Apollogrid Avis 

Personal contact with the vendor. The team with which we interacted were very friendly and tried hard to deliver the system best suited to our requirements.

I could not be happier or more grateful for the outstanding service I received from Apollogrid in March 2026. Like many homeowners, I have always wanted to transition to solar energy but found it incredibly difficult to navigate the sea of misleading information, aggressive ads, and online scams on social media.
My experience began when a representative from Apollogrid’s sales team knocked on my door. Initially skeptical due to the company being unfamiliar to me, I was prepared to decline. However, I was incredibly impressed by her approach. Instead of a high-pressure sales pitch, she simply handed me two comprehensive flyers that addressed almost all of my technical queries. She respected my space, never pushed for a commitment or contact details, and encouraged me to take my time to research the company.
After spending two weeks conducting a thorough background and technical check—verifying their hardware specifications (panels, batteries, and inverters), office location, and credentials—I felt completely confident to reach out.
From that point on, the service was exemplary:
• The Surveying Process: Within a few days, a surveying team arrived. They took the time to understand my energy goals and used a drone to capture precise imagery of my property, ensuring absolute data privacy by asking permission before sending the files to their engineering team.
• The Consultation: A comprehensive, two-hour consultation was conducted to ensure the proposed package perfectly suited my home.
• The Team Visit: Later that week, the East Division Manager, along with their engineers, customer care representatives, and the original sales representative, visited my home together. Having the entire team present to answer my questions face-to-face was a level of care I did not expect.
• Supply Chain Transparency: What particularly impressed me was their supply chain integrity—all of the equipment was dispatched and delivered directly from their own warehouse, ensuring quality control and authenticity.
Apollogrid has completely restored my faith in home improvement services. If you are looking for a transparent, highly professional, and pressure-free solar installation, I cannot recommend this company highly enough.

I felt that I was dealing with people who knew exactly what they were talking about. They were helpful and having had the product installed now for almost 3 months. I can safely say that all my expectations have been exceeded.

Poorly managed and materials are always faulty or not there. Communication is very poor and staff are always chasing up money owed to them. Management were even stealing profits

All the company representatives have been very, helpful, informative, and always on time with all the appointments. I have been very pleased to work with them throughout the project

The Apollogrid company has a high standard of efficiency. They have very knowledgeable people. Helpful and friendly. I am very happy with the company the price is also competitive. Thank you.

Great product at a fair price with good service

They have some very knowledgeable people , and are generally very helpful.

First class installation - very neat and with everything on time

Till the time of installation they were keeping track of things but once full payment been done and post installation certificates like MCS and DNO taking weeks on with no update and response from the team

Overall, I am quite satisfied with Apollogrid's service. Their teams across all departments were professional, friendly, and clearly explained the solar installation process. The installation went very smoothly, and the system is currently running well.

Customer service and after-sales communication were also excellent; they patiently answered all my questions whenever I encountered any. However, I only gave it four stars instead of five because there were some minor delays during the project, but Apollogrid handled them very professionally and provided timely updates.

I am very satisfied with the final result and would recommend Apollogrid to anyone looking for a reliable solar energy company.

From the first approach, through the sales process to installation and sign off the company was extremely professional and efficient at all times.

We are delighted with our installation and already enjoying the electricity generated.

All deadlines were met and the company handled all aspects of the installation including the necessary certifications and licenses.

After sales care has also been exceptional.

Would highly recommend.

Been really please with Apollogrid. They installed solar panels, inverter and battery. Throughout the customer service was brilliant and they kept us informed. Apollogrid are part of the company that manufacture the batteries so you get good aftercare service too. Apollogrid have filed all the paperwork with agencies like building regs and UK Power Network so it’s been straightforward for us to move energy companies and sign up for Solar Saving Scheme to sell our solar power back to the grid. Highly recommend!

Apollogrid and solar energy. I am 79, both my wife and I were impressed that Apollogrid, a Chinese company, holds a large stock of all the components that are required for any domestic solar panel system. That they bought a reputable local installation firm, to build their systems in the area. They sent an engineer with a drone to assess and design a system to provide the most benefit from our property layout. They were honest, friendly and professional. After final payment they came to see how the system was working and to offer any further help that we might need.
This was our best experience out of all service providers.

From the start to the end of the installation it was all managed by Apollogrid in a very professional manor, everything happened when they said it would with minimal levels of disruption. I would say that the installation was a lot faster on the DNO approval than they had originally quoted apparently due to the system size being under 6kw. so 4-6 weeks turned into 1 week. Scaffolding guys were brilliant, Electricians were fantastic & roofers who fitted the solar panels were very efficient, even rubbish collecting was all coordinated by Apollogrid. I wouldn't hesitate to recommend to friends or colleagues as a reputable company to deal with. 10/10 *****

Apollogrid installed solar panels and a battery at our house. They explained how it would save us money on production of electricity via solar panels and by using the battery to make use of off peak electricity. The team has been very professional throughout the installation. They installed and finished the installation really quickly and cleared the rubbish away afterwards. and assisted me in obtaining MCS registration. The system comes with a mobile phone app which can show me the flow of electricity between the components; solar panels, battery, grid and the house and the price was very competitive. I would recommend them to anyone thinking of installing solar panels.

We couldn’t be happier with the service provided by Apollogrid. We had a battery and inverter installed on 6 January and we are already saving money. Communication has been excellent and the installers were professional, efficient and tidy. I would not hesitate to. Recommend them.

Initially really good but after 3 months the batteries no longer charge or discharge. Probably due to the cold?
Update 09/01/26: New firmware installed and batteries are working again. Hopefully, this fix will work.
Update 06/02/26: The new firmware seems to have fixed the problem, but the weather has been milder.
Sadly, the new firmware has blocked external updates. Automations from Homeassistant no longer work.
17/02/26 Now back on the old firmware and homeassistant is now working again.
Now waiting for new firmware which will allow homeassistant and fix the cold battery issue.

At the beginning i was very sceptical because it started with a cold knock on the door. After few weeks of back and forth while i was researching the market i decided to go with Apollogrid/Rahvolt equipment.
I was impressed, in a very positive way, from the guys who installed the system, Stephen and the team - very good Job.
Same from the sames guy - Leo, who was very committed and empathetic from the beginning to the very last.
I know i am not an easy customer to deal with, but that is because I require what is fair and what has been agreed :)
The system at the beginning had few flaws but the support team was helpful and keep checking on it time to time.

I have tested the products for more than 2 months now

The 4 stars are because of the flaw but all in all i am satisfied and I would highly recommend them.

I had a great experience with Apollogrid for my solar installation. The team was helpful, professional, and explained everything in simple terms. The installation was quick, tidy, and the system works really well. I’m very happy with the service and the results. I would definitely recommend Apollogrid to anyone looking for solar panels.

I installed the panels ten years ago, but because I need to buy an Ev car, I am considering having a storage battery. At the same time, two girls knocked on my door and very politely introduced that their battery was the same as Tesla's battery, which made me very interested. Although I did not agree to continue the cooperation in the end because I had to move and sell my house, I will always remember their efficiency in giving me a quick solution and the smile and courtesy when knocking on the door. I hope your company will become better and better:D

Dodgy door knock, be careful

We had a knock at the door from some people saying they were from Apollogrid/Rahvolt. No ID, nothing to prove who they were, and their English wasn’t great so it was hard to even get answers. I asked if they had a licence to be going door-to-door and they just looked blank. Saw another one of them further down the road too, so there were a few of them about.

They started asking personal questions but didn’t explain why or what they were doing with the info. The worst bit was they first started talking to our eldest when she answered the door before we came through.

Honestly, felt really unprofessional and a bit unsafe. Wouldn’t trust them and I’d tell people to be careful if they come knocking.