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À propos de l'entreprise


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

5 avis

5 étoiles
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2,9

Tous les avis

(5)

4 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Left frustrated and disappointed — my son had fun, I did not

I visited on 26 August 2026 at 2:30pm, pre-booked, with 4 adults and 1 child, after an hour's drive from York. My son had a brilliant time and enjoyed every moment — I want that on record, because the rest of this review is about my own experience trying to keep the day running smoothly, and it wasn't good.
Reception set the tone. Only one desk open despite an obviously busy day, and a second one that opened too late to prevent a long, frustrating wait.
The changing rooms were, honestly, hard to stomach — a strong smell of urine, uneven wet flooring, and cubicles too small to comfortably use. There's no signage explaining the locker system, which mattered because the key I was given simply didn't work. I tried around 20 lockers before giving up and going back to reception, visibly frustrated at that point, to get it resolved. That's real time lost, time I'd planned to spend enjoying the day, not troubleshooting basic equipment.
The park itself shows serious signs of neglect — rusted play structures, chipped paint, not nearly enough loungers, and 15+ minute queues for slides that didn't feel worth the wait once you got there. I've visited other water parks and thermal complexes elsewhere in Europe that are simply on another level entirely — spotless, modern, genuinely relaxing. I won't name them here, but the gap in quality was stark, and it's not a comparison I'm making from a place of never having seen a well-run facility. Quite the opposite.
To be fair, the outdoor pools were warm and pleasant — the one genuine bright spot. But even that's undercut by a drainpipe wrapped in blue tarp ruining the view from one pool, and an "infinity pool" that really isn't.
What made things worse: their website advertises ticket types like "family" tickets without ever clarifying what's actually included, and offers no way to pre-order anything — swimming goggles, floats, a small souvenir. Everything has to be bought on-site. By the time I'd dealt with the queues and the locker fiasco, I had no patience left to queue again just to get my son something to take home. That's the part that still bothers me most.
Given the price and the drive, I left the day frustrated and disappointed rather than relaxed — which is the opposite of what a place like this should deliver.

26 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Place was like a tin of packed sardine's

Place was like a packed sardine, clearly too many people in at once, my child was prevented going on a slide after queing 40 mins, even though he'd been on many times before, getting these snot nose 18yr olds to listen is beyond ridiculous, btw putting a £3 frozen chicago town pizza in the oven and charging £14 is disgusting. Used to go all the time won't be going again, avoid at all costs, save your money, head to the beach. Well done @Flamingo land 👏👏👏

13 août 2026
Avis spontané
Noté 3 sur 5 étoiles

Enjoyed

Had a fantastic day despite lots of end of term schools partys who didn’t know how to Que and pushed in straight to the front after immediately getting off the slide whilst others waited patiently for upto 40mins which was frustrating maybe staff should be monitoring these slides during these busy times but overall it was a fun few hours

14 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and accomadating for my autistic child

Me and my family visited alpamare for the first time on saturday and was takdn aback from how lovely the staff were, my autistic child was going into crisis and they were absolutely brilliant and helped me alot,
I will definately be returning next time we go to scarborough

7 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Alpamare rip off

Alpamare are now charging full-price - today that is £23.00 - for a parent to enter the premises whilst their children are using the pools and slides. It’s a huge uplift in price from previous years and is not made clear to visitors on the website. This is disgusting profiteering from the new owners - Flamingoland - and we will not be coming back.

13 août 2025
Avis spontané

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