This being my first e-bike, I didn't really know what to expect. But this thing is simply incredible. Sturdy build, the perfect size for my height (6'1") which most others I looked at just wouldn't ha... Voir plus
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The entire process from ordering to delivery was easy, and well communicated. The assembly of the bike was easy, especially after reading the instructions. Overall I love this bike. It looks, feel... Voir plus
I purchased the ANCHEER Folding Electric Bike for Adults (374Wh, 20MPH, 14" Foldable Model) and it has been nothing but a disappointment. The battery is advertised to last 20–50 miles, yet even with a... Voir plus
L'entreprise a répondu
Bike showed up in good condition, assembly was a little tricky with all the different models in one manual. Front fender was unusable as it got bent in shipping, the chain guard screws were in the way... Voir plus
À propos de l'entreprise
- Magasin de vélos
- Vente en gros de vélos
- Magasin d'accessoires de vélo
- Magasin d'équipements sportifs d'extérieur
- Magasin d'articles de sports
Écrit par l'entreprise
ANCHEER® Ebikes, Affordable & Powerful E-Bikes for for Everyone. ANCHEER brings affordable and high-quality electric bikes to all riders, including classic city commuter and city cruiser bikes, fat bikes suitable for all terrains, and mountain bikes.
Coordonnées de contact
452 Spokane Way, 27519-6746, Cary, Etats-Unis
- +1 (877)-652-5005
- service@ancheer.shop
- ancheer.shop
3,7
Moyen
66 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Shocking service - take your money but haven’t got the bikes.
Wow - how bad can it get.
Ordered 2 electric bikes on 21 of May. Receive email acknowledging receipt and advising getting ready to ship in 1-4 business days and to prepare + strict quality control tests. States expedited shipping 3-7 business days. Will keep me updated and email when shipped. Nothing heard and so on 6th business day I asked for an update. No response until 1st June apologising for not responding, oh, and by the way the bikes are out of stock!!! It took them 12 days to tell me out of stock. Can I wait another 1-2 weeks !!
The experience cost me £42 !!
Shocking service DONT buy from these people.
10 juin 2020
Avis spontané
Great bikes, customer service slow but good when it happens.
I bought too Ancheer bikes, they are very good bikes and the e-bike certainly takes the effort out of most hills. Very steep and uneaven hills are a
Struggle as you stand to cycle up them and your body weight transfers from being over the back wheel which then causes the wheel to loose
Traction and spin this then causes the motor to cut out as thinks your coping ( when in fact your quite the opposite 😂). Customer service is good once it happens, however they do seem to take a long time to respond and the emails are broken English. Overall I am very satisfied.
21 mai 2020
Avis spontané
Bought this bike direct from Ancheer
Bought this bike direct from Ancheer. Is the bike worth it? Too early to say. Here is what I have found so far.
Bad points
1. Appalling customer service (everything is done by email and the don't respond quickly and when they do the show little interest)
2. The bike is a little slow and underpowered (only got a 250-watt motor) but it not bad.
3. The gear protector, protecting the Shimano gears was bent stopping the gear from working correctly.
4. The battery is poorly designed, it is held in a canvas bag and held on by velcro and clips (this makes very easy to steal).
5. The connectors to release the battery are flimsy and do not look like they would last.
6. Seat very hard and uncomfortable.
7. The battery has to be charged on the bike (very poor design)
Good points
1. Looks good
2. Rides well
3. Everything working as it should at the moment (but took me to make it work)
Should you buy? I would say no because I don't trust the supplier to help if there is a problem and the issues with the battery are worrying.
Update. Now had it 2 months, as I feared the customer service is dreadful. they take a long time to respond if they respond at all. The bike, on the whole, is good but the battery is the big issue, it can't lock it to the bike which means it can very easily be stolen. If you take the battery with you the connection are very poor and will not last very long, they already started to fall apart.
28 août 2019
Avis spontané
so good so far
so good so far
get my bike since june 15th, not any big problem yet
20 août 2018
Avis spontané
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