very reasonable price with no hidden extras.
Highly recommended.
Thank you.
Ian

2 septembre 2025
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Réponse de Afford Rent a Car

Thanks for your comments and 5 star review and will pass on your messages to the team.

Noté 3 sur 5 étoiles

Tatty 6 seat van used by builders

I hired a six seater van to take my family on holiday to Devon. I was very disappointed when I picked it up to find it very tatty and it looked like a gang of builders had used it for six months. The only upside was that it was nice to drive and very reliable.

1 septembre 2025
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Réponse de Afford Rent a Car

Please accept our apologies for that and our general manager has tried ringing you to apologise several times.

Noté 5 sur 5 étoiles

A first class service

A first class service. Allowed us to book, over the phone, without a deposit. No extras added on top of the price quoted. Local pick up.

1 septembre 2025
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Réponse de Afford Rent a Car

Thanks for your comments and 5 star review.

Noté 5 sur 5 étoiles

In all the years I have used Afford the…

In all the years I have used Afford the service has been exceptional and the pricing reasonable. The quality of the vehicles has always been excellent and I have hired many different sorts, small, medium, large cars, a van and a people carrier. I would recommend Afford to everyone

1 septembre 2025
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Réponse de Afford Rent a Car

Thanks for your loyal service ,these comments and 5 star review.

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful, supplied type of vehicle I needed without any problem. Pickup and drop off faultless

22 août 2025
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Réponse de Afford Rent a Car

Thanks for your comments and 5 star review

Noté 4 sur 5 étoiles

Nice car

Nice car. Just could have been cleaned better inside. Windscreen was dirty still had marks where someone had had there satnav or phone holder on the screen. And there ware a couple of marks that weren’t on the original form when he showed me round the car. I took pictures of these to protect myself . Never had any issues before and I would definitely use this company again.

29 août 2025
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Réponse de Afford Rent a Car

Please accept our apologies for that and our MD will take it up with the team.
Our General manager has tried to ring you several times.

Noté 5 sur 5 étoiles

Hired a van to take scout equipment abroad…

We hired a van to take scout equipment to Switzerland, they were easy to organise this with to make sure we had everything we needed to take the van abroad.

16 août 2025
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Réponse de Afford Rent a Car

Glad everything went well and thanks for the 5 star review

Noté 3 sur 5 étoiles

Signature was faked

When I dropped the car off I simply had to leave a key. The car inspection was carried out without me being there and a member of staff faked my signature on the documents to accept the inspection. Thankfully there was nothing additional to pay, but surely this isn’t standard practice.

11 juillet 2025
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Réponse de Afford Rent a Car

We haven’t forged your signature,but when a vehicle is dropped off out of office hours it has to be checked in without the customer being there.If there were any problems we would then have contacted you.Our General manager has tried several times to ring you to explain.
Really sorry for any confusion.

Noté 5 sur 5 étoiles

All the staff were fantastic

All the staff were fantastic, friendly, efficient, reasonable and professional. A pleasure to do hire vehicles with this Company.

18 août 2025
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Réponse de Afford Rent a Car

Thanks very much for your comments and 5 star review

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