American Veterans Aid Avis 

This VA benefit has allowed my 92 year old mother to pay my brother for taking care of her 24/7 365. He has taken care of her for years and until now has been a thankless job. He feeds her a diabetic diet, administers her insulin, checks her sugar and blood pressure, makes sure she gets her meds and takes her to all of her appointments. We are so grateful for him and now he can actually get compensated for all his hard work.

We never would have been able to complete everything without your help and guidance.

Start to finish we felt supported! Each individual that we worked with at American Veterans Aid exhibited proffessionalism and a genuine care for our case. We had a bit of a hiccup but a representative cleared it up and resubmitted our claim again. We recieved the great news of monthly support in only 6 months.
Thank you!

American Veterans Aid helped me with the process of obtaining veterans aid for my mother in law. Without their expertise and knowledge, I would not have been able to navigate the system to handle the process myself.

This company walked me through all of the steps needed to get Veterans Aid.

Thorough, responsive and knowledgable. They helped us determine if my mom was eligible for benefits and guided us through every step. Once we submitted our application, mom’s approval came within a few months. She now can access the care and support she needs. The team at AVA were great!

The folks at American Veterans Aid are experts in guiding you through the process of applying for VA financial aide for spouses of veterans. The extra financial support is allowing my mom to live safely with the care she needed. I can’t imagine trying to navigate the process without their help.

It was a long process gathering all the necessary papers etc. once submitted it went smoothly

Excellent customer service, very professional and knowledgeable about the process. Kept us updated on a regular basis.

The bottom line is that our application for VA Aid & Attendance was approved. I did appreciate having a very clear list of deliverables that I needed to provide for the application process. Beyond that, though, I was unhappy with the support I received whenever I had a question. My contact person was not responsive and when I did get a response, she did not directly address the question I was asking. I also would receive repeated calls from various other people to check to see if I had sent in certain forms … but the right hand did not seem to know what the left hand was doing.
My biggest problem was the fact that all the information for the application was provided in plenty of time for them to send the application in by the end of the month and I called and emailed to make sure they knew that everything had been provided. Even so, the application wasn’t sent in until the first day of the next month. This meant that, once we were approved, I did not receive any funds for the month prior to when they filed. THEN when I called about that, my contact was hard to reach and had no reason for the delay. Did not apologize, and really had no excuse. I escalated to the president of the organization and was simply told that she would “talk with” my contact person. That was the last I heard.
I did not know my application was approved until the money showed up in my account 5 months later.

Communication was great. They provided a well organized approach to submitting documents to the VA so that my application for benefits did not have any questions or delays by the VA. My application was approved by the VA in the time estimated by AVA. I would have had great difficulty submitting my application for benefits if I had tried to do it on my own. My main complaint with AVA is that my cost to use their service was not clearly disclosed at the start of the process, which would have allowed me to determine whether or not to use their service. I was only vaguely provided an estimate. A clear written disclosure of terms and conditions provided before asking me to sign up would have been preferred. However, their services were worth avoiding the complexity of dealing directly with the VA and probably incurring significant delay in getting approval of the Aid and Attendance Pension for my wife, who is bed-ridden with Alzheimer's. The pension significantly aids in paying the cost of her care.

The AVA guidebook was informative and very helpful for the application process. Everyone I dealt with (on behalf of our 90 yr old Mom) via phone or email was professional, understanding, and very responsive. I was impressed with the turnaround time with every document I sent in via email, and it was confirmed as received as received with a return email. We had requested expedited processing due to age and declining health; and it was honored. Thank you!

American Veterans Aid took the reins, coached and assisted me through the application process, and my mother was awarded aid within 5 months. This was money well spent. I am not sure if I could have gone through the rigorous application process alone.

American Veterans Aid made the complex simple. They walked us through the application process, double checked that everything was filled out correctly and helped us provide the requested follow up materials on time. Without their help I do not think we could have completed the process. I find paperwork frustrating and without their help I don't think I could have completed what was required correctly. Great communication with us throughout the entire process.

To navigate through the complex forms, documents and at times hard to understand instructions the VA requires to try and get compensation for a loved one. It's great to see a company like American Verteans Aid guide us through the process with relative ease. Well worth the cost and the service was great. Would highly recommend.

Experience was splendid. They are trustworthy ... do what they say they will do and when. Also, they do not drag their feet. They get things done in a timely manner. I have never dealt with such a company as this. Integrity plus are two words to describe them.

My family and I are thrilled with American Veterans Aid. The service they provided was invaluable, the process was easy to follow and understand and the representatives we worked with were attentive and caring. The work we personally had to do in collecting the data to supply to American Veterans Aid was challenging and took some time, but once all the information was gathered, we were walked through the process easily. Our mom received her benefits in approximately 4 months and we could not be happier.