Exceptional customer service! My Alice mushroom chocolates arrived completely melted due to the heat, and their team responded right away. They’re sending a replacement shipment packed on ice with no... Voir plus
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I missed the deadline - totally my fault and Alice's still came through for me. I really appreciate the excellent customer service. Their chocolates really help me focus and I notice a difference. It... Voir plus
L'entreprise a répondu
Alice mushrooms knows what they are doing and has amazing & outstanding knowledge of functional mushrooms. I not only love the company & products but I love being able to learn from their site/blog.... Voir plus
When I first started I ordered incorrectly. When I told you, you didn’t charge me for the new correct order. A few months later I wrote you my glucose had risen and I needed to opt out. You made it ve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We started alice with one clear mission: to create a daily mushroom ritual that is both effective and delicious. Alice gives people what neither the pharmaceutical industry nor supplements have provided: safe, effective consumables that pair long-term benefits with immediate boosts to cognitive functioning. All in one chocolate bite. We spent two years working with homeopathic doctors, teams of formulators and chocolatiers to create something powerful and delicious—part of a wellness routine that you can look forward to each day. Our decadent chocolate supplements combine the best fruiting-body mushrooms with the best nootropics and adaptogens. This union pairs the long-term benefits of mushrooms with the immediate effects of the nootropics, and keeps you on your journey into the delights of fungi. The result: an indulgent daily routine that’s good for you and only gets better with time.
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Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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When I first started I ordered…
When I first started I ordered incorrectly. When I told you, you didn’t charge me for the new correct order. A few months later I wrote you my glucose had risen and I needed to opt out. You made it very easy for me I appreciate your quality and kindness

Réponse de alicemushrooms.com
Great product and company
I missed the deadline - totally my fault and Alice's still came through for me. I really appreciate the excellent customer service. Their chocolates really help me focus and I notice a difference. It's always quick shipping too.

Réponse de alicemushrooms.com
Great product with a small team
Great product with a small team doing there best. Helped me when their product came damaged by replacing it without issue.

Réponse de alicemushrooms.com
Customer service is phenomenal
Customer service is phenomenal! Quick response, understanding and friendly. Love the products also.
I love the Nightcap chocolate
I love the Nightcap chocolate. It’s a lovely part of my night time routine. A sweet treat with improved sleep quality.
Also, customer service is outstanding!

Réponse de alicemushrooms.com
🍄🍫 Where fungi meets fantasy!
Great experience with customer service always! The product is phenomenal — my two favorite things combined, and to top it off they aid my functionality. What can I say but I am an extremely content customer.
Alice mushrooms knows!
Alice mushrooms knows what they are doing and has amazing & outstanding knowledge of functional mushrooms. I not only love the company & products but I love being able to learn from their site/blog.
Great customer service
Really helping me because I have ADHD…
Really helping me because I have ADHD from hell and I’m focusing more hell I can read a book and concentrate! Because I love to read

Réponse de alicemushrooms.com
Exceptional customer service
Exceptional customer service! My Alice mushroom chocolates arrived completely melted due to the heat, and their team responded right away. They’re sending a replacement shipment packed on ice with no hassle. It’s refreshing to see a company stand behind its products and take care of its customers so well. Highly recommend!
Managed problem with replacement items.
We are so GRATEFUL
Our shipment was delayed for our wedding weekend, Shira responded to my instagram message and overnighted us a new order with some Lagniappe for our New Orleans wedding.
Great customer service
You quickly responded to my problem and did everything you could to make up for the melted shipment. You made me feel appreciated as a customer, which doesn't happen often in our current business environment.
Excellent service and product taste…
Excellent service and product taste great still don't feel anything yet.
I ordered 2 different products
I ordered 2 different products , loved one , no benefits found in the other . Alice kindly refunded my order before I could get to cancel the refill . I tried to cancel it but was too late . Alice was so easy to work with . I love the other product , and have it on auto order .
No Order, No Response
I have not received my order, and no one is responding to my emails. The tracking hasn't updated once, but every time I check it says "en route" with the exact date and time of when I'm checking. So sketchy. There is no customer service number to call and no one to get back to me about a refund.

Réponse de alicemushrooms.com
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