House, Home and Garden Avis 

597
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience easy to use site, easy purchase, good to navigate round, great but, great item, delighted

Noté 5 sur 5 étoiles

Best price I found online for the bedside tables I ordered and dispatched so quick. Was a bit nervous ordering from an unknown website but my nerves were unnecessary as it went smoothly and the tables... Voir plus

Noté 5 sur 5 étoiles

The product I purchased (Large Heavy Duty Plastic Tree & Shrub Containers) is of very good quality and set at an affordable price. There's a great selection of sizes to choose from giving the sizes in... Voir plus

Noté 5 sur 5 étoiles

This company has never let me down. As I have come to expect my items arrived very promptly, and given we live in Northern Ireland and the extra Brexit rules imposed, this is great. The items were ver... Voir plus

À propos de l'entreprise

  1. Jardin
  2. aussi dans
  3. Magasin général

Écrit par l'entreprise

House, Home & Garden is the evolution from where it started as AK Kin Garden Supplies in 2019. Originally a gardening sundries supplier, we kept adding to our product ranges which lead to adding homeware products to our portfolio. At House, Home & Garden we aim to continuously increase our product ranges for both inside and outside spaces of your home. Our biggest aim is to provide great products at amazing prices along with the best service. Owned & run by brothers Adam and Karl we are a family business. Our customers are at the heart of everything we do, so you can rest assured you will always receive the very best service from start to finish.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

597 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(597)

52 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered a 'blue diamond' frying pan

Ordered a 'blue diamond' frying pan, having already bought a saucepan which was really great. Frying pan came the day after ordering and was well packed. However it was too big for storage space we had. Returned it the same day, process easy and refund swiftly given. Pans appear to be good quality and good value for money. Would recommend them and company.

2 décembre 2025
Noté 5 sur 5 étoiles

Stone elephants

Ordered 2 sets of the elephants, first order arrived was great, really loved them, but when I got the second order unfortunately they were badly damaged due to transport, but really loved them anyways.

24 novembre 2025
Noté 1 sur 5 étoiles

Absolutely appalling delivery (over 7 hrs wasted waiting for DHL)

Price of product (ref 13719) good. Ordered via Amazon. Selected (by AK Kin) delivery company, DHL, absolutely appalling. Have wasted more than seven hours of my time waiting for the slated mid afternoon delivery times on both Thursday and Friday. Whoever is responsible for DHL's delivery tracking app should be sacked on the spot. Waited outside premises until 19.20 last night only to receive a text telling me they had just attempted delivery but failed to gain access. Blatantly untruthful. DHL's understanding of customer service is zero. AK Kin, if you want to retain custom DO NOT use DHL.

3 avril 2025
Avis spontané
Logo de House, Home and Garden

Réponse de House, Home and Garden

Hello Peter,

Thank you for taking the time to leave us your feedback. I am very sorry to hear of the issues you have been experiencing with DHL. I can see from the tracking, that they initially attempted delivery on Wednesday 2nd April, but were unsuccessful as the business premises closed at 15:00. The tracking then suggests that delivery was re-attempted at 20:19 on Friday 4th April despite our shipping provider requesting that they attempt delivery before 15:00, when the business closes. Currently, delivery is scheduled to be re-attempted on Monday 7th April and I will once again request that they do this earlier in the day.

Unfortunately, no matter what courier service is used, there will always be the occasional horror story, relating the failed deliveries.

I have sent you a message directly via Amazon to explain this. We always encourage our customers to contact us directly and in the first instance of an issue, before leaving reviews, so that we can try to get any issues resolved as quickly as possible.

Kindest regards,
Karl.

Noté 5 sur 5 étoiles

Great product, good price, fast shipping

Great to find this product to replace our very ancient Christmas tree stand. It's hard to find an attractive stand that is robust enough for a 9ft-10ft tree, but this does the job. Good price and fast shipping.

7 octobre 2024
Noté 4 sur 5 étoiles

Strulch

Great product at good price.
Delivery was ok, but communication with courier wasn’t great and it came in two separate deliveries.

2 octobre 2024
Noté 5 sur 5 étoiles

Prompt and efficient delivery

The items were delivered on time, as promised, with each individual bag packaged in a cardboard box. Neatly stacked at the door. Great product - would highly recommend and use them again.

26 août 2024

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