I wasn't just disappointed by the…
I wasn't just disappointed by the product—I was even more disappointed by the customer support.
The service did not meet my expectations, and after my subscription renewed automatically, I contacted support immediately. Instead of trying to help or showing any understanding, I received what felt like repetitive template responses referring only to their refund policy.
My questions weren't answered clearly, and I never felt that anyone was actually trying to resolve the situation. Other companies have made goodwill exceptions in similar circumstances, especially when a customer contacts them immediately after an automatic renewal.
If you subscribe, be sure to cancel well before the renewal date and don't expect much flexibility if something goes wrong.








