I've used Alpha many times in the past and never had to claim so cannot speak for any after-sales service. I've dropped a star as the website isn't totally user friendly and could do with some improv... Voir plus
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The online process was simple and clear. I then had several options of policies to select from and the main features of each policy option were very clearly displayed to make it easy for me to make a... Voir plus
Just back from a wonderful 10 days holiday in Fuerteventura. Enjoyed every moment , safe in the knowledge that Alpha were there if we needed them . Our annual holiday insurance was not needed on this... Voir plus
I always use Alpha travel insurance for my trips, the prices are really competitive, and the wed site is really easy to navigate.
À propos de l'entreprise
À propos de Alpha Travel Insurance
Écrit par l'entreprise
Alpha Travel Insurance has been specifically designed to be simple and straightforward – unusual for an insurance company we appreciate, but let’s face it, life is complicated enough. From our simple to follow website, through to our policy wordings, we’ve gone to great lengths so that everything is clear and easy to understand.
Alpha stands out from the crowd because we have no ‘gimmicky extras’ in our policies, we simply give you the cover that provides you with the protection you need for your trip.
Why choose Alpha?
Écrit par l'entreprise
- FREE cover for over 100 activities
- We are able to provide cover for over 100 adventure and sports based activities. These are automatically included free of charge in your policy, why not try something new and live life to the full!
- Save 15% when you book online
- Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
- Cover starts from under £10
- At Alpha Travel Insurance, we offer a variety of low-cost travel insurance policies to fit your needs and budget. With no upper age limit on single trip policies (depending on your destination and duration of choice), and the ability to tailor your excess to what suits you, we offer you peace of mind at a great price. Easy peasy!
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Coordonnées de contact
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Royaume-Uni
- alphatravelinsurance.co.uk
Alpha Travel Insurance
4,6
Excellent
17 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Peace of mind
Have used alpha before and easy to apply for even with medical condition, have not had to use service and hopefully won't need to but it's nice to have peace of mind
18 février 2025
Very easy to apply,and competitive…
Very easy to apply,and competitive pricing. Really hoping not to have to use, but always better to have just in case.
24 février 2025
A local Kent company
Been with Alpha Travel since 2017 find them very helpful on the phone and very reasonably priced for long or short haul holidays for older people.
17 février 2025
Always excellent rates
I usually try 'comparison sites' first, just to make sure......and ALWAYS come back to Alpha for their excellent travel insurance rates.
24 février 2025
Good cover with plenty of options.
When I first applied for Alpha insurance the process was very easy and fast and I was covered for the full 12 months package as I go abroad several times a year. When the renewal was due I recieved a message well in advance and renewal was easy, no bother. Luckily I have never had to claim anything on my insurance so cannot comment on that aspect, hopefully it works well.
12 février 2025
Easy to use and fill in details
8 février 2025
Great insurance flexibility
Great insurance with the flexibility to cater to your needs.
5 février 2025
Quite easy to do
8 février 2025
Excellent service and competitive…
Excellent service and competitive travel insurance quote which I purchased
6 février 2025
a very competitive price with all the…
a very competitive price with all the right cover for everything highly reccomended
5 février 2025
Good value travel insurance every time…
Good value travel insurance every time we book. I like the fact that they thoroughly screen any stated health conditions in order to keep the premiums lower.
5 février 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Glitches Experienced but Resolved
I was directed by the on-line system to do everything with no choice of any human contact. The medical insurance questionnaire was highly stressful to complete and some options to choose did not offer a ‘non of these’ option.
A glitch was experienced as I could not save my entered address and phone number.
Eventually talked to someone (on call back), and sorted the glitch. Finally whilst being stressed out, I was offered the option of calling for an alternative medical quotation number. By this time, I could not deal with anymore, although the quote was very expensive for a single trip.
I used Alpha last year so expected a preferential premium.
4 février 2025
Réponse de Alpha Travel Insurance
Hi Steve,
Thank you for taking the time to leave us a review and I am sorry to learn of the trouble experienced when completing your quote.
We have sent you an email to discuss this further.
Kind regards,
Claire
Alpha Team
Excellent service straight forward and…
Excellent service straight forward and no problems
4 février 2025
Easy to follow online and also very…
Easy to follow online and also very good call back service 👍
1 février 2025
Easy to obtain insurance online
Easy to obtain insurance online, never had to use the insurance but the process appears to be straight forward.
19 août 2024
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