Africa Mobile Avis 

My phone was locked for no reason and yesterday 15 January 2024 they debited,tried to whatsapp and sent an email still no response till today.Im very upset and I will open a case of fraud if the matter is not resolved,I will wait until Friday,if no response or unlocking my device,I'm definitely opening a fraud case.

African Mobile
Do you have phone lines that works?
Do you have a What's app number that is actually a What's app number?
Does anyone man you emails?

Took a contract, but needed to ask a couple more questions.. could make contact, then started reading reviews??
I'm afraid I may have been scammed.
I will at a blink of an eye close my account and hand deliver your device back (when it arrives).
This is no way to run a business.

Activation fee went off my account and no one communicating regarding delivery of new phone and this is a Xmas gift to my son. Can't get thru to the contact numbers that we should use. Please can someone get in touch with me regarding this...... And when I send a msg on WhatsApp my ticket gets closed without even asking what the problem or query is

They gave me a contract took activation fee and have had the phone for two weeks now and yesterday the 13th December they blocked the phone saying that I am behind on my account have been emailing, phoning and WhatsApp them and have not received any further communication from them this is extremally bad service from them I would not recommend them ever.
My contact details 0719645788, 0764231433

I was called by one of their consultants , to apply for a contract .
All they did was debit my account. I want my money to be paid back into my account no need for a new contract and please cancel the debit order you have place on my account.
I no longer need your services and you call center doesn't work.

Missed 3 Payments because I was out of Job tried to call customer service but number is not going through now got a new job you are deducting and its been three months now but the phone is still locked and no luck when I call customer care

I received my phone and Sim but it is inactive and do not get through to any number to get it activated. Communication is poor once the debit order goes offbyour account

Took contract yesterday told me was approved must do debit check which I did after that never hear from them. Tried phoning them all numbers dnt answer what kin of service is this

Got approved for a contract on the 27th October 2023, debit went off on the 27 November 2023 yet no correspondence form this company contacted the courier company and said they have no profile for me and I need to contact African Mobile this useless company does not reply hence I'm opening a case of fraud at the Police station

They dont even desirve a rating going to go and revirse my payment because they are usless been trying to get hold of them because i cant my fica sorted and no one anwers when u try and call watup is no response and email dont get awnsered

Hi, my husband have a contract with Africa mobile, yesterday 15 October 2023 is phone was block. Since yesterday 15 October 2023 he is trying to get hold of someone to assist him, he did a message on the whatsapp number but nobody is getting back to him, what kind of sevice is this he is very upset and angry because no one is getting intouch with him. Can someone please contact him this is my number 069 654 2229 please phone him today at 18h00 or he will go to Hello peter. Thanks

I got approved for the contract, already paid my installment, struggling to upload my fica documents because the address they gave me is not working, I'm trying to call them ,on the customer number they gave me, it's not going through, they are not even replying to my whatsp messages

African mobile takes money out of my acc but got no phone. No contact details are working, they do not reply on emails or phone back

My phone has just been locked because Africa mobile claims they have not received payment. I tried several times to contact the numbers given and it says its unavailable.

I also only received the 100 airtime and the 1Gig but never the whatsapp data as promised.

This is the worst contract I EVER TOOK OUT .

I wrote an review... They replyd to the review but now are making excuses for not sending my device it look like they are fu off stories. I am fed up with this company please don't take any device from them... I also didn't received any recharge from them from February... As the contract states R100 airtime 1g data 100 sms a month but didn't received for7 months nothing

Can you please tell me how you debit my husband from Novemeber last year up until now August 2023 without having a phone delivered ? He is not one to check his bank statements as he knows that there are no active debit orders. It was on the 25 of August that he checked the statement and contacted you and your reply was sorry most of our ex customers experienced this and you will be refunded! When he called back today a lady advised that he had received the phone, we want to know, who delivered it ? And who signed for it ? I want a copy of the waybill sent to my husband via email. And for your sanity arrange for a refund for these 6 months of unathorised debits. We have sufficent proof that the contract was asked to be canceled before it even started and a stop order was done but you guys changed the reference number and still went on to debit. This is fraud and you can have your trading license revoked!!!

Africa Mobile just blocked me from their facebook page.Only because i asked to be refunded.They debited R530 from my account on the 25 of July 2023.Since then i am struggling to get my money back.I used their platforms to complain about their bad service and they promised they will refund me.And today they just blocked me,but its ok i have screenshots of my conversations.

I was contacted approved for a cellphone contract,
activation fee was debited, its been a month and i have been given the runaround still awaiting my refund.

help me please and i hope they see this and resolve the issue. i am unhappy with the service i have been recieving from Africa Mobile

Bongani from Midrand

I'm still waiting for my phone and you debited from my account

I'm still waiting for the reply from them I did try sending emails no reply WhatsApp no reply please help me