Renting the car through the app was extremely easy from start to finish. All the details were clearly laid out, making the whole process straightforward and stress-free. The booking process was simple... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Renting the car through the app was extremely easy from start to finish. All the details were clearly laid out, making the whole process straightforward and stress-free. The booking process was simple... Voir plus
L'entreprise a répondu
We hired an Hertz SUV for all of April 2026 in London booked through Airport Rentals (AR) in Australia. It wasn’t a great start as we were charged additional fees for breakdown assistance and additio... Voir plus
L'entreprise a répondu
Wow! Very easy to use, comprehensive search results, easy to filter and sort. Found the best deal very, very easily! Fantastic work on a great website. A+++ I've got to say, so many websites out... Voir plus
L'entreprise a répondu
We had full control of what we were looking at and were not delayed at any point with questions and "customer service support." The insurance for the vehicle's could be mentioned a little earlier in t... Voir plus
L'entreprise a répondu
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Écrit par l'entreprise

Auckland, Nouvelle-Zélande
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de AirportRentals.com.au
The website is fantastic and the price is very good

Réponse de AirportRentals.com.au

Réponse de AirportRentals.com.au

Réponse de AirportRentals.com.au
We hired an Hertz SUV for all of April 2026 in London booked through Airport Rentals (AR) in Australia. It wasn’t a great start as we were charged additional fees for breakdown assistance and additional driver, both of which had been advertised as free additions by AR. But alls well that ends well. Customer service with AR was very good. They responded quickly, and while it took a bit of backwards and forwards, eventually all additional fees were reimbursed. All communications were professional, courteous and resolution focused. I’m sure there are other stories out there that are the opposite of what we experienced, but on this occasion I was impressed with AR going the extra mile to resolve this issue in our favour. Special mention to Aaron and Amy Rosse at AR - great customer service and focus!

Réponse de AirportRentals.com.au

Réponse de AirportRentals.com.au
I made an error in my car rental booking and couldn’t change online
Called support - Christine helped me sort it out
Thankyou so much - she was friendly and helpful

Réponse de AirportRentals.com.au
Really quick and easy booking my car, would recommend to others

Réponse de AirportRentals.com.au
The beautiful girl Cherie made our experience perfect ⭐️⭐️⭐️⭐️⭐️
Renting the car through the app was extremely easy from start to finish. All the details were clearly laid out, making the whole process straightforward and stress-free. The booking process was simple to follow, with clear information on pricing, pickup, return times, and vehicle details. Communication through the app was smooth, and everything was exactly as described. Overall, a very convenient and user-friendly experience.

Réponse de AirportRentals.com.au
Online booking was easy. Staff replied to emails efficiently. Link to find pick up point was brilliant. Extending hire period was easy.
Shuttle drive to airport was great other than small issue in that the driver couldn’t pick up my luggage and load it in the van. OH&S. he was a nice guy but his delivery was terrible. I get OH&S but there needs to be an alternate option when lifting to a high shelf in the back of the vehicle. I’m 65 and have rheumatoid arthritis. The driver offered no solution. Just kept making the statement.
We had full control of what we were looking at and were not delayed at any point with questions and "customer service support." The insurance for the vehicle's could be mentioned a little earlier in the process, however it is not a major problem...

Réponse de AirportRentals.com.au

Réponse de AirportRentals.com.au
My booking literally took 5 minutes and compared all available providers vehicles and prices

Réponse de AirportRentals.com.au
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.