Hello Kodex,
Thank you for taking the time to review us. We take your concerns seriously and would like to clarify a few important points:
ALLYOUPLAY.COM is a legitimate, lawfully operating business.
We are based in the Netherlands and work exclusively with official publishers and authorized distributors. The Steam key you received for AfterImage came from a verified source. Once you reported an issue, we promptly escalated it to our provider, issued you a full refund, and provided a voucher code as a compensation for the inconvenience this may have caused you. Although these cases are extremely seldom, they can happen, and they deserve our full attention to resolve it promptly and to prevent any future occurrences. We'd like to once again apologise for the error.
Regarding the request for personal information:
We understand it may have felt unexpected. However, we only request information that is necessary for secure payment processing and to remain compliant with EU regulations. This is standard practice for any legitimate digital store operating within the European Union. Please rest assured that your data is never sold or shared.
On website performance:
While we occasionally experience brief slowdowns during peak traffic, we are actively investing in infrastructure upgrades to improve the overall user experience.
We regret that your experience did not meet your expectations. That said, labeling us as a scam is not only inaccurate, but also unfair and potentially damaging. We’ve served tens of thousands of customers worldwide and remain committed to transparency, fast and fair support, and delivering genuine keys from trusted & official sources.
If you have any further questions or concerns, we’re here to help and always open to constructive feedback.
Best regards,
ALLYOUPLAY.COM
