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Altus Group Avis 

620
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We’ve had a really positive experience with Altus Group. They are extremely professional, knowledgeable and clearly very experienced. The team are responsive, helpful and easy to deal with, and... Voir plus

Noté 5 sur 5 étoiles

Mike was very professional, guided me through the setup process and helped us in every step. Would recommend 100%

Noté 1 sur 5 étoiles

I cancelled this company's services 11 months ago! Despite numerous requests to stop sending invoices, they continue to bombard me with bills during last 2 month (almost 7 months from cancelling... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We used the Altus Group to challenge our rates valuation. They were able to successfully reduced our rates bill, backdated to 2017, much to our delight. Throughout they were professional and our acc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises
  2. aussi dans
  3. Entreprise de logiciels

À propos de Altus Group

Écrit par l'entreprise

Altus Group is a leading provider of asset and fund intelligence for commercial real estate, trusted by the world's largest investors, developers, lenders, and advisors to make high-stakes decisions with confidence.

Headquartered in Toronto, Canada, Altus has spent more than two decades at the centre of commercial real estate intelligence. What began as a consulting-focused business has evolved into a global technology and data platform, with approximately 1,900 employees operating across North America, EMEA, and Asia Pacific.

At the heart of Altus's offering is ARGUS, the industry's go-to software for asset valuation and performance analytics. The ARGUS suite includes products for enterprise-level valuations, fund management, development feasibility, and portfolio reporting - tools used as standard by CRE professionals across the globe. Alongside ARGUS, Altus offers Reonomy, Altus Data Studio, and Forbury, to name a few.

Altus delivers intelligence as a service, combining technology, advanced analytics, and expert advisory to help clients manage risk and improve performance returns throughout the full asset and fund lifecycle. Whether it's valuation modelling, portfolio appraisal, cost management, or investment analytics, Altus brings together the data, software, and expertise that CRE teams rely on.

The company is publicly listed on the Toronto Stock Exchange (TSX: AIF) and serves a global client base that includes some of the most prominent names in commercial real estate.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

620 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(620)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Rates

They are going to help us save money

30 novembre 2023
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Réponse de Altus Group

Hello Takaaki, Thank you for leaving us this review. We're grateful for your feedback.
Jacqueline

Noté 5 sur 5 étoiles

Great Team

Great Team, Altus are very quick and professional to help with any queries that are sent their way. Special mention to Amy and Kyle for making the process so seamless!

5 décembre 2023
Avis spontané
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Réponse de Altus Group

Thank you for your feedback Theo. It's great to hear that you've had such a possitive experience.
Jacqueline

Noté 5 sur 5 étoiles

Prompt efficient service from Louchelle…

Prompt efficient service from Louchelle Coertzen

Many thanks

5 décembre 2023
Avis spontané
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Réponse de Altus Group

Hello David, Thank you for your feedback. I'll be sure to pass the message onto Louchelle.
Jacqueline

Noté 5 sur 5 étoiles

Altus Group - Business Rates

Altus Group has proven to be an invaluable resource, offering exceptional support and expertise in guiding us through business rates considerations. Christopher Dillon's proactive approach has greatly contributed to our positive experience.

4 décembre 2023
Avis spontané
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Réponse de Altus Group

What a great review! Thank you Matteo. Its wonderful to hear that you have found us to be an invaluable resourse and have had such a possitive experience.
Jacqueline

Noté 5 sur 5 étoiles

Excellent levels of rates savings…

Excellent levels of rates savings across our portfolio, and great efficiency in dealing with queries. Altus are always happy to help and provide a high standard of service. Must mention Jake Newton on our account who is brilliant to deal with.

1 décembre 2023
Avis spontané
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Réponse de Altus Group

Hello Ash, What great feedback.
Thank you for leaving us a five star review, and the special mention for Jake Newton. He'll be chuffed that you find him brilliant to deal with.
Knowing that not only have we made your company a saving, but we have also provided a high standard of service is music to our ears.
Thank you
Jacqueline

Noté 5 sur 5 étoiles

Altus Update

Very pleased with the service received from Christopher Dillon, patient and courteous, Thanks

1 décembre 2023
Avis spontané
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Réponse de Altus Group

Thank you for this five star review. I'm glad you found Christopher patient and courteous. We're grateful for your feedback.
Jacqueline

Noté 5 sur 5 étoiles

Dealt with Nathan Jackson from Altus…

Dealt with Nathan Jackson from Altus regarding the tenure collection - very efficient process and handled very professionally by Nathan.

30 novembre 2023
Avis spontané
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Réponse de Altus Group

Hello Mr Ireland, Thank you for sharing your feedback and reviewing the service as five stars. We're pleased that you've found the service provided by Nathan to be efficient and professional.
Jacqueline

Noté 5 sur 5 étoiles

Great first impressions

Justin Booth patiently followed up my desire to start to work together in spite of my personal workload challenge of putting time aside

29 novembre 2023
Avis spontané
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Réponse de Altus Group

Hello Steve, thank you for your review. Justin will be pleased to know that he has added to this great first impression of Altus Group.
Jacqueline

Noté 5 sur 5 étoiles

Always great and efficent to deal with

Always great and efficent to deal with, help us save some much needed money! Christopher Dillon was great to deal with.

28 novembre 2023
Avis spontané
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Réponse de Altus Group

Thank you for this 5 star review Denis. Its brilliant that we aere able to generate a saving for you and Christopher will be chuffed to know that he was great to deal with.
Jacqueline

Noté 5 sur 5 étoiles

Altus Group - Staff

We have always been impressed by the performance of the staff at Altus Group and Christopher Dillon's is no exception. His approach is always polite and professional.

28 novembre 2023
Avis spontané
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Réponse de Altus Group

Hi Gary, thank you for your feedback of the service provided by Christopher. I'll be sure to pass it on.
Gavin

Noté 5 sur 5 étoiles

Used for a number of years and keep…

Used for a number of years and keep staying with them

22 novembre 2023
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Réponse de Altus Group

Thank you for this review Milan. We appreciate your feedback. Its wonderful to hear that you have been a client of ours for a number of years and will continue to use our services.
Thank you
Jacqueline

Noté 1 sur 5 étoiles

Shocking delay

It’s taken Altus 8 months to make contact after the increase came into effect

27 novembre 2023
Avis spontané
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Réponse de Altus Group

Hello David,

Thank you for taking the time to share your feedback with us. We sincerely apologise that your experience with our service has fallen short of your expectations, leading to a 1-star review. Your input is invaluable to us as it highlights areas for improvement.

Your concerns are being addressed by our dedicated account manager, Siobhan, and an inspection has been scheduled to resolve the issues promptly.

We value your business and are committed to ensuring your satisfaction. If you have any additional concerns or would like further assistance, please contact Siobhan or clientfeedbackuk@altusgroup.com

Thank you,
Gavin

Noté 5 sur 5 étoiles

Good communication and service

Good communication and service
thanks Louchelle Coertzen

24 novembre 2023
Avis spontané
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Réponse de Altus Group

Thank you for your review Nigel. We are really grateful for such fabulous feedback.
Gavin

Noté 5 sur 5 étoiles

Altus Group Helpful

Justin was polite, clear and responsive.

23 novembre 2023
Avis spontané
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Réponse de Altus Group

Thank you for your 5 star review Barry. This is excellent feedback, I'll be sure to pass it on to Justin.
Gavin

Noté 5 sur 5 étoiles

Professional

Very straightforward, efficient, and professional

23 novembre 2023
Avis spontané
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Réponse de Altus Group

Hello Brian, thank you for this feedback. I'm glad you found our experience so straightforward!
Gavin

Noté 5 sur 5 étoiles

Good experience

20 novembre 2023
Avis spontané
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Réponse de Altus Group

Hi Pranav, Thanks for your 5-star review! We sincerely appreciate your feedback.
Gavin

Noté 5 sur 5 étoiles

Easy to deal with

16 novembre 2023
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Réponse de Altus Group

Hi Tim, Its great to hear that Altus Group has been easy to deal with.
Thank you
Jacqueline

Noté 5 sur 5 étoiles

Easy communication

Easy communication - Louchelle

20 novembre 2023
Avis spontané
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Réponse de Altus Group

Hello Richard, thank you for this feedback. I'm glad communicating with Louchelle was easy.
Jacqueline

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