AirportRentals.com.au Avis 8 504

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Renting the car through the app was extremely easy from start to finish. All the details were clearly laid out, making the whole process straightforward and stress-free. The booking process was simple... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We hired an Hertz SUV for all of April 2026 in London booked through Airport Rentals (AR) in Australia. It wasn’t a great start as we were charged additional fees for breakdown assistance and additio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow! Very easy to use, comprehensive search results, easy to filter and sort. Found the best deal very, very easily! Fantastic work on a great website. A+++ I've got to say, so many websites out... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had full control of what we were looking at and were not delayed at any point with questions and "customer service support." The insurance for the vehicle's could be mentioned a little earlier in t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. Agence de location de voitures

Écrit par l'entreprise

Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!

Écrit par l'entreprise

Famous Brands & Local Suppliers
Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
Toll Free 24/7 Customer Service
Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
Helped with over 3 million bookings
Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi there, Thank you for your kind words! We're thrilled to hear that you found booking with us quick and easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana

Noté 5 sur 5 étoiles

Very easy to follow with the process.

Very easy to follow with the process.

28 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Nick, Thank you for your kind words! We're thrilled to hear that you found the booking process easy to follow. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, Alana

Noté 5 sur 5 étoiles

AWESOME

Very friendly and welcoming

27 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi there, thank you for your kind words! We're thrilled to hear that you found our customer service friendly and welcoming. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana

Noté 5 sur 5 étoiles

The website is fantastic and the price…

The website is fantastic and the price is very good

27 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Hao,

Thank you for your kind words! We're thrilled to hear that you enjoyed our competitive prices and found our website easy to use. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Kayla

Noté 5 sur 5 étoiles

We’ll set out options to choose from

A choice of brands and options was welcomed.

27 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi John,

Thank you for your kind words! We're thrilled to hear that you enjoyed our wide range of options and had a positive booking experience. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Kayla

Noté 5 sur 5 étoiles

Easy use

Ease of use of the app, great prices, good vehicles

22 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Bruce,

Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you found it easy navigating the process. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^David

Noté 5 sur 5 étoiles

Fast easy

Fast easy. Good price.

25 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Chee,

Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you found our prices to be reasonable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^David

Noté 5 sur 5 étoiles

Great customer service when things went south!

We hired an Hertz SUV for all of April 2026 in London booked through Airport Rentals (AR) in Australia. It wasn’t a great start as we were charged additional fees for breakdown assistance and additional driver, both of which had been advertised as free additions by AR. But alls well that ends well. Customer service with AR was very good. They responded quickly, and while it took a bit of backwards and forwards, eventually all additional fees were reimbursed. All communications were professional, courteous and resolution focused. I’m sure there are other stories out there that are the opposite of what we experienced, but on this occasion I was impressed with AR going the extra mile to resolve this issue in our favour. Special mention to Aaron and Amy Rosse at AR - great customer service and focus!

1 avril 2026
Avis spontané
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Steve, Thank you for your kind words! We're so pleased to hear the team was able to resolve the issues you experienced and make things right. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards,  ^An

Noté 5 sur 5 étoiles

Easy to navigate & book in a timely…

Easy to navigate & book in a timely manner 😊

22 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Kym,

Thank you for your kind words! We're thrilled to hear that our system worked so well for you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Bee

Noté 5 sur 5 étoiles

I made an error in my car rental…

I made an error in my car rental booking and couldn’t change online
Called support - Christine helped me sort it out
Thankyou so much - she was friendly and helpful

21 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Deborah,

Thank you for the kind words! We're thrilled to hear that everything went smoothly with your booking and that you received great communication and service from our team. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^David

Noté 5 sur 5 étoiles

Really quick and easy booking my car

Really quick and easy booking my car, would recommend to others

18 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Rick,

Thank you for your review and recommendation. We're so glad you found it so quick and straightforward to find and book the vehicle you needed through us. We strive to provide our customers with the best possible experience, and we really appreciate your feedback.

Kind regards,
^Rhi

Noté 5 sur 5 étoiles

Seamless and Easy Car Rental Experience

Renting the car through the app was extremely easy from start to finish. All the details were clearly laid out, making the whole process straightforward and stress-free. The booking process was simple to follow, with clear information on pricing, pickup, return times, and vehicle details. Communication through the app was smooth, and everything was exactly as described. Overall, a very convenient and user-friendly experience.

12 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Wayne,

We're so pleased to hear that you found it user-friendly and straightforward to make your booking with us and had no issues from start to end. Thanks for letting us know how easy and convenient it was to use our app. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Noté 5 sur 5 étoiles

The car was fantastic

The car was fantastic. New car

10 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Melissa,

Thank you for your kind words! We're thrilled to hear that you had such a wonderful experience. We strive to provide our customers with the best possible service, and your feedback is greatly appreciated.

Kind regards,
^Bee

Noté 5 sur 5 étoiles

Online booking was easy

Online booking was easy. Staff replied to emails efficiently. Link to find pick up point was brilliant. Extending hire period was easy.
Shuttle drive to airport was great other than small issue in that the driver couldn’t pick up my luggage and load it in the van. OH&S. he was a nice guy but his delivery was terrible. I get OH&S but there needs to be an alternate option when lifting to a high shelf in the back of the vehicle. I’m 65 and have rheumatoid arthritis. The driver offered no solution. Just kept making the statement.

8 mai 2026
Noté 4 sur 5 étoiles

Full control of the process…

We had full control of what we were looking at and were not delayed at any point with questions and "customer service support." The insurance for the vehicle's could be mentioned a little earlier in the process, however it is not a major problem...

6 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Chris,

Thank you for your review. We're so pleased to hear you had no issues making your booking with us and found the process quick and easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^David

Noté 5 sur 5 étoiles
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Noel,

Thank you for your review. We're so pleased to hear you had no issues making your booking with us and found the process quick and straightforward. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Noté 5 sur 5 étoiles

always efficient

always efficient, like the easy insurance option

5 mai 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Richard,

Thank you for your kind words! We're thrilled to hear that you found our booking system quick and easy to use. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Kayla

Noté 5 sur 5 étoiles

Easy and quick.

28 avril 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Daryl,

Thank you for your kind words! We're thrilled to hear that you had no hassles making your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

Noté 5 sur 5 étoiles

My booking literally took 5 minutes and…

My booking literally took 5 minutes and compared all available providers vehicles and prices

26 avril 2026
Logo de AirportRentals.com.au

Réponse de AirportRentals.com.au

Hi Rod,

Thank you for your kind words! We're thrilled to hear you were able to find a vehicle to suit from our options and make your booking so quickly. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Kind regards,
^Rhi

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