Amore Avis 

483
•
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Bed was amazing until it broke. TRIED to contact them responded after months and said they would send someone to fix it. Sent them my address ten times and my phone number. No one has yet to co... Voir plus

Noté 5 sur 5 étoiles

An excellent range of beds I must say. We bought two- the Harold wide headboard bed with a 90 inch high headboard extended panels and gas lift. The Buckingham Mirror bed with a 90 inch headboard and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

By far one of the BEST bed buying experiences we have ever had! We initially were looking at our local high street stores until we stumbled upon this website. The design the look everything about th... Voir plus

Noté 5 sur 5 étoiles

All parts arrived well protected so there was no damage during transit. Bed seems well made with no flaws in the upholstery. I advise selecting the panel base option over the wooden slats, as assembly... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de lits
  4. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Here at Amore, We know a thing or two about furniture. That's because we've been making high quality, comfy and stylish items for over 15 years, right here in the UK. Providing you with the biggest range of beds and sofas in UK


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3,3

Moyen

TrustScore 3.5 sur 5

483 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,3

Tous les avis

(483)

37 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful quality Ottoman!

Just purchased a beautiful ottoman from Amore and couldn’t be happier with the service and quality! Very competitive pricing too. Would definitely recommend and will use again. A+++++++++

9 avril 2025
Avis spontané
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Réponse de Amore

Wow, thank you so much for the glowing review! We’re so happy to hear you’re loving your new ottoman and that the service and quality exceeded your expectations. It’s great to know you found our pricing competitive too!

We truly appreciate your recommendation and can’t wait to have you back again in the future. Thanks for the A+++++++++!

Kind Regards,
Fay

Noté 5 sur 5 étoiles

Beautiful bed

Beautiful bed very pleased with it. Gorgeous headboard

24 janvier 2025
Avis spontané
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Réponse de Amore

Thank you so much for your kind words! We’re so glad to hear that you’re happy with your new bed and that the headboard has caught your eye. It’s always great to know our customers are enjoying their purchases. If you need anything else, feel free to reach out! 😊
Kind Regards,
Fay

Noté 5 sur 5 étoiles

Leland Wide Headboard Upholstered Line Panel Bed Plush Midnight black velvet

Excellent communication from order to delivery. Packaged with care, delivered with courtesy and easy to assemble. Superb quality product. I would not hesitate to recommend Amore to anyone for a quick, customised high quality product.

20 janvier 2025
Avis spontané
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Réponse de Amore

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a smooth experience from start to finish, and that the quality of both our product and service stood out to you. It’s fantastic to know that everything arrived safely and was easy to assemble. Your recommendation means the world to us, and we’re so happy you’re pleased with your purchase!
Kind Regards,
Fay

Noté 1 sur 5 étoiles

Really confused

Really confused!
I've read the reviews on this company and they seem really great, however I've tried to contact them via enquiry on their website, phone call and email with no response ???
Has anyone else had this issue, are the reviews on here correct ?

14 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Customer service and repairs

I have been waiting for my ottoman bed to be fixed which I paid for to be assembled by their team. Within a year the bed gas lever is not working. I have been chasing the customer service team to get this fixed as I cannot personally fix this myself and paid for the job to be done. I have contact them numerous times without a response and seems no one is able to pick up the phone to get any information either. I paid for this service so that the bed was correctly put together and it is now not working. This was not a cheap bed and is currently very dangerous and heavy to use. I am still waiting so please be aware the aftercare with this company as the moment is non existent and seems they just want to sell the beds.

13 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered a Tiffany basketball from…

I ordered a Tiffany basketball from this company The LuxeLife London over a month ago and have not heard anything or no way to contact this company. Why is there no way to contact.

26 novembre 2024
Avis spontané
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Réponse de Amore

Hi there,

We believe you have left your review on the wrong website.
We are a furniture company and do not sell basketballs ?

Could you please revise and post it on the correct website.

Kind Regards,
Stacey

Noté 5 sur 5 étoiles

Beautiful bed

Beautiful bed. The free samples available to order from the site are very helpful in choosing the right shade and material to match the room. Everything was well packed in delivery, making sure nothing gets dirty. The headboard came in two pieces which made it easy to take up the staircase as this was my worry. The assembly instructions need to be made easier to interpret and more detailed as I found that quite tricky. Overall happy with everything else.

1 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not luxurious! Beware!

What was advertised and what I received could not have been more different.

Despite sending pictures that clearly showed the glaring discrepancies, customer service decided to dispute reality and generously offered me a whopping 5% discount… if I kept the item.

When I asked about returning the item, I was warned it could take up to three weeks.

Amore’s products look luxurious in their ads, but this is not what was received. Instead, the item arrived with shoddy workmanship, torn fabric, and packaging so flimsy.

The customer service. Not only was it appalling…. but they also decided to refer me to their legal department for “withholding goods” as I tried to schedule a convenient collection date.

Would not recommend - stay clear and read the negative reviews below, they are consistent.

18 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Comfortable Bed, Perfect for a Great Night’s Sleep!

I recently purchased the Merry Wide Headboard Panelled Stripe Bed, and I couldn’t be more pleased with my decision! From the moment I unboxed it, I could tell it was a high-quality product. The assembly was straightforward, and everything came well-packaged and protected.

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Choice!

We love the Godiva Wide Headboard Divan Ottoman Platform Top Under Storage Bed. Ayzlan accommodated our bespoke size and happily changed the colour when we asked. It looks great and is very sturdy. Should last for years. Would definitely recommend Ayzlan.

12 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

We have done online shopping before and…

We have done online shopping before and can honestly say this has been one of the best shopping experiences we have had in a while.
We had been searching for a nice bed for a while and Ayzlan immediately caught our eye with its beautiful designs and customisation options. We requested some fabric swatches which arrived within 2 days and made it so much easier for us to make a decision colour wise.
We eventually settled for the stone plush colour and went for the Bentley bed which I must say looked gorgeous in that particular colour.
Delivery was a breeze too and nothing was too much trouble. I would definitely be using this company in the future.

7 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful bed, great service - very happy!!

Website was really easy to navigate and create your own design of bed, lots of different options and also free samples to help decide on the fabric. Once the order was placed, the customer service was fantastic and the wait time was very short. I paid for assembly and the team delivered efficiently and assembled so quickly. I am so so happy with my beautiful bed and had great nights sleep since! If i need another bed i would order again! Thank you!

11 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Our bed is a bespoke size

Our bedhead is a bespoke size, 12ft wide, 85in high. My enquiry was answered quickly and all details checked, even asking about access (which we didn't think about). If they hadn't, we would have had an issue. They had a solution and the fitters were a delight to have around. The bed, bedhead and mattress was heavy and tricky to get into place, they did a great job. I love the quality of the fabric, and the matress is one of the best we've ever had.
My bedroom has become everyone's favourite designed room. The bed makes it!

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing product!

Just received our lovely winged bed from Creed. The quality and colour were above our expectations! They delivered on time and assembled our bed seamlessly. Thank you Bed Creed!

16 novembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Ordered a bed with wide and high…

Ordered a bed with wide and high headboard. Nice bed.
However delivery was a joke, they wanted to deliver it after 12 at midnight (what kind of company even does this and it’s not even legal to do so). I complained and refused this absurd delivery time. So my order was delayed.
The bed has no center support in the frame like all beds have, it also has no support for the huge headboard to hold it against the wall which should be thought of.
I contacted the company about this and nothing, once you paid your on your own is the experience I got.

26 septembre 2024
Avis spontané
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Réponse de Amore

Dear Riyan,

Thank you for sharing your feedback with us.

We sincerely apologize for any inconvenience caused by the delivery company’s attempt to deliver later than originally arranged, due to unforeseen circumstances during transit on the day of delivery. We made every effort to accommodate this by rescheduling the delivery for the very next day at a time that was convenient for you. Additionally, as a gesture of goodwill for the slight delay, we offered free assembly at the time of delivery, though we understand that you chose not to take up this offer.

Regarding the bed, I can confirm that it includes a central support running the length of the frame, upon which the base sits. The headboard is designed as a floor-standing unit, intended to be supported by the side rails, and is not intended to be mounted on the wall.

We are also pleased to have addressed all your queries via email and phone, and we hope these communications helped make your experience as smooth as possible.

We are delighted that you are satisfied with the quality of the bed and sincerely hope that it brings you comfort and enjoyment for many years to come.

Kind regards,
Stacey

Noté 1 sur 5 étoiles

Awful customer service!

Awful customer service! We have purchased a super king size bed and waited more than a month to get it delivered. When the delivery arrived the guys brought all parts in however the headboard was too big and could not pass the staircase, they took it back to split to 2 halves but left the frame in my bedroom packed. I was sure the headboard will arrive in couple of days. Now, I am another month with no bed, packed frame in my bedroom and without headboard. I spoke to Sara ( who was very arrogant) from customer service and she said that the delivery will take time and we need to pay extra cost to have the board split. Also she hadn’t even try to help to speed up a delivery! To cancel the order I will need to pay a collection fee of the parts they left on purpose in my house, to pay additional fee for the effort they have done to build the bed. Absolutely worst place to buy furniture, never again! Now I will need to wait another week to get the headboard delivered, will hate this bed but unfortunately forced to keep it as I will not pay hundreds of pounds to return it! Very dissatisfied customer of Ayzlan! Update: the “fixed” headboard arrived (instead of given 4-7pm window, at 7:30 pm in absolute darkness) split in 4 parts( instead of promised 2 halves), two side parts were too big to squeeze, so the fitters only fit 2 parts to put together the main frame, the top part remain very only as it was much bigger and heavier then the bottom part. The fitters said they work from 6am and they only external subcontractors and are not responsible for wrong parts, they just put together the frame and left head side boards aside. We paid to private fitter to come and do the job so we can sleep safely on this bed without a top headboard falling on us.

24 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

I DON'T RECOMMEND THIS COMPANY

I DON'T RECOMMEND THIS COMPANY! my bed arrived with missing parts(the base for the matress), they said that they will deliver the missing parts on next working day and it only came 3 weeks later! i couldn't use the bed, i had to storage it which was not easy cause was a big otoman bad ,i ve asked them to come and have it back cause i want a refund, I paid mare than £1000 for it, they totally refused! they barely answered to my e-mails! Later, when i had enough of waiting i ve asked them to pay for the missing parts cause i wanted to buy it from somewhere else, they also refused! Ayzlan, i really hope you won't reply with something else, cause i have all e-mails to proove it!

28 septembre 2024
Avis spontané
Logo de Amore

Réponse de Amore

Hi Oana,

Hope you are well. I am sorry to hear you did not have a great experience with us. I just checked our entire correspondence with yourself and can see we did indeed miss a part out upon initial delivery. Which technically was the courier's fault as they had forgotten to load it onto their van at their depot.

We then contacted the couriers and arranged a priority re-delivery to have this issue resolved for you as soon as possible and can see also kept you updated the entire time.

Unfortunately the part of

-- " asking to pay for the missing parts so you could buy them from elsewhere " --

is not true as all parts of our beds are bespoke made and best compatible with our own manufacturing procedures.

Instead you did ask for a 50% compensation for the issue which of course was not a feasible / viable option as you yourself would understand as it wasn't our fault to begin with yet still we did everything we could to facilitate the redelivery and to resolve your issue asap. We did offer you a compensation as a gesture of goodwill which you declined.

We hope everything is fine now and there are no such issues.

Kind Regards,
Megan

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