Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was hesitant about agency ad accounts but after Meta blacklisted my billing method I found Aurora and decided to engage their agency account services, I was very happy with the level of support, rel... Voir plus

Noté 2 sur 5 étoiles

Customer Service is painfully slow - a real bottleneck. Considering the cost of Aurora, they ought to hire more customer service agents. My messages are left unanswered for hours, even d... Voir plus

Noté 5 sur 5 étoiles

They provide high quality AD accounts that basically allow you to have more flexibility in terms of approvals. Just beware, unless you're spending a lot on AD spend the fees can get quite exp... Voir plus

Noté 5 sur 5 étoiles

A service business is only as good as its support.. and the customer attention, problem solving, and over-all support that I've received from Joao (or JV) has been outstanding. He has quite lite... Voir plus

À propos de l'entreprise

  1. Agence de communication
  2. Agence de marketing
  3. Agence de communication pour les réseaux sociaux

Écrit par l'entreprise

Aurora are the leading provider of enterprise advertising solutions for businesses of all types and sizes. We connect marketers with agency ad accounts, payment solutions, platform rep support, limitless accounts and much more. Scale your business with our advertising solutions for all businesses including e-commerce, affiliate, dropshipping, local businesses and enterprise.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

85 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was hesitant about agency ad accounts…

I was hesitant about agency ad accounts but after Meta blacklisted my billing method I found Aurora and decided to engage their agency account services, I was very happy with the level of support, reliability and spent over $300K USD in ad spend using their service. I would highly recommend to anybody requiring agency ad accounts for their business to enagage them!

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Aurora provides a really solid service

Aurora provides a really solid service. Reasonably priced, they're incredibly transparent with pricing, and their support is top-notch. My account representative, Ferdi, is especially great and we thoroughly enjoy working with him. Any time we have had any sort of issue with the service, I have an adequate response and solution within 24 hours. Genuinely can't recommend them enough.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

I’ve been using the agency’s services for a year now and I haven’t had any issues. Even when there were some minor problems, my account manager, Ferdi, always responded promptly and we resolved everything quickly.

29 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We have been using Aurora Agency…

We have been using Aurora Agency Accounts for both our Meta and Google stores, and the experience has been fantastic.

A huge shout-out to Kesler—he has honestly been the best to work with. The setup process was incredibly easy, and whenever we have a question, the response time is super fast. If you're looking for reliable agency accounts with top-tier support, I definitely recommend giving them a try.

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Not to trust there sales agent

Extremely disappointing and unprofessional experience.
I joined after being told clearly that they “support all niches” and that I could run campaigns on Taboola—I even asked this question before depositing funds. As soon as I made my initial top-up of $1,000, the story suddenly changed. They claimed Taboola “doesn’t allow it” and acted as if they never said it was possible, even though I had asked them directly.

I

What’s worse:

They took my deposit instantly

But now say the refund will take up to 7 working days

No accountability, no urgency, no professionalism

The whole experience felt misleading and careless. If a company cannot stick to its own promises or communicate honestly, it’s a major red flag. I would strongly warn others to be extremely cautious before depositing any money with them.

27 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Have been using aurora for almost a…

Have been using aurora for almost a year now, they have good ad accounts, their support team is great. My account manager Dom always helps with any issues and problems get resolved asap. Would definitely recommend their service

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

10/10

Aurora accounts are solid and my account manager Junnel is a legend! Always there to solve our issues in record time! Highly recommend!

26 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Support by Fourth

Excellent, marvelous, and outstanding support by Fourth while using the Google Ads agency ad accounts.

Will recommend Aurora, and especially to work with Fourth.

SUPERB!!!!!

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good provider

Agency Aurora has been responsive and easy to work with. Our account executive, Kesler, is knowledgeable and helpful, and has supported our campaigns smoothly and effectively!

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

We’ve been using their ad accounts for…

We’ve been using their ad accounts for over a year now and we’re very happy with the service. The accounts perform perfectly, the wide range of top-up options fits our business extremely well, and the pricing is far better than competitors — especially once you start scaling.

Their support team is always quick to respond and problems get solved fast, which gives us a lot of confidence as we continue to grow. Overall, a reliable and highly recommended partner for advertising at scale.

A big thank you to Donny, our dedicated account manager, for his outstanding support and help throughout the entire collaboration!

23 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great AD Accounts

They provide high quality AD accounts that basically allow you to have more flexibility in terms of approvals.

Just beware, unless you're spending a lot on AD spend the fees can get quite expensive.

300$ per month + 3% for topping up, another 2-3% taken out for stripe fees (if you're using a debit card), and another 2-3% if your bank charges fees for international payments.

It's a lot - but take the right steps you can minimize it significantly. Even down to 0% if you're spending enough with them. Overall good AD account as backup & for testing.

Lohana provided great support in terms of getting my questions answered so no complaints.

22 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I’ve been using their Facebook agency…

I’ve been using their Facebook agency account and the experience has been amazing. The team is very, very helpful and every time I had a problem they assisted me immediately. Their patience and attention to detail really stand out and they always make sure everything is running smoothly.

It’s rare to find support like this. I can’t recommend them enough.
If you want a reliable agency account with truly exceptional service, this is the one.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

My go to ad account provider

I have been using Auroras ad account service for half a year with no issues. All accounts are perfect and dont get blocked by meta. Definitely worth the cost if you are running ads to make money anyways. Each client has a personal assistant on whatssap so you never need to use email for support.

21 novembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus