I always use Alpha travel insurance for my trips, the prices are really competitive, and the wed site is really easy to navigate.
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Lisez les avis des autres
The online process was simple and clear. I then had several options of policies to select from and the main features of each policy option were very clearly displayed to make it easy for me to make a... Voir plus
I've used Alpha many times in the past and never had to claim so cannot speak for any after-sales service. I've dropped a star as the website isn't totally user friendly and could do with some improv... Voir plus
Just back from a wonderful 10 days holiday in Fuerteventura. Enjoyed every moment , safe in the knowledge that Alpha were there if we needed them . Our annual holiday insurance was not needed on this... Voir plus
À propos de l'entreprise
À propos de Alpha Travel Insurance
Écrit par l'entreprise
Alpha Travel Insurance has been specifically designed to be simple and straightforward – unusual for an insurance company we appreciate, but let’s face it, life is complicated enough. From our simple to follow website, through to our policy wordings, we’ve gone to great lengths so that everything is clear and easy to understand.
Alpha stands out from the crowd because we have no ‘gimmicky extras’ in our policies, we simply give you the cover that provides you with the protection you need for your trip.
Why choose Alpha?
Écrit par l'entreprise
- FREE cover for over 100 activities
- We are able to provide cover for over 100 adventure and sports based activities. These are automatically included free of charge in your policy, why not try something new and live life to the full!
- Save 15% when you book online
- Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
- Cover starts from under £10
- At Alpha Travel Insurance, we offer a variety of low-cost travel insurance policies to fit your needs and budget. With no upper age limit on single trip policies (depending on your destination and duration of choice), and the ability to tailor your excess to what suits you, we offer you peace of mind at a great price. Easy peasy!
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Coordonnées de contact
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Royaume-Uni
- alphatravelinsurance.co.uk
Alpha Travel Insurance
4,6
Excellent
17 k avis
Demande des avis aux clients
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Easy to complete online
Easy to complete online. Competitive pricing and clear guidance on appropriate cover to choose.
6 août 2026
The online process was simple and…
The online process was simple and clear. I then had several options of policies to select from and the main features of each policy option were very clearly displayed to make it easy for me to make a decision on which one to select.
29 août 2026
Website is easy to understand and…
Website is easy to understand and negotiate. Sections are clear and it’s good that a number of price options are available. I have bought a number of policies now over the years .
21 août 2026
Used before but website now much easier…
Used before but website now much easier and clearer. Would recommend to friends.
28 août 2026
Very good experience arranging travel…
Very good experience arranging travel insurance. Let down a bit by marketing emails trying to persuade me to purchase their travel insurance even though long after I already had.
21 août 2026
Easy to use and quotes in minutes very…
Easy to use and quotes in minutes very competitive prices always used these would recommend
23 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
issue resolved
The issue has now been resolved; thank you Alpha customer service team
10 août 2026
Avis spontané
Réponse de Alpha Travel Insurance
Hello,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
We have sent you an email to discuss this further.
Kind regards,
Claire
Alpha Team
Not possible to update information with Alpha
Three months ago I bought an annual insurance cover from Alpha. That was easy. Since then I have received an email from them advising me to update my medical information if I have new diagnosis. Today I attempted to do this online, and by several phone calls, but it was simply impossible. I also wanted to extend my cover to Canada as I will soon be going there (unexpectedly, for a funeral) and this was also not possible. After an hour I gave up, and bought a separate insurance for the 4 days I will be away - from another insurer. I dread to think how difficult it may be to make a claim!
3 août 2026
Avis spontané
Réponse de Alpha Travel Insurance
Hi Sarah,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
So we can look into this further for you, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB, post code and any relevant policy numbers.
Kind regards,
Claire
Alpha Team
I've been with Alpha travel for a few…
I've been with Alpha travel for a few years now .Always renew because I find them very easy to talk to if I have any queries. Everything is quite straightforward and their prices are very reasonable.
2 août 2026
Reasonable price for Good cove
24 juillet 2026
Have used this company many times and…
Have used this company many times and find it so easy to navigate.
26 juillet 2026
I Had no Insurance although I had payed…
I Had no Insurance because although I had payed the premium subsequent questions asked by e-mail meant that I needed to pay an additional premium. Alpha left this so late I was in danger of missing my flight. Although I agreed to do this Alpha were incapable of taking the additional sum (Only £2 over the phone) and informed me after I was on my trip that I had no Medical insurance.
20 juillet 2026
Réponse de Alpha Travel Insurance
Hi Chris,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
We have sent you an email to discuss this further.
Kind regards,
Claire
Alpha Team
It was very easy to complete the…
It was very easy to complete the application form online. The price was good.
Of course, the proof of the pudding etc. We only know how good a company is if there is a claim on foot of the policy. I hope I never need to find out...
18 juillet 2026
Not the best website
The website was hard to negotiate. I had a 20% discount to use but could not get to a point wheed I could use it so gave up.
23 juillet 2026
Réponse de Alpha Travel Insurance
Hello,
Thank you for taking the time to leave us a review and I am sorry to learn you could not apply the discount code.
We have sent you an email to assist further.
Kind regards,
Claire
Alpha Team
Good price
Easy to navigate website. Reasonable price and nice customer loyalty discount.
23 juillet 2026
Used Alpha for years
Used Alpha for years. Have not looked at any other insurance providers as I am very satisfied. The website is easy to navigate. Highly recommend!
21 juillet 2026
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