Amore Avis 

483
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Bed was amazing until it broke. TRIED to contact them responded after months and said they would send someone to fix it. Sent them my address ten times and my phone number. No one has yet to co... Voir plus

Noté 5 sur 5 étoiles

An excellent range of beds I must say. We bought two- the Harold wide headboard bed with a 90 inch high headboard extended panels and gas lift. The Buckingham Mirror bed with a 90 inch headboard and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

By far one of the BEST bed buying experiences we have ever had! We initially were looking at our local high street stores until we stumbled upon this website. The design the look everything about th... Voir plus

Noté 5 sur 5 étoiles

All parts arrived well protected so there was no damage during transit. Bed seems well made with no flaws in the upholstery. I advise selecting the panel base option over the wooden slats, as assembly... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de lits
  4. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Here at Amore, We know a thing or two about furniture. That's because we've been making high quality, comfy and stylish items for over 15 years, right here in the UK. Providing you with the biggest range of beds and sofas in UK


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3,3

Moyen

TrustScore 3.5 sur 5

483 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,3

Tous les avis

(483)

38 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic bed. Great service!

We love our new Super King ottoman bed. The bed is great quality, we love the fabric and the storage underneath is fantastic. I loved that you could order fabric swatches beforehand to help us to decide exactly what colour we wanted before making the purchase. The bed didn’t take too long to be delivered given we ordered a customised bed frame. Would definitely recommend!!

7 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I would give this company 10 stars if I…

I would give this company 10 stars if I could. The service has been absolutely phenomenal from the start. Our samples were sent out quickly which helped us greatly in deciding which colour and fabric to go for. Once order was confirmed we were contacted by their sales team to make sure everything was correct with our order and the headboard would fit our property as we did order a massive 90" inch height super king size lol.

We decided to go with the split option just in case it would fit and so glad we did! On the day of delivery I was able to track my order which was amazing as I didn't have to wait in all day long. Not to mention the bed was delivered within 8 days! The delivery chaps were very polite they even took their shoes off when they entered the house.

The bed is very well made and excellent value. Would certainly buy from Amore again and recommend to friends and family.

1 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Happy with my purchase

Happy with my purchase. Loved my new bed. Excellent quality bed and great customer service. Made exactly like how i wanted it to be. Olivia gave the best customer service. Helped me to choose correct bed colour and the delivery was very quick and efficient. Would highly recommend friends and family.

31 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

First class service from Amore

We had a great service using Amore to purchase our 2 beds. Olivia was great answering all our queries. We ordered sample fabrics to help us pick which arrived quickly and our beds also arrived in under 2 weeks. Would highly recommend

26 octobre 2023
Avis spontané
Noté 2 sur 5 étoiles

Colour not Navy so an expensive mistake

We ordered a 3ft x 3ft Ottoman coffee table. The service was lovely and very friendly although the courier driver didn’t knock and said we were not home when we were.
But I needed to return it for two reasons one the French Navy is not navy as all but a royal blue and the feet were scratched as they were loose in the package. I appreciate I should of got a sample. The 30% restock fee to put it back in warehouse plus the courier fee has become a massive waste of money.

2 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent beds, excellent service

Very cautious of buying the bed before seeing them in person, but really glad we did as they looked just like the images and all beds are of excellent quality.
They also offer great customisation services like adding plugs to the headboard which turned out fantastic.
The installation, delivery and delivery time was excellent too!
The customer service is also fantastic and very responsive!

28 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Highly do not recommend

Highly do not recommend. Delivered my bed completely unexpected a month before the due date, bearing in mind this was after going back and forth with their customer service advisor ensuring the delivery wouldn't come before a set date due to housing reasons. Not only was the bed delivered on the complete wrong date, but also delivered to an incorrect post code that was an hour away from the selected address. I tried calling customer service several times but got no answer, I then emailed them, in which I experienced the worst customer service I have come across. They have refused to collect the bed from the incorrect address and re deliver it to the correct address, and on top of that are refusing to refund my delivery charge. I have asked on more than one occasion for the manager to contact me but am still yet to hear from them. Please be careful when shopping with them, and expect poor customer service.

17 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Awful service, poor quality beds

Our ottoman bed started to sink after 18 months. Turns out it was the poorly made brackets, but the bed was now out of the 12 month warranty. Bed Creed made us pay £160 for new brackets for a bed that wasn't even that old. I'm now having a song and dance about getting them delivered and fitted after paying for the brackets two weeks ago. Just really poor service.

16 octobre 2023
Noté 5 sur 5 étoiles

Great ottoman but read other reviews before spending big!

I bought a custom ottoman with them which arrived within a week. I am interested in getting a headboard with cutouts but I have read of similar customers not receiving the right order and not being able to get their money back - this has concerned me and not sure I would invest that much money with them until their return/refund policy is more clear.

23 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Love our new bed and matching ottoman

Love our new bed and matching ottoman. We were able to order a much larger headboard than standard sizes, which fits our large bedroom well. We made the bed ourselves, which took around an hour. Great quality and love the colour. Exactly what we wanted!
The bed and ottoman were delivered on the exact date that was provided upon ordering and our delivery drivers were great. Even after a long day on the road, and being their final delivery at 8pm they were friendly and accommodating. Thank you so much!

9 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Absolutely recommend this company

Absolutely recommend this company. Buying a bed was so easy and it came within the stated time frame. The quality is definitely the best we've ever had so super happy on that too.

5 octobre 2023
Noté 5 sur 5 étoiles

Ordered from this company and the order…

Ordered from this company and the order process was smooth and communication was great from the employees. They were prompt in their replies and answered all my questions effectively. Order arrived and looked beautiful. Just what I wanted. Would recommend to anyone wanting a new bed

3 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Despite initial delivery issues Amore…

Despite initial delivery issues Amore were able to rectify our order and have our mattress delivered inside the requested time.Quality of mattress is excellent.Firmer feel wanted as am a back sufferer.So far hasn't disappointed.Very supportive,fabric is lovely and sits quite high on framework of bed so also good to sit on
Would recommend for quality and price and staff very responsive if any concerns or problems

14 septembre 2023
Avis spontané
Logo de Amore

Réponse de Amore

Hi Mrs Smith,

Thank you for leaving us a 5star review! We are happy to hear we was able to recitfy any issues very quickly for you! and are glad to hear love your new mattress from us!

Take Care.
Leah

Noté 5 sur 5 étoiles

Love my new bed from this company

Love my new bed from this company.
The bed looks like a hotel bed and the mattress is very comfortable. The guys had the bed assembled in no time at all and were very professional.
I would defo recommend

25 août 2023
Avis spontané
Logo de Amore

Réponse de Amore

Hi Lisa, thank you for your wonderful review.

I am so pleased to hear you feel your bed is so luxury, this is exactly what we aim for!

I will let the couriers know your feedback, they will greatly apreciate this.

Best Regards
Leah :)

Noté 5 sur 5 étoiles

Very comfortable and stylish bed

Very comfortable and stylish bed with clear communication from the team. Plenty of options to choose from.

6 septembre 2023
Avis spontané
Logo de Amore

Réponse de Amore

Hi Gav and Raveena, thank you so much for your wonderful review.

I am so pleased to hear how happy you are with both the product recived and our customer seefice team.

Thank you for choosing us!

Kind Regards
Leah :)

Noté 1 sur 5 étoiles

Luxury is the last word I'd use to…

Luxury is the last word I'd use to describe these beds. The customer services is unprofessional and God forbid something is wrong with your order, it will take Amore weeks/months to resolve the issue. The stiching on the upholstery of the bed we ordered was far from luxurious unless wonky stiching is the look you're going for. I wouldn't recommend Amore to anyone.

5 septembre 2023
Logo de Amore

Réponse de Amore

Hi there,


Unfortunately this reviewer has not bought or had any kind of experience from Amore. If you have - please email onto “ info@amore.co.uk “ with your name and order reference number so we can look into this for you.

As all our beds are “ Hand Upholstered “ not “ stiched “
And we proudly stand behind them, if you are an actual customer please reach out to us on the above given email address as we believe your products have been bought from elsewhere.


Kind Regards
Joshua
Customer Complains Manager

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