Delivered on time, clear instructions (except one-you may wish to look at instructions that seem to show two loops on the back part of the sofa-these are not on the actual sofa part and caused a bit o... Voir plus
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Lisez les avis des autres
The garden chairs arrived quickly, however putting them together was not straightforward as some pre drilled holes will not line up with the screws. The staples on the rubber seals underneath are alre... Voir plus
The individual packages for the gazeebo were well protected so all items were in good condition when the packages were opened. The material quality and fit of the parts during assembly was also good a... Voir plus
I bought a pack of 2 sun loungers in readiness for summer (!) The purchase was straightforward and the delivery was quick and efficient. The items were well packed and are better than they looked i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a consumer retail site for Sporting Goods, Pet Supplies, Games and Toys, Health and Beauty, Household Electronics and Garden Furniture. Our website, quick and secure to use, supported by our experienced sales team who are available by phone, email or web-chat to answer any questions. We strive to source and supply products that are a mix of excellent value and high quality, all delivered speedily and safely. We offer: Free UK delivery, 30 day Product Return Policy ( terms & conditions to apply), Unbeatable Prices in the Online Market.
Aosom UK | Home Furniture, Garden Furniture, Pets, Sports, Baby
Écrit par l'entreprise

- Customers love us because:
- We offer free delivery on all orders. We dispatch within 1 working day! We are UK based! We offer customer service support Monday to Friday and online chat!
Coordonnées de contact
Unit 27 Perivale Park, Horsenden Lane, UB67RH, Greenford, Royaume-Uni
- 0800 240 4050
- aosom.co.uk
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Would have rated 5 but for a woeful delivery service
Would have rated 5 but for a woeful delivery service. Firstly received 1 of the 2 boxes damaged in transit (DX) with damage to 1 of the chairs. This was replaced with no argument, but an awful delivery service from Evri really detracted from what is a really well made and comfortable Bistro set. Customer services at Aosom, contrary to other reviews I have seen, were easily contacted and acted efficiently in all respects.
Double parasol colour is not what it is…
Double parasol colour is not what it is in photographs and I am having so much trouble getting a helpful response from this company. They just keep asking for more photographs and more evidence but all I am asking is if I have been sent the right parasol as this one is brown not white but we have to use it for our photoshoot this week.
Effective and proficient communication…
Effective and proficient communication and delivery of item ordered.
Good value & all pieces arrmetal shedived…
Good value & all pieces arrived relatively easy to put up
Very happy.
Very happy with the products I've purchased. Prices are affordable. Delivery is always good. Would recommend.
Overall not a good experience …
The pergola arrived without any notice beforehand that it was arriving that day. It was propped on the wall and I had to get help to bring it in. Some of the pieces have no lettering or numbers on in order for you to follow the instructions. One of the poles has a dent on it and another has scratches overall not a good experience
Delivery was on time no damage very…
Delivery was on time no damage very reasonable prices and well made
Great value for money.
Reclining chair was great value for money, arrived very quickly and was easy to assemble, perfect for what I need.
I am really impressed
I am really impressed. I bought a gazebo. It arrived missing one of the legs. I rang the help desk. I spoke to a nice lady. She said she would organise a replacement. It arrived today. Not bad. I rang Saturday and it’s Tuesday today so basically 3 days turnaround. Excellent.
The polytunnel was easy to assemble but after a few puffs of wind it fell apart so for £137.00 I can't expect a lot more Cheap and cheerful but not a quality product
The polytunnel was easy to assemble but after a few puffs of wind it fell apart
I suppose for £137.00 I can't expect a lot more for my money
Basically it's a cheap and cheerful polytunnel not a quality product
Great service
Garden Rocking Chairs
The garden chairs arrived quickly, however putting them together was not straightforward as some pre drilled holes will not line up with the screws. The staples on the rubber seals underneath are already rusting, hoping they last the summer season.
Quality product and rapid delivery
Ordered two garden recliners at a good price and they arrived the next day. Decent quality. What’s not to like.
great customer service
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