I started using this service for like 7…
I started using this service for like 7 days, and after communicating with their support and confirming that they really allow unlimited social connections and scheduled posts, I got hit with an account termination email a few days after telling me that my Facebook accounts go against Facebook policy because they are not real even though they are ACTIVE on Facebook, and they started talking about how each account should have real human behind it which is totally irrelevant. This is just an excuse to remove me for really using unlimited features they promise, but they didn't want to say it instead, they act as police officer for Meta, which they are not, because if Meta has issues, they restrict accounts since all accounts are selfie- and ID-verified. Meta does not have issues. So please be aware, they will kick you out the moment they find you are utilizing features they promise more than they expect to. They wasted a lot of my time because I have 200 connections and had to move from this shitty service immediately because of the account termination WITHOUT any kind of WARNING.
For his retarded answer, I have to say:
"The suspension was about authenticity and content" - I already explained and they had all my videos on their platform neither one of them was the same! Every single one used different script, voiceover and broll material. But they are clasifying it as same, this same like you say wow this person have IG account and piblishes content of himself so this means his all videos are same because his is on every single one of them. Half brain classification.
"several of those profiles were being restricted by Facebook that same week (identity checkpoints and posting limits), which is exactly what generated the failure notifications this customer originally contacted support about." And 99% of them are reactivated because this is Meta and their system is restricting brand new pages without clear reason. You are cutting off customers based on false positive restrictions that are identity verification mostly or confirm you are not robot appeals. Half brain approach again.
Yes they refunded money and wasted 7 days of my time adjusting api and connecting all the profiles
Wow 30$ is really fair.
Stay away, this guy does not have necessery capability to judge anything content wise or policy wise. This means if he say your content does not fit policies even though you have 300 other accounts on other schedulers publishing same TYPE of videos on meta and getting views then you are screwed.
Another update, he is fighting for it but he is dumb and have no clue about Meta at all:
Lmao guy is retarded. Who the are you to tell people what is allowed and what not on Meta. Of course those were all new profiles and of course that every single one of them got restrictions because it's f new and any type of action will cause restriction such as for example connecting to the scheduler (suspicious activity because of logging in through the browser instead of in app oauth). So better learn something about Meta and their algoritmic restrictions before making stupid assumptions based one their "policy" page.
Lmao "Getting an account reactivated doesn't mean the flag was wrong, it just means the cycle starts again.", how the restriction lifted means its not mistake, the more you speak the dumber you sound. There is only certain number of times some profile can be restricted and after profile age and get more traction restrictions stop. And your "new cycle" can be only on new pages or new profiles added not on existing ones.
Please guys if you read this, I think it more then clear that for users that are managing hundreds of profiles when you got page or profile disabled you might get scheduler disabled because you might violating their policies on all pages if they say so.
Btw nothing is comfirmed about identity. Guy is speaking bs, fb profiles are unique with unique names, guy is making assamptions and about false identities, which by the way states in Meta polcies but of course they are not confirming that by ID on each profile. So again bullshit talk without ground.
Réponse de Aidelly
Aidelly founder here. Since this is public, a few facts for anyone reading.
This account was not suspended for volume. Unlimited connections and high posting volume are real. We have agencies running hundreds of accounts and thousands of scheduled posts. This customer told us on day one they had hundreds of accounts; we said yes, and we even raised a rate limit for them on request. Nobody gets removed for using the features we sell.
The suspension was about authenticity and content. The workspace was publishing near-identical promotional posts, around the clock, all linking to the same handful of "free energy generator" funnel sites, through a large set of Facebook profiles registered under many different people's names, all operated by one person. When we made that determination, the reply we received didn't dispute it; it argued that operating many accounts under different names is fine. Under Meta's rules, it isn't. And "the accounts are still active" isn't the defense it sounds like: several of those profiles were being restricted by Facebook that same week (identity checkpoints and posting limits), which is exactly what generated the failure notifications this customer originally contacted support about.
On "acting as police for Meta": every scheduling tool you've ever heard of publishes through Meta's and TikTok's developer APIs, under agreements that make the tool responsible for what flows through it. If we knowingly host this kind of activity, Meta can revoke the integration for every customer we have. Enforcing that isn't an excuse; it's a condition of the product existing.
On fairness: the subscription was refunded in full, unprompted, the same day. This customer paid us nothing for the time they used the service. We also offered a 7-day review window before anything was final, which they used.
If you run real accounts, even hundreds of them, none of this will ever affect you. Bring every account you genuinely operate. What you can't bring is fake identities or deceptive content, and we'd rather lose one subscription than everyone's Facebook publishing. Happy to answer questions.
Additional context since he updated his review:
The videos were never the issue and I didn't claim they were. The issue was the links and the identities: every post linked out to the same few "free energy generator" sites and the profiles doing the posting were registered under many different people's names while being operated by one person. Unique scripts and b-roll change neither of those things, and the identity part isn't our assumption, it was confirmed to us in writing.
On the restrictions: a one-off identity check on a new page can be a false positive. Dozens of them across a fleet of new profiles in a single week is not Meta malfunctioning, it's Meta flagging the same thing we did. Getting an account reactivated doesn't mean the flag was wrong, it just means the cycle starts again.
The refund wasn't offered as compensation. It was offered because we won't keep money for service we chose to stop providing. Anyone with questions about what's actually allowed is welcome to reach out to me. Short version: Bring every account you genuinely run, no fake identities, no deceptive funnels.