Either scam or incompetence.
Either scam or incompetence.
Had a call with Tristen, decided to give it a try, and my experience has been deeply disappointing.
I was charged for the service, yet I’ve never been able to log in. The platform's password reset doesn’t work, there is no visible way to cancel the subscription, and despite repeated follow-ups, I’ve received no support.
I was told by Tristen Larsen, the founder, that I would be assigned an account manager and properly onboarded. That never happened.
The platform looks promising, but it is clearly unfinished and not ready for paying customers. There is no onboarding, no functioning support, and no accountability. I have requested a refund—still no response.
Charging for a service that is not delivered is not only unacceptable—it is potentially unlawful. If you’re considering Munger.ai, I strongly recommend holding off until they can demonstrate that the product is complete and that they stand behind what they promise.
Avoid.




