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Allure Passion is a premium Canadian Lingerie and Activewear brand born in Toronto in 2022. We curate luxury women’s lingerie, swimwear, and activewear with a focus on quality, comfort, confidence, and effortless allure. Every piece is selected with intention to deliver elevated style and a flattering fit. When you feel beautiful, it shows. ✨
Toronto, Canada
3,8
14 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I was sent the wrong lingerie set. They were responsive and made sure I got the right set sent to me also. Great customer service
Réponse de Allure Passion
Hi Aubrey,
We’re so happy we could make this right for you.
Your correct set has been processed and is now in transit, with the tracking updated yesterday. We truly appreciate your patience while we got this sorted, and we hope you love your set when it arrives.
Warmly,
Allure Passion Team
I meant to get the white instead of the black, but that was my error, not Allure’s! Either way I love the lingerie, absolutely gorgeous 🖤 and well made, doesn’t feel like it will fall apart after two wears. Thank you so much! Will definitely be coming back.
Réponse de Allure Passion
Hi Athena,
Thank you so much for this beautiful review. We’re so happy to hear you loved the quality, as that is exactly what Allure Passion is all about. And honestly, black lingerie looks stunning on everyone, so we think it worked out perfectly.
We can’t wait to welcome you back for your next favourite.
Warm regards,
Allure Passion Team
I got the same outfit on SHEIN for $3.60. It is spandex and polyester. There’s no reason for this low quality lingerie to be this expensive. Also, the packaging was lackluster. It came in a nice box, but for $80+ I’d expect nice wrapping, or some presentation when opening the box. The set was just thrown in there loosely to bang around the box. It’s cute tho
Réponse de Allure Passion
Hi Luna,
Thank you for sharing your thoughts with us.
While visually similar pieces may exist across a wide range of price points, our pricing reflects more than fabric composition alone. Materials such as spandex and polyester are widely used across the lingerie industry — including premium collections — with overall value shaped by fit, cut, small-batch production, quality control, and brand standards.
Regarding presentation, this is not the experience we aim to deliver. We are currently reviewing our internal packing and fulfillment methods with our team to understand why the set did not arrive neatly, and we will ensure a cleaner, more intentional presentation moving forward.
We appreciate you mentioning that the set is cute, and we remain confident in the design, quality, and positioning of our collections.
Warm regards,
Allure Passion Team
Shipping took forever, only one item has arrived and it is the wrong colour.
Edited from 1 star to 2: this is to recognise the fact that their customer service was very good and I appreciate the employees who have dealt with my issues in a fast and polite way. I did still have to wait a long time to receive a wrong order, and the items are not very high quality to say there is such a high price point. But customer service is very good.
Réponse de Allure Passion
Hi Rose,
Thank you so much for updating your review and for sharing your experience with us. We truly appreciate your understanding and your kind words about our customer service it means a great deal to our entire team.
The Q4 period brings a very high volume of orders, and unfortunately this led to a warehouse picking mix-up with your order. We’re sincerely sorry for the inconvenience and are actively strengthening our internal checks to ensure every future order reflects the care and attention our brand stands for.
Your feedback regarding quality is genuinely valued, and we’re continuously working to refine the overall product experience. We also hope the signature gift box that accompanies all our lingerie orders added a thoughtful, premium touch to your delivery.
We truly value you as part of the Allure Passion community and would love the opportunity to welcome you back and provide you with an even better experience next time.
Warm regards,
Allure Passion Team
Réponse de Allure Passion
Thank you so much for your kind words and 5-star review!
We’re thrilled to hear that you loved your piece and found it to be not only beautiful but also well-constructed. It means the world to us to know our product met your expectations. 💖
We truly appreciate your support and look forward to serving you again soon!
Warm Regards,
Allure Passion Team
Looks like completely diff material than shown in the picture.size does not fit.to right now stretch. Looked like cotton but it's a satin type fabric.size does not match what it says.and you can't return the items. I also think the prices are wayyyyy to high for what you are actually getting. I got two body suites. Both do not look as pictured
Réponse de Allure Passion
Thank you for taking the time to share your feedback.
We're genuinely sorry to hear that the item didn’t meet your expectations. Our product photos are taken in natural lighting and are intended to accurately reflect the fabric and design, but we understand that textures like satin vs. cotton can appear differently depending on lighting and screen settings. We're also sorry the fit wasn’t right for you — sizing can vary based on body type, and we always recommend checking our size guide before placing an order.
We’d also like to clarify that only one bodysuit was purchased in your order, not two. If there was any confusion during checkout, we’re more than happy to look into it for you.
As per our return policy, we accept returns within 30 days only for items that are misprinted, damaged, defective, or lost in transit. If you believe your item falls into one of these categories, please reach out to us with photos, and our team will be glad to assist you.
We aim to provide fair pricing for quality pieces, and we’re sorry to hear you felt the value didn’t match. Your feedback is important and will be shared with our team as we continue to improve and grow.
Warm regards,
Allure Passion Team
Quality is standard, wouldn’t say the price is justified. Took a while to be delivered
Réponse de Allure Passion
Thank you so much for your feedback — we truly appreciate your support and honesty! 💖
We hear you on the quality and pricing, and we’re always working to elevate the experience so that every piece feels absolutely worth it. We're also improving our delivery times to make sure your order arrives as quickly and smoothly as possible.
Your thoughts help us grow, and we’d love to make your next experience even better. If there's anything we can assist you with, we're always here.
Thanks again for choosing Allure Passion,
Warm Regards,
Allure Passion Team
Great, fast customer service, and an excellent fit. I loved the bikini I received the quality was amazing!
Réponse de Allure Passion
Thank you for your kind words! We're delighted to hear that you loved the bikini and that it fits so well. Your satisfaction is our top priority, and we truly appreciate your support!
Warm Regards,
Allure Passion Team
This company provided good quality and fast shipping! I’m impressed with my first purchase, and I’ll definitely shop here again! Whether you’re looking to spice up your bedroom game or feel more confident- this store has you covered for all your lingerie needs. I highly recommend it!
Réponse de Allure Passion
Thank you so much for your wonderful review! We're thrilled to hear that you were impressed with the quality of our products and the speed of our shipping. Your satisfaction is our top priority, and we’re delighted that our lingerie met your needs.
We appreciate your recommendation and look forward to serving you again soon, Happy Shopping!
Warm Regards,
Allure Passion Team
Good quality of the products and designs are very creative!!.
Réponse de Allure Passion
Thank you for sharing your thoughts! We're so glad to hear that you love the quality and creativity of our products. Your feedback truly motivates us to keep delivering the best. We look forward to serving you again!
Warm Regards,
Allure Passion Team
Their lingerie is really good quality and I had great experience overall. Shipping was fast and the packaging was really nice. Will buy again.
Réponse de Allure Passion
Thank you so much for your kind words! We're thrilled to hear that you loved the quality of our lingerie and had a great experience with our fast shipping and packaging. Your satisfaction is our top priority, and we look forward to serving you again soon!
Warm Regards,
Allure Passion Team
This brand is IT! I love how luxurious the fabrics feel on my body and all the designs are so on trend! A must buy for all girlies!
Réponse de Allure Passion
Thank you so much for your wonderful review! We're thrilled to hear that you love the luxurious feel of our fabrics and that our designs resonate with you. Your support means the world to us, and we can't wait to see you rocking our collections.🌟
Warm Regards,
Allure Passion Team
Réponse de Allure Passion
We appreciate your feedback regarding the current status of your order. We apologize for the inconvenience caused by the delay in its delivery. Upon investigation, we have identified that your product is currently delayed in customs. Please be assured that we are actively working to expedite the process, and we anticipate that your product will be in your hands within the next 2-3 business days.
Your satisfaction is our top priority, and we thank you for your patience and understanding in this matter. If you have any further concerns or require assistance, please feel free to reach out to us directly. Your feedback is important to us as we strive to ensure a positive experience for all our customers.
Thank you for your continued patience and for choosing our services.
Warm Regards
Allure Passion Team
Réponse de Allure Passion
Thank you so much for your kind words! We're thrilled to hear that you found our product cute and warm, and that you were pleased with our shipping speed. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We appreciate your support and look forward to serving you again in the future!
Warm regards,
Allure Passion Team
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