Apex Bespoke Carpentry Ltd Avis 

267
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service. We had two spaces in our new house which we have converted to airing cupboards. We followed the measuring guide on the website and ordered the shelving. All delivered on time. Excel... Voir plus

Noté 5 sur 5 étoiles

Excellent service and quality! I’m very pleased with the bespoke shelving from Apex Bespoke Carpentry. The shelves were made to the perfect size and fit really well in my storage room, making much... Voir plus

Noté 5 sur 5 étoiles

Absolutely superb! I am so pleased I bought custom made shelves for my cupboard to replace the ones i bought from a well-known high street retailer because they fit properly and make full use of... Voir plus

Noté 5 sur 5 étoiles

Re: Shelving for an airing cupboard Excellent workmanship. Kept in contact, providing updates on progress. Delivered the product on the date stated.Strongly recommend this firm.

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Apex Bespoke Carpentry Ltd specialises in handmade, bespoke wooden products. We offer a range of customisable furniture, including easy to install airing cupboard shelves.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

267 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(267)

98 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

All good

Ordered bespoke shelves for the airing cupboard. Had a slight issue but it was very swiftly resolved and communication was excellent.

1 juin 2026
Noté 5 sur 5 étoiles

Amazing product and exceptional customer service.

First of all, the customer service with Apex has been one of the best I’ve ever received. In a climate of declining levels of customer service over the past few years, the level I got from Ashleigh at Apex is among the best I’ve ever had, thank you Ashleigh.

On to the airing cupboard shelves, the first order we had through were slightly damaged (by Royal Mail not handling the package correctly from the looks of it).
A quick message to Ashleigh and a replacement set was sent out promptly.

The quality of the shelves are fantastic, they fit exactly with the measurements I provided (watch the video they provide in order to get accurate measurements).

Very very happy with the shelves and very very happy with the exceptional customer service provided.

Apex will be my first port of call for the next house project I have that requires bespoke carpentry.

28 mai 2026
Noté 5 sur 5 étoiles

Good quality product.

It was easy to order and delivery.
Really pleased with the quality of the product and would be very confident in ordering anything in the future.
Thank you.

27 avril 2026
Noté 5 sur 5 étoiles

Amazing customer service

Absolutely brilliant customer service, they went above and beyond to make sure the order reached me at my convenience. The shelves themselves are excellent quality and come pre-drilled, so putting them up was super easy. I love my cupboard now, it looks so neat!

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

So impressed

So impressed ! I spent a while deciding if I should order 4 airing cupboard shelves, should not have worried once ordered I was kept informed of progress & delivery
Once received I was very impressed with quality good strong beautifully made.
When my builder saw them he asked where I got them because he was very impressed he fitted them in and they are excellent great looking excellent service which is rare these days
Thank you so much 😊

7 avril 2026
Noté 5 sur 5 étoiles

Wonderful service start to finish

Wonderful service start to finish, instructions on ordering were helpful, was kept up to date with shipment. Arrived and was packed really well. Shelves are beautiful- fit space as described. Would highly recommend :-)

2 avril 2026
Noté 1 sur 5 étoiles

Poor service

I placed an order over the Christmas/New year period and it was cancelled with no reason whatsoever. I sent an email querying it and got no response

12 décembre 2025
Avis spontané
Logo de Apex Bespoke Carpentry Ltd

Réponse de Apex Bespoke Carpentry Ltd

Hi Kelly,

Our website has been changed since, but at the time that you ordered it was set up so customers were asked to select the size range that their shelves fell under and then tell us the exact size in the personalisation box below. You selected the smallest size range (30cm x 30cm) and then requested shelves made at 88cm x 80cm. Our shelves are priced to reflect the material, labour, shipping, etc costs and unfortunately there was a significant underpayment for the size you wanted. I apologise for the confusion, we had experienced this with another customer and messaged them to explain and it wasn’t received well (I think a relatively unknown business asking for more money to complete an order caused some alarm!) we decided that any orders like this would be immediately cancelled and refunded. I’m also really sorry if we missed an email from you too.

I’ve just checked your order and it says it was fully refunded, but if that is not the case please email me direct ashleigh@apexbespokecarpentry.com

Noté 5 sur 5 étoiles

Perfect answer for difficult storage problem. …

I needed a storage solution for a narrow closet but nothing I looked at would fit.
I then came across this company and they offered shelving that would match the rest of the shelves in the closet and fit the measurements I needed. I liked their friendly personal service and the shelving is lovely. There was one slat that was loose but that is easily fixed.
The size is perfect and cannot wait to get them up but work on my roof has meant I have not had time yet. So glad I found this company.

25 février 2026
Noté 5 sur 5 étoiles

All round good experience

Easy to order, arrived promptly, and well packaged with no defects or damage. Installation was really straightforward, and the quality of the product is great. This is the second time we've ordered custom measured slatted shelves for cupboards and they're robust and well made. The first ones have been in situ for almost 2 years and are just as solid as ever, even on flimsy stud walls like ours!

25 février 2026

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