AlfCasino 🎰 5 000 kr + 200 gratisspinn Avis 

Claimed cashback reward of 55 pounds last week. The amount that actually arrived was 33 pounds with zero explanation in my transaction history or anything.

I read through what looked like the full offer but missed that free spins were only valid on certain slots. Wasted time on games that didnt count. The terms really should highlight this upfront instead of buried in footnotes.

Approved my ID check on the first withdrawal, but then the second time around they treat it like I never verified at all. Having to scan and upload the same passport again makes no sense.

The weekly cashback I qualified for landed at 45 quid when it should've been 75. Contacted support and they said I didn't meet the wagering requirement, but I definitely did. No resolution after two tickets.

Registration was quick but then the verification email just vanished. Support acknowledged the issue exists but said theres nothing they can do about it right now.

Playing from my phone and the connection dropped, but even after signing back in straight away, my game was completely gone. Very annoying.

The deposit bonus page didn't say anything about country restrictions until after I completed the transaction. Now I'm told I'm ineligible and the bonus is being removed. This should have been mentioned first.

I read the deposit limit section but it only mentioned daily limits. Turned out there was also a monthly cap that wasnt listed prominently anywhere.

Live chat backed up for nearly two hours on Saturday. I had a simple account question but by the time someone responded I'd already solved it myself elsewhere.

Triggered the special feature on a slot, screen went blank for ages, then it said the bonus completed. Checked my balance and there was no credit from it.

The slot worked fine until the bonus activated then it just froze. Support said it was completed and settled properly but I never saw any payout show up tbh.

My weekly cashback didnt come through at all this month. Support said it was still calculating but wouldnt give me a timeframe, just asked me to wait longer.

Withdrawal stuck for 4 days now. Support keeps saying its in process but wont give me a tracking number or any way to actually verify this. Just have to take their word for it apparently.

Accepted a welcome offer thinking it applied to all games but support said later it only worked on certain slots. Would have chosen differently if that was made clear upfront.

Weekend live chat is impossible. 30 people in the queue at 7pm on Saturday. I left it running for ages but just gave up in the end.

Had a session going and then got logged out for no reason. The app just decided to sign me out mid-game, which is pretty poor.

Tried getting live chat help last Sunday. The queue timer kept jumping between 30 and 55 minutes. Eventually timed out without speaking to anyone.

Support rep gave me a standard answer about my deposit problem, then said they were closing the chat. Never actually solved anything tbh.

Their promotions page advertised a bonus but didnt clearly state that table games were excluded from wagering. I spent an hour playing roulette before realizing my bets werent counting towards anything.

Put in a deposit on Friday and the status page keeps saying approved but my balance hasn't moved at all. Called support and they said it's updated correctly but clearly it hasnt.