Amber at Airpets was wonderful and took great cafe of our cat Nina's travels from New Zealand to the UK, and the ground transport from Heathrow to our flat in East London. Nina arrived safely and adjusted to our new home very quickly. Thank you so much for everything, Amber and Airpets!

Airpets handled the move, for our dog Lily, from the UK to Sydney. Our main contact was Sophie.
The process was clear and easy to follow. Sophie was so helpful, even phoning our vet for us to explain their role.
A schedule for our vet was provided, so we knew exactly which vaccinations and treatments were required, on specific dates.
Lily has arrived with us relaxed and well cared for, we were kept updated on her progress all the way.
I would use Airpets again and would recommend them.
Airpets also recommended Jetpets who then flew Lily from Melbourne (location of the quarantine facility) to Sydney and they were also excellent.

Learning points - our vet was not good at reading the schedule provided by Sophie, we recommend double and triple checking your vet is giving the correct brand of treatment at the right times. We had a couple of issues caused by our vet and in hindsight I wish I had been more assertive with them!

Jodie and the team are always really helpful in all aspects of travel when it comes to our dog. they are quick to respond, easy to work with and nothing is over complicated. a fantastic service and would highly recommend.

Airpets arranged our cats travel from London to Australia. I highly recommend this company to deal with your international pet travel! Sophie made the whole process very straight forward, explaining and breaking down everything we needed to do in simple steps, and then taking care of everything else.
So glad we didn't try to arrange it all ourselves, 100% worth the money for the service they provide. Gave the peace of mind that everything was in place ready for our cat to make it there safely and on time. Thank you again Airpets!

Fantastic service!

AirPets helped us with the UK side of relocating our cat from Vietnam to the UK.

Professional to tee, and friendly to boot. Able to answer all our questions, ease our anxieties, and keep us informed and calm every step of the way.

If you are planning to import or export a pet, please, get in touch with them.

So pleased we chose Airpets for the care they showed our pets throughout their journey from SA to London. The service, support and regular updates were impressive. This is a team that understand the anxiety associated with the movement of pets and their service was fantastic. I would recommend them without to anyone choosing to relocate pets. Thank you for the phenomenal personal attention and care.

I’d give them 6 stars if I could! Honestly such a fantastic experience from start to finish. Our consultant Ailise was incredibly helpful, answering all our questions quickly and in depth, and helped us through the process from start to finish. Travelling 2 small bunnies from London to New York was understandably a nervous experience for us, but Ailise guided us through it all flawlessly and kept us informed throughout our pets’ travels with regular updates and photos. Highly recommend and very grateful for all their help!

Airpets have been simply marvelous. We had never shipped a dog out to Cyprus before and they talked us through every step of the way, from the vaccinations required, to the veterinary checks and all the details in between. Airpets, especially Ailise, filled us with confidence. Her communication and understanding was excellent and she was always very quick to respond to any queries that we had. Ailise was also great at dealing with the agent in Cyprus on our behalf. The crate was excellent, solid and safe and our dog arrived in very good shape, clean and watered after a 24 hour journey transiting overnight through Istanbul. The photographs taken of our dog's arrival at Airpets and during her stay with them were very reassuring for us. We could not have wished for a better service and are most grateful for the professionalism and care of all the staff involved. We highly recommend Airpets to anyone shipping a pet, they have been brilliant from beginning to end. A big thank you to all the staff.

I have absolutely no complaints or concerns what so ever. The service and care Gizmo received from start to end was phenomenal. Thank you so very much indeed. Gizmo has settled in just fine

Flew our two dogs from South Africa to the UK with Airpets handling the UK side of things. Our experience with Airpets was very smooth and our consultant (Amber) was incredibly attentive; giving frequent updates and providing prompt replies to our emails. The dogs were in very good health and seemed to be handled with a lot of care. Would definitely recommend.

Airpets flew my family dog from Saudi Arabia to the UK. She arrived at our house in great condition. They looked after her and me in brilliant fashion. I would highly recommend, It was such a great service I may send myself next time

My chocolate Lab was flown from Bangkok to London. Everything went smoothly. The shipping company staff will keep in constant contact with me to update the dog's condition. They understand the owner's concerns and their customs clearance and delivery processes are very fast. In summary, everything is great. Thank you very much.

My 2 dogs journey to Cairo was so organised and they were looked after so well every step of the way. The service from airpets was so professional and Lauren was absolutely great. They also introduced me to handler at Cairo airport who kept me informed on my dogs arrival and let me know every detail through customs and quarantine and cared for them so well until they were delivered to me the following morning. My dogs were not stressed at all when they arrived and settled in with me immediately. I would say a definite 5 star service throughout in uk and Cairo.
What was I worrying about 😊😊😊

Great experience for our first time transporting a pet overseas. Amber at Airpets was knowledgeable and attentive. We will certainly use Airpets again.

(1) My dog is here, safely, happy; making our relocation seamless.
(2) Best Price to Quality.
(3) They have a yard for the dogs to play while waiting for the flight.
(4) Emergency line works. People answer and know what is going on.
(5) They knew the import cargo office and customs office numbers and operating time.
(6) Coordinated the entire puppy move. They arranged all transport (e.g. pickup, airfare), cargo arrangements, veterinary and customs paperwork - perfect!

I highly recommend Airpets for pet transport. They handled my cat’s move from London to Dublin with great care and professionalism during what was a very stressful time.

A special thank you to Ailise, who was kind, reassuring, and professional throughout. She kept me informed every step of the way and even sent photos of my baby, which meant so much to me. I’m incredibly grateful for the care and support shown and wouldn’t hesitate to recommend Airpets.

Amber answered every question I had along the way and got back to me in a timely manner whenever I messaged her

Excelente service, Amber has provided an amazing support and explained the whole process

Ailise was amazing! made our pet relocation a stress free experience , was sent regular updates and pictures to put our minds at ease. Would definitely recommend and be using them again! Thank you ☺️

Our Cat, Markau, travelled from Doha (Qatar) to Bournemouth (UK). The service provided by Airpets from Heathrow to Bournemouth was perfect.
Everything happened as Amber explained us.
We received updates on timings and process steps regularly and Markau arrived safely home.