AndLight.co.uk Avis 19

Réponse : AndLight.co.uk

ll y a 4 jours

Hi EF,

Thank you very much for your kind and thoughtful words. We are truly happy to hear that your experience, from placing your order to receiving it, lived up to your expectations.

Your support means a great deal to us, and knowing that you would choose to shop with us again is the best compliment we can receive.

We look forward to welcoming you back and providing you with another great experience in the future.

Best regards
Maria - Andlight

Réponse : AndLight.co.uk

10 mars 2026

Dear David,

Thank you for your kind feedback✨
We are very pleased that the delivery was fast and that you are happy with the product. It is great to hear that everything met your expectations.

We truly appreciate your support and look forward to serving you again soon.

Best regards
Maria - Andlight

Réponse : AndLight.co.uk

3 mars 2026

Hi Darren,

Thank you for your wonderful review!

It is so nice to hear that you are pleased with our service and that your delivery arrived exactly as expected. It is great to hear that everything went smoothly.

We sincerely appreciate your feedback and look forward to welcoming you back in the future! 🙂

Wishing you a nice spring season
Maria - Andlight

Réponse : AndLight.co.uk

19 févr. 2026

Dear Diana,

Thank you so much for your kind review! ⭐
We are so happy to hear that you’re pleased with the lamp and that the delivery and communication met your expectations.

It truly means a lot to us that you took the time to share your experience. Enjoy your new lamp ✨

All the best from us here at Andlight
Maria - Andlight

Réponse : AndLight.co.uk

27 janv. 2026

Dear Julie,

Thank you so much for your kind review! 🤩
We are so happy to hear that the postage and delivery exceeded your expectations and that everything went smoothly with FedEx and no extra costs to the UK as specified.
We are also very happy that you love your Serax lamp. Thank you for choosing us and for taking the time to share your experience!
We hope that you will remember Andlight for your next purchase💡

All the best from us
Maria - Andlight

Réponse : AndLight.co.uk

27 janv. 2026

Dear Christina,

Thank you very much for your kind review!🤩
We are delighted to hear that you are very satisfied with the high quality metal cabinet and that you find it gorgeous.
It makes us so happy to hear that our customer service could assist you with kindness and professionalism regarding the mix‑up. We truly appreciate your feedback and support!

Hope to welcome you again in the future!

All the best from the Andlight team
Maria - Andlight

Réponse : AndLight.co.uk

27 janv. 2026

Dear A Hobson,

Thank you for your review and for sharing your honest feedback⭐
We are glad to hear that you found our service satisfactory. We are very sorry to learn that the finish of the product did not meet your expectations and that one of the holes was not drilled deep enough, causing you to make modifications. This is not the experience we want for our customers and we will share your comments with our quality team so we can improve.
Thank you again for taking the time to let us know. We truly appreciate your feedback. We hope to welcome you again in the future.

All the best from the Andlight team!
Maria - Andlight

Réponse : AndLight.co.uk

23 sept. 2025

Hi Jamie,

Thank you so much for your detailed and positive review!

We’re thrilled to hear that you were happy with the excellent price and appreciated the ongoing communication about your delivery. At Andlight, we believe transparency and keeping our customers informed every step of the way is key to a great shopping experience.

We also understand how important it is to feel secure with payment, so we’re glad that our policy of taking payment only at dispatch gave you peace of mind.

Your trust means a lot to us, and we’re honored that you would have no hesitation ordering from us again.

Thanks again for choosing Andlight, and we look forward to welcoming you back soon!

Best regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear Ozlem,

Thanks for sharing your experience!

I am so sorry to hear that this has been the experience you have had when shopping with us.
I will gladly look into the matter and find a solution to the problem.

I have asked for more information. I hope you will get back to me, so I can check up on the matter.

Thanks in advance. I wish you a good summer!

Best Regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear Bc,

Thanks for sharing your experience!

I am so sorry to hear that this has been the experience you have had with our services when shopping at our site.
I will gladly look into the matter therefor I have asked for more information. I hope you will get back to me, so I can check up on the matter.

Thanks in advance. I wish you a good summer!

Best Regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear Lara Marie,

Thanks for the great review!

It is wonderful to hear that you have had a great experience and that you are happy about our services. It is important to us to deliver an overall good customer experience with quick delivery and to offer good prices, so this is very nice to hear.

Please let me know if you should have any questions and I will gladly help you; info@andlight.co.uk

I wish you a good summer!

Best regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear JMc,

Thanks for sharing your experience!

I am so sorry to hear that this has been the experience you have had when shopping with us.
I will gladly look into the matter and find a solution to the problem.

Furthermore, I have asked for more information. I hope you will get back to me, so I can check up on the matter.

Thanks in advance. I wish you a good summer!

Best Regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear Suzanne,

Thanks for the great review!

We are so happy to hear that our selection caught your interest and that you are happy about the service provided.

Please do not hesitate to reach out to us should you have any questions; info@andlight.co.uk

I wish you a good summer!

Best regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear Alaska,

Thanks for the great review!

It is wonderful to hear that you have had a great experience and that you are happy about our services. It is important to us to deliver an overall good customer experience with quick delivery and to offer good prices.

Please let me know if you should have any questions and I will gladly help you; info@andlight.co.uk

I wish you a good summer!

Best regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear Clare,

Thanks for the great review!

We are very glad to hear that you have been happy about our services and the prices that we offer on the site.
Please do not hesitate to reach out to us, should you have any questions; info@andlight.co.uk

I wish you a good day!

Best regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear Emilie,

Thanks for the nice review of our services!

We are so happy to hear that you have received a great service and a fast delivery of your order.
Besides that, I am very glad to hear that you are satisfied with your lamp.

Please let me know if you should have any questions; info@andlight.co.uk

I wish you a good summer

Best regards
Maria // Andlight

Réponse : AndLight.co.uk

21 août 2025

Hi Ed,

Thank you so much for reviewing our company and for sharing your experience with us. We appreciate hearing about all customer experiences - And it is always nice when you leave a nice rating :-)

We hope that we will have the honor of helping you with some nice products another time.

If you have any questions, you are always welcome to contact us at info@andlight.co.uk. We will be ready to assist you.

Thanks again! Have a wonderful day.

Best regards
Maria // Andlight

Réponse : AndLight.co.uk

19 août 2025

Dear Jelena,

Thanks for the wonderful review!

We are so happy to hear that you are happy about our services and that you have got an amazing service with prompt delivery.

We strive to deliver an overall good service for our customer, so this is very nice to hear.

Please do not hesitate to reach out to us should you have any questions in relation to the order or further orders

I wish you a good summer!

Best regards
Maria // Andlight

Réponse : AndLight.co.uk

21 août 2025

Dear Bob,

Thanks for taking the time to share you experience!

We are so sorry to hear about this issue. This is of course not how we want our customers to fell. We, as a European company deliver according to these standards, which is why our lamps are delivered with an EU plug.
Typically, several suppliers have UK plugs that you can purchase, or you can always use a converter.

We are sorry that this has left you with a negative experience. We would love to rectify this, so please reach out to us; info@anlight.co.uk

We wish you a great summer

Best regards
Maria // Andlight