Anfield ApparelAvis 

214
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Decided on what I wanted.The order process was easy & straight forward.Placed the order,paid & submitted.Received confirmation & delivery emails.Was told to expect delivery within 72 hours and 3 days... Voir plus

Noté 5 sur 5 étoiles

Waited in all day for my package apparently coming via Royal Mail paid for express delivery I was told it would arrive today 27th May in time before champions league final. Am giving this place a 5 st... Voir plus

Noté 4 sur 5 étoiles

Good quality, kept up to date on delivery. Would recommend ordering a size up as quite small sizes( it does say this when your ordering) will order again

Noté 5 sur 5 étoiles

Great service. From placing the order to delivery I knew what was happening. On receiving the T Shirt I have been impressed by the quality and fit. Yet to wear or wash, but things look good.... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. Fournisseur de textile
  3. Magasin de vêtements imprimés
  4. Magasin de souvenirs sportifs
  5. Entreprise de confection de t-shirts
  6. Magasin de t-shirts

Écrit par l'entreprise

Anfield Apparel produce unique LFC T-Shirts, Hoodies, Jumpers and more. Our designs are inspired by the songs and chants of Anfield. Made by match-going reds, our unofficial Liverpool FC clothing aims to capture the spirit of Anfield. Whether you’re going to the match or watching LFC from wherever you are in the world.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(214)

45 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Poor quality t shirt

Poor quality t shirt, thin and don’t expect it to last

20 février 2023
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Réponse de Anfield Apparel

We're sorry you thought that about our T-Shirts, feel free to reach out via email and we'll see if anything went wrong on your print. We use high quality t-shirts and I can speak from experience that they do last, I wear one of them most days and they stand up great to wear and tear!

Noté 1 sur 5 étoiles

The Size was too small

31 janvier 2023
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Réponse de Anfield Apparel

Hi Sean, sorry the size wasn't right for you, we do have a sizing guide on our website but we appreciate sometimes it doesn't work out. Feel free to reach out to us for more assistance.

Noté 3 sur 5 étoiles

Good site but needs returns!…

I ordered a T-shirt as a birthday present. Happy with the T-shirt but when I checked my order I had ordered in the wrong size by accident and they do not offer a returns service unless the item is faulty. I ordered the size I needed but now left with a T-shirt of no use that I can’t return and get my money back even though it is brand new and not even been taken out the packaging.

19 janvier 2023
Noté 1 sur 5 étoiles

My experience was disappointed, but Aiden from Anfield Apparel did his best to reduce my frustration.

My order arrived many days later than estimated or expected. I bought a Xmas jumper for a specific event and it arrived 5 days after the event. I was both angry and disappointed, however Aiden from Anfield Apparel was very helpful. I was annoyed that I had paid £7 for delivery. It has since been refunded, therefore thank you Aiden.

11 décembre 2022
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Réponse de Anfield Apparel

Hi,

We've just seen your review that the package hasn't got to you yet. We're really sorry about this, the couriers have been a nightmare but we've been chasing them and they do have it and it should be with you any time now.

We'll send over a refund of your delivery cost now and if it's not here by the end of the week we'll fully refund your order.

Please accept our apologies, this is not the type of service we want to offer but unfortunately we've been let down by couriers outside of our hands.

Thanks for your patience with this,

Aidan
Anfield Apparel

Noté 1 sur 5 étoiles

Still waiting a delivery :(

Still waiting a delivery :(
Christmas jumper day has passed

27 novembre 2022
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Réponse de Anfield Apparel

Hi Elisabeth, looks like this finally got through to you last Saturday. We're really sorry for the delay, it's been a nightmare trying to deal with couriers with the strikes at the moment. We hope you're happy with your jumper now you've got it, but any issues at all just let us know. Thanks for shopping with us and hope you and your family have a great Christmas :)

Noté 1 sur 5 étoiles

FedEx shows a picture of the box as…

FedEx shows a picture of the box as delivered, but it was not delivered to my home. It supposedly arrived to me on 12/6. Now the FedEx page is showing an exeption. COuld you help e locate my order please?

The status in FedEx is "exception" the box didnt need a signature so there was no way for me to have refused the package. FedEx is providing deceiving information. It was Anfield Apparel who I deaslt with for this and it was Anfield Apparel who picked FedEx as a shipper, not me, so Anfield Apparel is fully responsible for finding out where the package i paid for is.

I have spoken to a FedEx representative just now and he told me that it is Anfield Apparel who has to make a claim against FedEx for them to give you a refund for the shipemt and for the product, so that you can give me a refund. Please let me know when the refund is issued.

6 décembre 2022
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Réponse de Anfield Apparel

Hi Jorge, I've just checked with FedEx and they've said "The scans on the package reflect that the recipient managed to refuse the package on 12/07/2022 at 02:28 p.m." I'd suggest following up with FedEx directly from here to see if they can redeliver it. Thanks, Aidan, Anfield Apparel

Noté 1 sur 5 étoiles

The Christmas jumper is still not here

The Christmas jumper is still not here. I wanted to wear it last weekend. This is a time sensitive purchase. And it’s now late. Maybe too late for what I bought it for!
13th December Update…
Still no jumper and no reply to my request for a refund.

7 décembre 2022
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Réponse de Anfield Apparel

Hi Chris, sorry to hear it's not gotten to you yet. I've just checked with our couriers as it was with them over a week ago so I'm not sure what they've done with it. It will hopefully get to you in the next day or so but I appreciate it's already late for you. To make sure it gets to you I've just sent another one over incase the couriers have lost it. We've had to swap couriers briefly due to the Royal Mail strikes and as I'm sure you can appreciate it's been hard work! Please accept our apologies and feel free to reach out by email if there's anything else we can help you with. YNWA.

Noté 5 sur 5 étoiles

Good customer service

Although there was a delay with the courier service, Aidan from AA was excellent in dealing with the issue. Very good customer service. Will use again.

5 décembre 2022
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Réponse de Anfield Apparel

Hi Angela, as we discussed over email the courier was supposed to have it with you Friday but looks like they were delayed.

We're having to use different couriers to get things out on time due to the strikes with Royal Mail which I'm sure you can appreciate has been super difficult!

We've send a replacement out to you free of charge, hopefully you'll get one or both of these deliveries very soon.

Thanks for your patience with all this and thanks for shopping with us.

YNWA,
Aidan
Anfield Apparel

Noté 3 sur 5 étoiles

You need to wash garment separately

The dye runs It’s dyed several other articles of clothing

4 décembre 2022
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Réponse de Anfield Apparel

Hi Heather, yes we do recommend washing with only similar colours as per the instructions on each product on our website. Thanks for shopping with us, do let us know if there's anything more we can help with :)

Noté 2 sur 5 étoiles

The quality of the tshirts are poor

The quality of the tshirts are poor. AA are using tshirts I expext to see blag concert tshirts printed on.

2 novembre 2022
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Réponse de Anfield Apparel

Hi Peter, thanks for taking the time to leave a review. Sorry you were disappointed with the quality of the T-Shirts. Please feel free to reach out via email so we can investigate this further for you. YNWA

Noté 2 sur 5 étoiles

I contacted them 4 days ago as one of…

I contacted them 4 days ago as one of the tops I ordered is too big and got no response!! Still waiting

12 septembre 2022
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Réponse de Anfield Apparel

Hi Joyce, thanks again for taking the time to leave us a review. We hope you were happy with the resolution when we followed up by email last week :) If there’s anything at all we can do, please don’t hesitate to let us know. YNWA. Aidan, Anfield Apparel

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