Airport Home Appliance Avis 

4 264
•
TrustScore 1.5 sur 5

1,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Beware of unnecessary installation charges. The delivery person, Roger Sanchez, charged us $125 to replace a hot-water valve that was working perfectly fine. I wasn’t home, and he convinced my wife it... Voir plus

Noté 1 sur 5 étoiles

We purchased all of our kitchen appliances there less then 2 years ago as well as a extended warranty for all. When my range hood broke they reffered me to Epic extended warranty. Who has also refused... Voir plus

Noté 5 sur 5 étoiles

We needed a refrigerator rather quickly and our first choice was not available without a 2 month wait. I wasn’t sure about 2 freezer drawers on this LG, but this model met all of our other requirement... Voir plus

Noté 1 sur 5 étoiles

Poor attitude of delivery/install team. They were dismissive of our concerns; just seemed to want to finish as quickly as possible. Scratched a washer in the process (subsequently replaced). We got on... Voir plus

À propos de l'entreprise

  1. Magasin de matériel de cuisine
  2. aussi dans
  3. Magasin de meubles

Informations provenant de diverses sources externes

Originally established in 1963, the Airport Home Appliance customers know today began in 1981 when the business came under the ownership of Don & Tami Van Eeghen. Their daughters Kate & Kris grew up in the store, doing everything from filing and sweeping after school to managing store operations. The second generation headed by Kate has taken the company from a small local business to a nationally ranked and recognized appliance super store. Though the business has grown, our goal stays the same: Provide customers with the best service possible, staff our stores with knowledgeable experts, and reflect the needs of the local communities we serve.


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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1,7

Tous les avis

(4 264)

6 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service/Highly recommend

During the shelter in place restrictions here in Califonia my microwave oven broke down. When I confirmed I would need a new one, I was referred to Airport Appliance in Redwood City and Cici was amazingly helpful. My new microwave arrived on time (even in this time of disrupted supply chains) and the installation crew arrived to install it a week later (my earliest availability). The installation team used by Airport Appliance found that in the past the hanging microwave had not been appropriately braced so for a modest fee added "to code bracing" that will hold the new microwave in place for, hopefully, many years. Everyone was appropriately masked and careful of social distancing. I highly recommend Airport Appliance and Cici who was so helpful.

7 août 2020
Avis spontané
Noté 3 sur 5 étoiles

Pretty bad customer service

Pretty bad customer service. Purchased an under the counter refrigerator and it took forever to get the unit in and when it was scheduled to be installed, weeks later, there was a problem at the warehouse and the original installation was cancelled. I had to call them three different times to get a new date for the installation which was 10 days after the original.

7 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Thank you Airport Appliance!

We needed to replace our refrigerator so we checked around the web and it seemed that only Airport Appliance offered delivery to our address. They also had the best price for the unit we decided on. Home Depot came close, but their website said no delivery available. I had neither the appropriate vehicle nor the desire to haul a refrigerator up a flight of stairs and dispose of the old one. Airport Appliance did everything for us. The salespeople were excellent. They followed up at all stages of the sale. The delivery people were on time and called ahead to let us know they were on the way. If you ever need an appliance, be sure to check Airport Appliance first. Thank you!

6 août 2020
Avis spontané
Noté 4 sur 5 étoiles

I couldn't give five stars

I couldn't give five stars, because it took more than a month from the time I ordered the microwave until it was received at your warehouse.
After it was received it was a short time before the installers arrived. It took them a very shout time to install the microwave and remove the old one.
They were very pleasant and efficient.

6 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent sales and service

We needed a new dishwasher but not really sure what to buy. The sales staff were extremely helpful in finding out the best for us and scheduling delivery. The delivery and installation was also on time, quick and professional.

6 août 2020
Avis spontané
Noté 2 sur 5 étoiles

My dryer is a week old and it is not…

My dryer is a week old and it is not working, I called Airport Appliance for help and they referred me to the Whirlpool Website. I filled out the Warranty request and had an appointment with the service company for yesterday, they never showed up so I called them and they said they do not do work for Whirlpool anymore. I then called Whirlpool and was on hold for 45 minutes, I finally spoke to a person and have an appointment for Monday 8/10. I felt Airport Appliance was not helpful to me as a customer in helping resolve my issue.

6 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Quick and easy ordering on the phone

Quick and easy ordering on the phone. Delivery was on time, and they put the washer where I needed it !! Delivery guys offered to help install if needed !! Thank you all for the great service. I will be back for any other appliances in the future ..

6 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Great experiences with Airport Appliance

I've bought a number of appliances over the past 18 months from Airport (dishwasher, fridge, washer and dryer). I've been incredibly
satisfied with the service, The people working there are fantastic and the prices are very competitive.

6 août 2020
Avis spontané

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