American Veterans Aid Avis 

This service worked like a dream. We were assigned personal agents that guided us through the application progress and followed our progress until the end. Communication was extremely timely which helped expedite the process. My Mom received full eligible benefits. Gathering evidence and completing the paperwork took about two to three weeks. The VA review process took about two and a half months, followed by a direct deposit for three months of retroactive benefits. Start this process ASAP so you don't lose benefits.

We hired them in August 2023 and they didn’t submit our letter of intent to file for benefits with the VA until December 31,2023. My mom was approved a few months later in 2024 but we only received back pay from December 31, 2023. We lost 6 months of benefits because of this and now we haven’t been able to get a hold of our case manager ever since. She never answers the phone and her mailbox has been full for months. There is nobody else to speak to from the company as their phones are only answered by a recording. We lost over $8500 in benefits that my mom has a right to because of their mistake and now they won’t even answer the phone. I’ve been trying to resolve this for almost a year. Yes we did get approved for benefits so that part of their business gets 1 star.

Very helpful in being prepared to navigate the VA for assistance. It’s a complex application and they made sure all boxes were checked before submitted.

Absolutely worth the initial costs

Every step of the way, everyone at American Veterans Aid were extremely helpful and patient. They were kind and encouraging through the whole process. I don't know how anyone could go through the application process without their help.

Fairly smooth process. Very helpful and patient with all the paperwork I had to find for my dad.

I would give American Veterans Aid 10 stars if able. Thanks to their expertise, we navigated a sometimes difficult Aid and Assistance application with ease. EVERY employee that helped us with the application was well equipped, a true professional and at our beckoned call. We couldn't have done this in the record time that we did without them.

The team from American Veterans Aid walked us through the application process and helped us get everything just right. Thanks to their assistance, my father was approved for the total amount possible from the VA.

A great experience with a highly professional company. They got my mom the Aid & Attendance Benefit in just 5 months. Money well spent to simplify and accelerate the VA benefit process.

Everyone that I was in contact with were very pleasant and helpful. They kept me informed and made sure that I knew who to contact if they were not able to help me. The money it cost my mom was well worth spending because it would have been very difficult for me to do it on my own and very time consuming.

I feel extremely fortunate to have found the AVA to help with the entire VA assistance application process for my father. I was nervous about even starting this process, but from the very beginning to the very end, the staff was there for me. I had full confidence in their work! Without their work, guidance, and support, our VA application would not have been approved. I cannot say enough positives about the AVA and their staff. THANK YOU!!

Experience was excellent. Handbook easy to understand, Personal counselor was courteous, professional, knowledgeable and helpful. Appreciated the review of all the staff that ensured my application to the Veterans was correct.

You were easy to work with and everyone appeared to know their jobs.

My expectations were very low going into the process. Once I made the commitment to proceed with AVA's assistance, my expectations were exceeded every step of the way. The process that AVA has in place is most helpful. If you follow the process and provide the input as requested, I assure you that you will be successful in obtaining coverage for your veteran or your veteran's family. I started receiving compensation three months after my application was accepted by VA. I highly encourage you to invest in AVA!

Directives and guidance given. Timeliness and thoroughness.

The application process was well organized and very detail. It went smoothly as I had all the necessary documents in place already. My case manager was very helpful. The packet that was given to me had everything laid out and what to expect in each phases. It would have been lengthy process if I was to do it myself. I'm glad AVA was here to guide me through this for my mother.

It was a process to obtain the information needed to get assistance, but there was always someone to help and guide you during this process.

The process does take time but American Veterans Aid was able to get the Aid and Attendance benefit for my mother. It’s great to have the additional income considering the cost of her care is so high.

I was told by another aid company that I did not qualify to receive the benefits because my husband had passed away. When I contact the American Veterans Aid, they assured me that I did qualify and were very helpful with all the forms I need to apply. I was also very pleased that the American Veterans Aid was honest with me and their fee was half of what the other company would have charge me.

Kathy very effectively enouraged us through entire process.

The staff was extremely helpful and knowledgeable. Rapid immediate response from our inquiries.