I didn't want to give my feedback until my pension was up and running. I had three phone calls with Chloe Dunnill who was friendly and very helpful. We went through everything I wanted from my pensio... Voir plus
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Lisez les avis des autres
The Team at Age Partnership, are professional and kept me informed throughout the process. Laura and her Colleagues kept me informed as and when there where any up-dates and the whole process only t... Voir plus
L'entreprise a répondu
Simon Russell and the team at Age Partnership Thank you for making my Equity Release process proceed smoothly and stress free
L'entreprise a répondu
I needed to convert my private pension fund into an annuity and went to Age Partnership for help. They were great; from the initial conversation discussing my options and what they do, right throug... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Age Partnership
Écrit par l'entreprise
At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s.
Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.
Equity Release, Pension Income, Mortgages and more...
Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation.
We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice.
See how much you could release
Why Choose Age Partnership?
Écrit par l'entreprise
- Equity Release
- Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
- Retirement Income Service
- A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
- Lasting Power of Attorney
- A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
- Mortgages
- We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.
Coordonnées de contact
2200 Century Way, Thorpe Park, LS15 8ZB, Leeds, Royaume-Uni
- 08080 555 222
- enquiries@agepartnership.com
- agepartnership.co.uk
4,6
Excellent
10 k avis
A répondu à 78 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They made sorting my pension really easy.
I didn't want to give my feedback until my pension was up and running. I had three phone calls with Chloe Dunnill who was friendly and very helpful. We went through everything I wanted from my pension and she explained what options I had and answered all of my many questions. Chloe was very patient with me once we had the figures from my pension providers and was really helpful when I was completing the online application with Canada Life.
Once that was done I was kept updated by George Hobson which was very reassuring.
20 mars 2026
Helpful and efficient service.
Helpful and efficient service.
Very good explanation of the procedures , made everything easy to understand and clear
15 avril 2026
Réponse : Age Partnership
Good afternoon,
Thank you for your 5‑star review. We’re delighted to hear that you found the service helpful and efficient, and that the procedures were explained in a way that felt clear and easy to understand. Making the process straightforward for our customers is always a priority, so your feedback means a great deal to us. Thank you for taking the time to share your experience.
Many thanks
Sophe
Marketing Executive
The gentleman we dealt with at as very…
The gentleman we dealt with at as very friendly and helpful, no problem at all
15 avril 2026
Réponse : Age Partnership
Good afternoon,
Thank you for your 5‑star review. We’re so pleased to hear that the adviser you spoke with was friendly and helpful, and that everything felt straightforward throughout your experience.
Many thanks
Sophie
Marketing Executive
Aggressive contact
I tried to make a general enquiry right at the end their website auto filled my phone number and I was bombarded with calls I did not want or ask for. I repeatedly asked for my data to be removed as I did not want to be contacted then today I received an A4 information pack through my letterbox. It will be going right back into the post office letterbox, causing me unnecessary hassle, I’m fuming mad about this invasion and I would NEVER do business with a company that uses such aggressive means of communication. LEAVE ME ALONE!
18 avril 2026
Avis spontané
Réponse : Age Partnership
Good afternoon,
Thank you for taking the time to share your experience. I’m genuinely sorry to hear how frustrated you’ve been, and I completely understand why you feel this way. You should never receive unwanted contact, especially after clearly asking for your details to be removed, and I’m sorry that this has happened.
I’d really like to investigate this and make sure your information is fully removed from our systems. If you’re willing, please email marketing@agepartnership.com so we can resolve this immediately and ensure you receive no further contact.
Many thanks
Sophie
Marketing Executive
Kept up to date at all stages
Kept up to date at all stages. Good communication. Clear information. Friendly staff
15 avril 2026
Réponse : Age Partnership
Good morning,
Thank you for your 5‑star review. We’re delighted to hear that you felt well‑informed throughout the process and that our communication was clear at every stage. It’s great to know the team’s friendly approach made the experience a positive one for you. We really appreciate you taking the time to share your feedback.
Many thanks
Sophie
Marketing Executive
Simon Russell and the team at Age…
Simon Russell and the team at Age Partnership
Thank you for making my Equity Release process proceed smoothly and stress free
8 avril 2026
Avis spontané
Réponse : Age Partnership
Good morning,
Thank you for your 5‑star review. It’s wonderful to hear that Simon Russell and the team helped make your equity release process smooth and stress‑free. Providing clear guidance and a supportive experience from start to finish is exactly what we aim for, so your feedback means a great deal to us. We really appreciate you taking the time to share it.
Many thanks
Sophie
Marketing Executive
Endless communications
Endless communications despite being told I’m not interested.
See reply below. With the greatest of respect, your guy said that last time!
14 avril 2026
Avis spontané
Réponse : Age Partnership
Good morning,
Thank you for your comments. I’m really sorry to hear that you continued to receive communications after letting us know you weren’t interested. I can confirm I have removed your details from our marketing lists and I have also contacted our mailing house to ensure no more mail is sent to you.
Many thanks
Sophie
Marketing Executive
Explained well and kept fully updated…
Explained well and kept fully updated and very professional service overall.
19 mars 2026
Avis spontané
Réponse : Age Partnership
Good morning,
Thank you for leaving us a review! We're so pleased to hear of your positive experience with us.
Many thanks
Sophie
Marketing Executive
Réponse : Age Partnership
Good morning,
Thank you for leaving us a review and if you need anything from us in the future, please do not hesitate to contact us.
Many thanks
Sophie
Marketing Executive
Clarity and Confidence
Their agent explained my options in a clear and understandable manner.
From the start I was confident he had MY best interests at heart.
Agent’s name was Lee Whitehead
20 mars 2026
Réponse : Age Partnership
Good morning,
Thank you for your 5‑star review. It’s great to hear that your adviser was able to explain your options clearly and in a way that felt easy to understand. Knowing you felt confident from the very start and trusted that your best interests were at the heart of every conversation is exactly what we aim for. We really appreciate you sharing your experience.
Many thanks,
Sophie
Marketing Executive
Réponse : Age Partnership
Good afternoon,
Thank you so much for your review! If you need anything from us in future, please do not hesitate to contact us.
Many thanks,
Sophie
Marketing Executive
Help with a once in a lifetime decision
Experienced, pleasant, knowledgeable adviser clarified and offered good understanding of many aspects of what is a once in a lifetime decision. I feel I have chosen a wise option, now it is in place.
14 mai 2025
Réponse : Age Partnership
Good morning,
Thank you for your 5‑star review. It’s wonderful to hear that your adviser’s experience, clarity and approachable manner helped you feel confident in making such an important decision. Knowing you now feel you’ve chosen a wise option and have everything in place is exactly the outcome we aim for.
Many thanks
Sophie
Marketing Executive
Réponse : Age Partnership
Good morning,
Thank you for your 5‑star review. We’re so pleased to hear that you felt the advice you received was excellent and unbiased. Providing clear, balanced guidance is at the heart of what we do, and it’s great to know this came across in your experience.
Many thanks
Sophie
Marketing Executive
My advisor was really helpful.
9 mars 2026
Réponse : Age Partnership
Good morning,
Thank you for your 5‑star review. It’s great to hear that you found your adviser really helpful. We’re committed to offering clear, supportive guidance throughout the process, so it’s lovely to know this made a positive difference to your experience.
Many thanks
Sophie
Marketing Executive
Knowledgeable and approachable…
Knowledgeable and approachable contacts. Did what they said they would and on time. Would recommend this company.
8 mars 2026
Réponse : Age Partnership
Good morning,
Thank you for taking the time to leave us a review. It’s wonderful to hear that you found our team both knowledgeable and approachable, and that everything was as promised. We’re committed to delivering a reliable, customer‑focused service, so your recommendation means a great deal to us. We really appreciate your feedback.
Many thanks,
Sophie
Marketing Executive
Just after starting my dealings with…
Just after starting my dealings with Age Partnership to buy an annuity i went through a very challenging time but both Jerome and Emily were amazing, not in only getting me a good annuity deal but for for the compassionate and professional way they supported me.These guys were amazing and its a privilege to give them this well deserved endorsement
Marc
4 mars 2026
Avis spontané
Réponse : Age Partnership
Good afternoon,
Thank you for sharing your review with us. We’re pleased to hear that Jerome and Emily were able to support you so well during what sounds like a very challenging time. Their combination of professionalism, care and determination to secure the right annuity for you is something we’re incredibly proud of.
Your kind words mean a great deal to the whole team. We’re grateful you chose Age Partnership and delighted that you felt so well looked after throughout.
Many thanks,
Sophie
Marketing Executive
Fab Great service x
Fab! Alex has been fabulous. Nothing too much trouble x thank you once again x
7 novembre 2025
Réponse : Age Partnership
Good afternoon,
Thank you for your lovely 5‑star review. We’re delighted to hear that you received such great service and that Alex was so helpful throughout. It’s wonderful to know nothing was too much trouble. We really appreciate your kind words and are so pleased you had such a positive experience with Age Partnership.
Many thanks,
Sophie
Marketing Executive
Réponse : Age Partnership
Good afternoon,
Thank you leaving us a review. We’re delighted to hear that Craig was informative and helpful throughout your journey. Your feedback means a lot to us, and we’re glad you had such a positive experience with Age Partnership.
Many thanks,
Sophie
Marketing Executive
Thank you - Age Partnership
The Team at Age Partnership, are professional and kept me informed throughout the process. Laura and her Colleagues kept me informed as and when there where any up-dates and the whole process only took about 4 weeks from start to finish.
Very happy to recommend Age Partnership to my Family and Friends.
Thank you for making the process stress free.
28 février 2026
Réponse : Age Partnership
Good afternoon,
Thank you for your wonderful 5‑star review. We’re delighted to hear that Laura and the team kept you fully informed and made the whole process smooth and stress‑free. Completing everything within four weeks is great to hear, and your recommendation to family and friends means a lot to us. Thank you for choosing Age Partnership and for sharing your experience.
Many thanks
Sophie
Marketing Executive
Excellent customer focussed approach…
We had a comprehensive review with realistic assessments and action plan supported by unrushed and uncomplicated discussions and suggestions.
All very straight forward and customer focussed.
2 mars 2026
Réponse : Age Partnership
Good afternoon,
Thank you for your 5‑star review. We’re so pleased to hear that you found the process clear, unrushed and truly customer‑focused. Providing realistic guidance and straightforward discussions is exactly what we aim for, so it’s great to know this came through in your experience. We really appreciate your feedback and are delighted we could support you so well.
Many thanks,
Sophie
Marketing Executive
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