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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tried Akiwaii for the first time and I’m pretty satisfied. The lenses looked nice and didn’t feel irritating on my eyes. The packaging was secure and the product matched the description. Everything ar... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Love the quickness and the product I received was impressed. But I received two of them of the same color not sure why I didn't order duplicate colors 😕 but I know mistakes happen

L'entreprise a répondu

Noté 1 sur 5 étoiles

I loved the color I was so excited everything was perfect but they burn so much they can’t even stay on the yes horrible QUALITY you have some good ones but the two pairs I got out of 5 burn so much t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast shipping, great prices, great selection of colors! Love how they feel, super comfortable and comes with a kit to help put them in. They are thinner than other contacts I've used this makes them f... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

24 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Tried Akiwaii for the first time and…

Tried Akiwaii for the first time and I’m pretty satisfied. The lenses looked nice and didn’t feel irritating on my eyes. The packaging was secure and the product matched the description. Everything arrived safely, and the quality was as expected. Overall, a reliable purchase.

23 mars 2026
Avis spontané
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Réponse : Akiwaii

Hi there! 💖
Thank you so much for trying Akiwaii for the first time! 🥰🎉
We’re super happy to hear that you had a satisfying experience—from the comfy, non-irritating lenses 👁️✨ to the secure packaging 📦 and accurate product description ✔️ Everything arriving safely and meeting your expectations is exactly what we love to hear! 🙌💙
Your support truly means a lot to us, and we’re so excited to have you with us! 💕 If you ever need anything, we’re always here for you 😊

Noté 5 sur 5 étoiles

I loved my contacts they came fast and…

I loved my contacts they came fast and the price is way better than purchasing at a physical store practically anywhere. Best contacts I've had

20 mars 2026
Avis spontané
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Réponse : Akiwaii

Thank you very much for your kind words and for your high recognition of both our lenses and our shipping service.

We truly value your support and are encouraged by your positive feedback.

Please rest assured that we will keep striving for excellence and work diligently to serve you even better in the future. If there is anything further we can assist you with, we are always here to help.

Noté 4 sur 5 étoiles

Love the quickness and the product I…

Love the quickness and the product I received was impressed. But I received two of them of the same color not sure why I didn't order duplicate colors 😕 but I know mistakes happen

5 mars 2026
Avis spontané
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Réponse : Akiwaii

Hi there! 💖
Thank you so much for your lovely feedback! We’re thrilled to hear that you loved the quick delivery and are impressed with your Akiwaii colored contacts ✨.
Looks like a little mix-up happened with the duplicate colors,but we really appreciate your understanding! Please feel free to reach out to our customer support: clientservice@akiwaii.com,
we can help make sure you get the colors you wanted and keep your eyes sparkling just the way you like 🌸💫.
Thanks again for choosing Akiwaii and letting us add a little extra sparkle to your look 💕!

Noté 5 sur 5 étoiles

Love love love

12 mars 2026
Avis spontané
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Réponse : Akiwaii

Hi dear💕,  
Thank you so much for your love! ✨ We’re absolutely thrilled to hear that you’re enjoying Akiwaii 💕. Every pair of our colored contacts is designed with care to enhance your natural beauty and make your eyes feel comfortable, stylish, and effortlessly dazzling.
Your support truly means the world to us 🥰, and knowing that our products bring joy to your daily look makes all our efforts worthwhile 🌷💫. We promise to keep creating more beautiful, fun, and comfortable lenses so every blink of your eyes feels magical ✨💖.
Thank you again for choosing Akiwaii, and for letting us be a part of your eye story 💕👀.
With love,
Akiwaii Team 🌼💖

Noté 5 sur 5 étoiles

Best Buy ever!

These contacts are literally my favorite brand bar none! There true to the photos and I always get compliments on them. I’ll definitely buy more ahhhh I love love love them!

5 mars 2026
Avis spontané
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Réponse : Akiwaii

Hi dear
Ahhhh this just made our day!!! 😍💖
We’re SO happy to hear that our contacts are your all-time favorite — that means everything to us!! 🥹✨
And the fact that you’re getting tons of compliments? Yesss, as you should!! 👁️🔥
We always do our best to keep our lenses true to photos, so it’s amazing to hear they lived up to your expectations 💯
Can’t wait to see what you pick next… more love, more looks, more slay! 💃💫 Thank you for all the love — we love love LOVE you right back!! 💕

Noté 5 sur 5 étoiles

Thought it might have been a scam…

Thought it might have been a scam because I ordered off Facebook but customer support was very helpful and I got both of my orders usually took 10-12 days to get my package

9 mars 2026
Avis spontané
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Réponse : Akiwaii

Hi dear
We totally get your concern, but we’re so glad to hear our customer support was able to help and that your orders arrived safely! 😊 We always aim to deliver your products as quickly as possible, and it’s great to know you’re happy with your experience.
Thanks for trusting us, and we can’t wait to serve you again! 🌟

Noté 5 sur 5 étoiles

Fast shipping and Super comfortable

Fast shipping, great prices, great selection of colors! Love how they feel, super comfortable and comes with a kit to help put them in. They are thinner than other contacts I've used this makes them feel more natural (just make sure to keep them hydrated 😉and be gentle with them)

6 mars 2026
Avis spontané
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Réponse : Akiwaii

Hi dear
Thanks so much for your feedback! We're thrilled to hear you're loving the fast shipping, awesome prices, and color selection! 😍 It’s great to know the comfort level is on point for you too—hydration is key! 😉
Thanks for the tip, and we’re always here to make your experience even better. Looking forward to your next order! 🌟

Noté 3 sur 5 étoiles

Meh.


Lenses are ok
Delivery was terrible

7 mars 2026
Avis spontané
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Réponse : Akiwaii

Hi dear
We’re sooo sorry to hear your parcel was marked delivered but you haven’t received it 😟 This is absolutely not the experience we want you to have 😔 !
Our team will take this seriously and message you via email with further assistance and hope we could work towards a proper resolution 💌 .
Thank you so much for your patience as we make this right for you ✨.

Noté 5 sur 5 étoiles

Fabulous!

Amazing product, communication and price…good people and fantastic customer service! 🫶🏼 Would recommend to anyone 💜

4 mars 2026
Avis spontané
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Réponse : Akiwaii

Hi dear
Thank you so much for your wonderful feedback! 💜
We’re truly grateful for your kind words about our product, communication, and service
It means a lot to our team to know you had such a positive experience. 🫶
Your recommendation is the greatest compliment we could receive.
Thank you for your support—we look forward to serving you again! ✨

Noté 5 sur 5 étoiles

Muy bueno gracias

Muy bueno gracias

17 février 2026
Avis spontané
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Réponse : Akiwaii

Hi dear
Thank you so much for your kind words! 🙌
We’re really glad to hear that you enjoyed it.
Your support means a lot to us and motivates our team to keep improving and delivering the best experience possible. ✨
If you ever have any feedback or suggestions, we’d love to hear from you.
Thanks again for your support! 😊

Noté 5 sur 5 étoiles

The fit of Akiwaii colored lenses was…

The fit of Akiwaii colored lenses was perfect for me. They didn’t move around and gave my eyes a clean, enhanced look without feeling heavy.

30 décembre 2025
Avis spontané
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Réponse : Akiwaii

Hi dear
Yayyy we love to hear this! 😍✨
So happy to know our Akiwaii lenses suit you so well! 😍✨
No sliding, no drama — just that clean, enhanced glow-up 👀💫
Lightweight comfort + flawless look = main character energy all day 😎💕
Thanks for sharing your experience with us!

Noté 1 sur 5 étoiles

I loved the color I was so excited…

I loved the color I was so excited everything was perfect but they burn so much they can’t even stay on the yes horrible QUALITY you have some good ones but the two pairs I got out of 5 burn so much they are unwearable .I need a refund for the disappointment

31 octobre 2025
Avis spontané
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Réponse : Akiwaii

Hi dear
Oh nooo 😢 we’re genuinely so sorry to hear this. That’s absolutely not the experience we want you to have with us.
We’re really glad you loved the color, but burning and discomfort are not okay — especially to the point where they’re unwearable 💔 That must’ve been so disappointing.
Please email us your order number and a quick description of the issue at our customer support email clientservice@akiwaii.com so our team can look into this right away. We’re eager to make this right for you and help with a proper solution ASAP 🙏✨
Thank you for bringing this to us — we’ve got you 💌

Noté 5 sur 5 étoiles

Akiwaii exceeded my expectations

Akiwaii exceeded my expectations. The lenses are gorgeous, comfortable, and exactly what I was looking for. Delivery was quick and hassle-free, which made the whole experience even better. Already excited to try another pair.

18 décembre 2025
Avis spontané
Logo de Akiwaii

Réponse : Akiwaii

Hi dear
Wow, this just made our day! 😄✨
We’re so happy to hear Akiwaii exceeded your expectations — gorgeous lenses, comfy fit, and smooth delivery?
That’s the dream! 👀💫
Sounds like your next pair already has a fan waiting 😉
Thanks for the love, and we can’t wait to see what you try next! 💖🙌

Noté 5 sur 5 étoiles

These lenses are beautiful and just as…

These lenses are beautiful and just as described. Delivery was quick and smooth, and I’m already planning my next purchase.

10 décembre 2025
Avis spontané
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Réponse : Akiwaii

Hi dear
Yesss! 😍 We knew you’d fall in love with them!
So glad the lenses are living up to the hype.
And look at you, already planning round two—your eyes are about to get even more fabulous 😉.
Thanks for the love and speedy delivery shoutout, can’t wait to see what you pick next! 👀✨

Noté 5 sur 5 étoiles

I got pink colored contacts…

I got pink colored contacts prescription and they look so cute lol. Color soft but still popping. Very comfy too.

1 décembre 2025
Avis spontané
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Réponse : Akiwaii

Hi dear
So happy you love them! 💕✨
The pink shade is soft but still pops—total heart-stealer 😍
And comfy all day? That’s the best compliment ever!
Thanks for sharing the love, can’t wait to see you shine more! 👀💖

Noté 5 sur 5 étoiles

The colored contacts for cosplay look…

The colored contacts for cosplay look super bright on camera. I also picked the prescription cosplay contacts and those were comfy too. If you need the best contacts for cosplay, these are pretty solid.

16 octobre 2025
Avis spontané
Logo de Akiwaii

Réponse : Akiwaii

Hi dear ,
Thanks for the awesome shoutout! 🙌
We're so happy the colored contacts are popping on camera AND keeping you comfy with your prescription! 😎👁️✨
For anyone looking to level up their cosplay game with lenses that look great and feel even better, these are the way to go! 💯🔥

Noté 1 sur 5 étoiles

SCAM, STAY AWAY!

I have been fighting with this company for almost 3 months. I have not received the merchandise, in this case, colored contact lenses. The package was sent fraudulently, according to UOS, and eventually supposedly lost. I received a partial refund from the shipping insurance company called Seel of $25.98. The remaining is Akiwaii's responsibility. They asked to close my PayPal case so that they can the remaining amount. I did just that and sent the PayPal email the case was closed. They responded that they it was still open, which is NOT true, and that all I could is wait until it was resolved.
To make a long story short, the case is closed with PayPal, which I can't get my money back from PayPal and Akiwaii are denying me my refund. This is my 3rd complaint. All I can say is that they are scamming people, taking their money and it seems that they are getting away with it. If someone else had a bad experience with them, please report them, here or with US Government International Fraud Department.

22 septembre 2025
Avis spontané
Logo de Akiwaii

Réponse : Akiwaii

Hi dear,
Thank you for taking the time to share your experience with us.
We are truly sorry for the inconvenience and frustration this situation has caused you.😔
This is never the experience we want our customers to have.
We understand your concern regarding the refund process.🙏
To protect your privacy and to ensure we can review all details accurately,
We kindly request that you contact our customer service team directly via email so that we can provide you with personalized assistance and resolve this matter as quickly as possible.

Noté 5 sur 5 étoiles

I’ve got super dark brown eyes so…

I’ve got super dark brown eyes so finding good lenses is always a pain, most colors don’t even show. But the colored contact lenses for brown eyes I got here actually looked bright without looking cartoonish. The green pair was especially good, probably the best colored contacts for brown eyes I tried so far. I also grabbed a pair of colored contacts for dark brown eyes and even those showed strong color in low light. Comfort is okay, little dryness after few hours but nothing crazy. The color contact lenses for dark eyes really impressed me since they usually don’t show on my eyes. If you want something that actually changes your eye color, these are worth trying.

13 novembre 2025
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Réponse : Akiwaii

Wow, thank you for the awesome feedback! 😊 We're so glad to hear our lenses really pop on your dark brown eyes—especially the green pair! We designed them to bring out vibrant color without being over-the-top, so it’s great to know you love the look. Thanks for mentioning the comfort too—we’re always working to improve. We hope you enjoy rocking your new eye color, and we appreciate you sharing your experience! 💚👁️

Noté 5 sur 5 étoiles

Will keep ordering

The lenses are beautiful and comfortable. Customer service is excellent in response to questions about tracking. Just have to plan for 3 weeks before you get them.

23 novembre 2025
Avis spontané
Logo de Akiwaii

Réponse : Akiwaii

Hi dear ,
Thank you so much for your kind feedback!
We're thrilled to hear that you love the lenses and find them comfortable 😍 Our customer service team is always here to help, so we’re glad we could assist with tracking questions! 📦 We truly appreciate your patience, and we promise the wait is worth it! Can’t wait to serve you again soon! 😊✨

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