AMS SURVEYS | Chartered Surveyors Avis 

Very experienced surveyors, every little details will be reported, but don’t get too paranoid :D

Excellent service. They made it a really easy and accessible service for someone going through the process for the first time

Very thorough survey- well worth the money

Excellent service. Turned up on the day booked and report sent within 5 working days. Very in-depth report. Also much cheaper than other surveyors.

Quick response time, lots of information, a very pleasant experience

Very professional,the staff were lovely and nothing was too much trouble.
Would not have any trouble recommending your company .

An excellent service from start to finish. All staff were responsive, professional and friendly. I would use them again, 100%

For the basic survey it was quite thorough and easy to read.
N

Excellent customer service and communication from this company! If you want a professional service from start to finish then don't hesitate to contact them. So much so, we've instructed another survey on a property we're purchasing - repeat custom is the best feedback!

Adrian is very professional and thorough he has conducted 2 surveys for us & we couldn’t be happier with his service,he rings the afternoon of the survey to talk you through his findings and sends a copy thereafter,I would highly recommend & would definitely use him again in the future

Great service and very reasonable price. They were quick to respond to any queries and provided a really detailed report that went into much more detail than our initial level 3 report.

Provided the exact service I asked for providing a clear concise report detailing the problems and solutions. Would recommend.

Thank you, for making quite a long journey to provide a specific kind of Survey, which was done professionally, with care and attention to detail.
I am particularly uncomfortable when people arrive to work in my home, but Luke and Jamie, were professional, experienced, and i would recommend this company for their efforts to explain their work and also communicating clearly when completing tasks. Arriving at the appointment time, which was just refreshing and stress free. Our survey report arrived on time and exactly on the day they explained that it would. Thank you.

We requested a structural engineer survey for specific defects identified from a level 3 building survey from another (excellent) chartered surveyors company who did not have structural engineers available. We were also told we needed a separate damp survey.

One of the issues highlighted at level 3 for investigation in the structural survey was inspection of cavity wall ties. It clearly states this is included as part of the structural survey and we provided a copy of our level 3 survey plus requested this in our instructions. This issue was not investigated at all and was not referred to in the report they produced whatsoever.

Our original surveyor said he suspected rot at the bearing point of the roof timbers following a long-standing leak, which was difficult to assess in a level 3 survey and required an engineer. They just went in with an electronic damp meter and inspected the visible joists, said it didn’t report damp but to allow a contingency in case we found rot when we replace the roof. So this issue didn’t seem to be investigated either.

The report repeatedly referred to a utility room and an en-suite, but the property we requested the report on did not have an en-suite or a utility, so large sections were clearly copy and paste from other reports or a standard template.

I replied to the report in writing (email) asking if the cavity wall ties were investigated and whether this was an oversight in the report. Over a week later, no response and not even an acknowledgment indicating that they are planning to get back to me.

After no response I then called the office to see if I could resolve these queries and spoke with a very polite and professional member of admin staff who explained they couldn’t help me further but would ask someone to call me back. Which never happened either.

I’ll never use this company again and categorically wouldn’t recommend them. As soon as they have your money you won’t hear from them, and they did not complete the work according to the agreed terms, which I will try to take up with the relevant regulating authority.

Helpful staff and good detailed report was sent to me along with helpful advice on next steps.

And providing follow up services if I need it.

Thank you.

I am giving them a 5star rating as it was hassle free from start to end. Highly professional and in depth report. Competitive in their pricing as well. Highly recommend, especially to first time buyers.

Lovely staff, very knowledgeable and helpful. I was very pleased with the survey, the report was very in-depth and easy to understand. A great professional service that answered all my questions . Thank you.

Really helpful and informative company. The journey from telephoning with a query to the end result of receiving a completed report within 7 days of the bkd survey date was easy and well managed.
I was kept informed of the whole process and i feel I received a great service.

Fabulous serive - very knowledgable and supportive.

I can't speak highly enough about AMS surveys. This company is fantastic, gave me lots of detailed advice in order to work out what the best survey was for me. Their responsiveness and customer service and office support was outstanding. Lovely people. They gave me a detailed report and really helpful verbal follow up. Highly professional. Will definitely use them again