This is a scam
This is.a scam, most the services have errors and they will not refund after complaints. Absolute scam stay away.
The reddit engage intergrstiins feature takes you to the billing page.
The competitor research complelty mislabeled my market and industry and effectively useless recommendations.
The search tracking resulting in a " line violation error"
And the website optimiser just failed to start. Never got to optimise anything.
I explained this to the company and they said they were monitoring the platform and non of these issues exist.
Refuse to refund after I had used for only 1 week.
SCAM STAY AWAY.
UPDATE:
I was contacting by the ceo of this company pretending to pose as someone who cared. But in reality was met with the same arrogance as the customer service staff regarding the errors and issues with there platforms. I proceeded to send through screenshot and evidence of the failed platform, finally some one believed me. Albeit after having to provide evidence.
I was then requested to remove this review.
I was then threatened with "legal action" in my home country New Zealand. Claiming defamation becuase i left a factual review of my experience..... what sort of compnay does this !? Threatens previous customers with legal action.for speaking the truth about there experience.
Finally to add an even more petty element the ceo found my business page (comllwlty seperate from the account I left the review on) and left a negative review against my company, one he has never dealt with or had any transactions with.
This was the cherry on the cake. After a terrible experience with a failing platform, I get legal threats and then false reviews for my compnay.
Petty, arrogant all while defending there failing platform.
Its clear this attitude starts at the top with the company. STEER CLEAR.
Go and use profound, it's fsr more accurate.
Réponse de Akii: SEO & AI Search Optimizer
Hi Gary,
Thanks for the feedback. We've reviewed our CRM, support inbox, and platform logs for this period and cannot find an account, login, or support communication matching this review.
A few specifics where the timeline doesn't match how Akii actually works:
Every Akii platform plan begins with a 14-day free trial. There is no billing in week 1, so a "refused to refund after 1 week of use" outcome is not possible against any real Akii customer. Our pricing page makes this explicit: https://akii.com/pricing
The four features you mention — Reddit Engage, Competitor Intelligence, AI Search Tracker, Website Optimizer — each log every run with a session ID. None of the errors you describe appear in any session for any user in May 2026.
We have asked Trustpilot to use their "Request Information" tool to verify the account behind this review. As of today, no response.
If you're a real customer and our team missed something, please reply with your account email or support ticket ID. We will personally make it right within 24 hours.
If you'd prefer to remain anonymous, we'll continue our request with Trustpilot to verify this review against an actual experience with our platform.
— Josef, Founder, Akii Technologies