Allure Avis 

SCAM COMPANY DO NOT BUY OFF THEM!!

Bought a dress for an upcoming wedding said it be here by Tuesday the 4th when purchasing then the delivery days changed all conflicting information off the customer service team. Seems very templated replies. It finally came and IT NOT EVEN SEWN TOGETHER CORRECTLY OR THE RIGHT COLOUR OR DESIGN!! Getting a reply from customer service now to arrange return and refund is now becoming a bit of task! Doubt I’ll get my money back so £45 down the drain and a dress than not even what I ordered or even sewn properly so it could be worn!! JOKE OF A COMPANY DO NOT BUY!!!!

Everything wrong. Totally a scam company. Number one they sale it like European Linen, nothing like linen. I just wanted to help other people to not trust in this company. They are stilling people money.

I was not receiving any emails letting me know about the next beauty box and the different selections I could make on color/scent of products that would be inside the box. I called to let them know this and to see if I could make my selection on two of the items inside the March box that you could choose a different color and scent for. I was told by the representative that the March box had been sent out already, but once I received it I could call back and ask for a replacement. The representative also said she would put that in a note in my account. Only one item was not what I would have selected when I received the box. I called to ask for a replacement and was told that they couldn't send a replacement to me. So frustrating to have gone through both calls and be told opposite things. They never offered anything in order to make up for what obviously was a brush off on the first call I made.

CON company!!! Do not buy from here. Worst customer service ever. Ordered over 3 weeks ago, no goods, lost £40 no responses so un sensitive & have no official complaint process.

In allure you have a wide variety of choices from hair idras, make up looks and skin care advice

It great and perfect company I had amazing and wonderful experience

I’ve been a loyal Allure Beauty Box subscriber for over a year, but my recent experience has completely broken my trust. I received a defective Sunday Riley B3 Nice Serum (discolored, with an unusual odor, clearly spoiled). I immediately reported the issue and provided photos, but every response came from a different representative who hadn’t read the prior emails.

Instead of a fair solution, I was offered unrelated replacement items (like a blush or hair mask), a 4 mL sample, or a $15 gift card that doesn’t even cover shipping costs. None of these reflect the actual value of the full-size serum I paid for.

When customers receive defective products, it is the company’s responsibility to replace them with something comparable or issue a refund. Blaming “policy timelines” or offering unusable credits is not acceptable.

This was my first time ever contacting customer service, and the experience has been frustrating, dismissive, and unhelpful. Sadly, I will not be renewing my subscription.

Consumers deserve better.

!00% Garbage, show a picture nothing like it

A couple of years ago I used their service. wasn't as bad. The support thought wasn't very responsive. I also had some issues with payments, was difficult to send them through.

At december it was my first try to subscribe allure box and can openly say that I loved this box at first sight. There were products I wanted to buy and products I wanted to test. Thank you the allure team to bright up my December mood 🙌🏻