Anker Avis 923

Can't go wrong with Anker!

Great product, great service. Can't fault anything.

Exhausting experience trying to place an order.

Needed a new charger, heard good things about anker, jumped to the website to place an order, selected the one I wanted, zero mention of pre-order or that it's out of stock, checkout & pay.

The confirmation email states it's a pre-order item, with no known delivery date. That didn't feel right especially as there are very recent reviews online, so I reach out to customer service.

4am the following day I get a reply saying sorry, it's out of stock, no idea when it'll be back (it was actually a jumble in chinglish but thats the jist)

So I cancel my order and buy a charger elsewhere.

2am the following day another cs rep replies to my email response perplexed as of why they let me buy it if its out of stock. Telling me (again in chinglish) that the chargers were now fully restocked (suuure) but if i wanted to, I could order it again with a discount.

I said no, I was satisfied with my purchase from another store and it felt a little scammy now.

A few hours later another reply saying about a different discount option, now instead of a code for 25% off they'd refund a portion of my order, 15% if under £10p, or £20 if over £100 so actually offering less.

Honestly feels a little temu desperate offering a refund because they can't be transparent.

Terrible service and unreliable products. I’ve now had the same plug-in charger fail in exactly the same way twice, which strongly suggests a design or quality issue rather than misuse. Despite this, once the warranty period ended, Anker offered no meaningful support — no access to technical help, no repair options, and no practical solution.

At no point was I asking for discount codes or incentives to spend more money. I simply expected a working charger or a proper resolution for a repeated fault. The experience made it feel as though the responsibility was being shifted onto me rather than acknowledged as a product issue.

Between the charger breaking the same way twice and the patronising customer service response, this has been extremely disappointing. If this is how Anker handles repeated faults, I won’t be purchasing their chargers or other products again mainly due to the patronising nature of the colleagues much easier to get a cheaper product and then when or if it breaks just replace it as you can in some cases buy 10 of the same product for the price of one of ankers.

They provide quick responses to say they can’t help you but anything further than that they like to take their time to reply back to you .

Bought an item directly as the offer was better than local supplier. Good service and choice of goods.

Excellent products and customer service faultless response to a query via email even on New Year’s Day was never expecting a response that day. Would highly recommend

Anker ran a promotion for a sort of lucky dip. You paid an amount and they promised a mystery something of more value. In this instance they sent out a charger selling for less than I paid. A lesson learned. But this was very poorly designed and the earth pin fractured in the socket necessitating socket replacement. The fracture shows the lack of thought in design as stress will coalesce at this highly polished “reinforcement” it was always going to happen. Ankers response? Refuse to replace it as the invoice says luck dip. Avoid these products

Truly the best customer service I’ve ever experienced. They responded promptly, kept me updated, and resolved everything smoothly. I couldn’t be more impressed.

Very helpful customer service. Parcel took along time but I expected that it was Christmas. Good value items my son is very pleased

Good quality equipment, I have alway been happy with my power banks, cables and chargers

I’ve had a consistently positive experience with Anker UK over nearly a year. As someone who loves the latest tech and top-notch charging solutions, Anker never disappoints. Their cables are durable, their travel adapters are incredibly reliable, and their portable chargers offer peace of mind with their solid performance.

Every product I’ve purchased has met and exceeded my expectations, and I’ll definitely keep coming back for more.

great product, prompt delivery and packaging. very happy.

Great item fab price and really quick delivery

Beautiful and compact, charges super fast too! Thoroughly recommend

Great piece of kit (DL7400) and quickly dispatched.
Has already made a great improvement on my live stream events (sports, so have to take kit with me to the event).

Nice design and works well

Excellent product and quick delivery, thanks

I own many Anker products because I trust their product quality. Great service and swift delivery as usual, Thank You.

Item has described, charges phone and speakers faster than my old one, nice design