The last service this month was not satisfactory. One of the bait stations was missed. For the first time in years we are experiencing ticks in the yard and black ants in the house. Aptive went ahead... Voir plus
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Overall the problem with our ants has gotten worse. The representative who came was nothing but nice but didn't seem to have a solution or why the ants are worse vs when we started.
L'entreprise a répondu
Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... Voir plus
L'entreprise a répondu
Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
125 Washington St, Unit 3, 02035, Foxborough, MA, Etats-Unis
- 13392178459
We overthink pests so you don't have to.
4,1
Bien
113 avis
Demande des avis aux clients
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I am always provided a date when there…
I am always provided a date when there coming to my home and the day of, they provide the time they will be showing up.
9 décembre 2025
Réponse de Aptive Pest Control - Boston
Hi Robin,
Thank you for sharing this. We’re glad to hear the scheduling communication has been clear and reliable. At Aptive, we know how important it is to have advance notice and a time window you can actually plan around, and we work hard to keep customers informed every step of the way.
We truly appreciate you choosing Aptive and being part of our community. If there’s ever anything you need or questions about upcoming service dates, we’re always happy to help.
-Jasmine
Cannot do as asked. Toxic and dangerous
Despite explicit instructions not to use pesticides, the company destroyed my pollinator habitat by not informing the workers. This is on the company, not the person who destroyed my yard. Thousands of dollars and years of work to rebuild nature were destroyed in a morning by a careless and toxic company
9 décembre 2025
Réponse de Aptive Pest Control - Boston
Hi Elizabeth,
Thank you for taking the time to share this. What you described is deeply upsetting, and we understand why this feels like a significant and personal loss. A pollinator habitat represents time, care, and a real commitment to protecting the environment, and it’s not something that can simply be replaced.
At Aptive, we take environmental responsibility seriously, and situations like this are not acceptable. We are actively reviewing how customer-specific restrictions are recorded and communicated to prevent anything like this from happening again. We also want the opportunity to speak with you directly, understand the full scope of the impact, and discuss meaningful next steps.
Your feedback is being taken seriously, and we appreciate you holding us accountable. Please reach out to us directly at socialmedia@goaptive.com so we can connect with you personally and work toward a resolution.
-Jasmine
Trinity did great!
Trinity did great. he was good about explaining what work was being done and why.
14 décembre 2025
Réponse de Aptive Pest Control - Boston
Hi Diana,
Thank you for sharing your feedback! We’re thrilled to hear that Trinity did a great job and took the time to explain the work being done and why. At Aptive, we pride ourselves on knowledgeable and attentive service, and it’s wonderful to know our team is meeting those standards.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
I've tried to cancel several times and…
I've tried to cancel several times and they keep coming back. I turned the guy away the second time he came and he said no problem. I'm now on disability and can't afford it. If I can't cancel in person and have it be done, that's just bad business.
27 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi there,
Thank you so much for bringing this to our attention. I can understand how frustrating this experience has felt, especially after you’d already expressed that you needed to cancel. When you’re managing so much, the last thing you should have to worry about is whether your request was handled correctly. I appreciate you letting us know so we can address this for you.
At Aptive, we want every customer to feel supported and respected, and it’s clear this situation didn’t reflect that. We’d really like the opportunity to make things right and ensure your cancellation is taken care of the way it should be. When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can review your account with you and get everything fully resolved.
Thank you again for sharing your experience. You’re valued as part of our Aptive neighborhood, and we’re here to help however we can.
-Jasmine
These guys are great
These guys are great! We moved to our new home, and a sales rep came to our door within the first few days. There is always such a bad reputation for them, but he was so polite, and he was really helpful with what he was advising would be best for our yard.
I live next to a stream, and he had anticipated that that would be a big area that bugs would congregate from. The first visit I did not ask them to do anything extra with the misquitos and wow they were bad! The next visit I asked them if they could do something specifically for the mosquitos and they placed something on the fence and after that the mosquitos weren't nearly as bad, and that was in August. I love how they go around the house to knock down all the spider webs.
Also, everytime they come, they will text you before to let you know that they are on their way, and they always ask to speak with you directly for any concerns you may have before they get started.
We haven't had any issues with bugs inside our house, but I had read in the policy I signed that they will come out again for free if the bugs you requested they paid special attention to were still causing an issue.
The most reassuring part for me is that they don't do anything to eradicate bees. I am a big bee person, so I appreciate their their chemicals are not intended to kills any bes because they are vital for our survival
For the service, I definitely think it is a reasonable price.
12 septembre 2025
Réponse de Aptive Pest Control - Boston
Hi Brittney,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has been helpful, thorough, and communicative from the very first visit. It’s great to know that the personalized treatments, from addressing mosquitoes near the stream to knocking down spider webs, have made a positive impact on your yard and home.
We’re especially glad to hear that our approach aligns with your values, including our care to avoid harming bees. At Aptive, we strive to provide effective, responsible, and customer-focused service that gives homeowners peace of mind.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home and yard for years to come.
-Jasmine
Timely notification, and on time arrival
We cannot lose them timely notification when technicians are arriving, they always inform me of what they are going to be spraying for, and send pictures immediately after
15 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi Sonya,
Thank you so much for sharing your feedback! We’re thrilled to hear that our service professional keeps you informed about appointment times, explains exactly what they’ll be treating, and provides follow-up photos. At Aptive, we take pride in providing clear communication along with effective pest control so our customers feel confident and informed every step of the way.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
I would absolutely not recommend aptive…
I would absolutely not recommend aptive to anyone.
The first visit was barely sprayed if you can even say that. I don’t believe they even came into my yard
I was also told all the products were non toxic when the salesman was selling me
On the service - found out later that is absolutely not true.
Awful product- they have to keep coming back and spraying . I was with another company for 6 years and never had issues -
Switched to aptive because of a cunning sales man and have had issues ever since. Absolutely disgusted with the way the sales man sold me on a complete lie
13 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi there,
Thank you for taking the time to share your experience. I’m very concerned to hear about the issues you’ve faced, and I completely understand how frustrating this must be. At Aptive, we take both the effectiveness and safety of our products very seriously, and it’s important to us that our customers feel confident in the service they receive.
I’d like to personally look into your account to ensure everything is addressed properly and make sure you get the care and results you expected from the start. Please reach out to us directly at socialmedia@goaptive.com so we can review your service history and work toward a solution that restores your trust.
We truly appreciate you being part of the Aptive neighborhood, and your feedback helps us improve the experience for every customer.
-Jasmine
Andre was great
Andre was great. He knew what he was doing. I showed him my needs. He did excellent work and explained what he was doing as we went alone on my next appointment I will be requesting him 10/10
12 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi Steve,
Thank you for sharing your experience! We’re thrilled to hear that Andre provided knowledgeable, thorough, and attentive service while addressing your needs. At Aptive, we take pride in having service professionals who not only deliver excellent treatments but also communicate clearly and make our customers feel confident in the process.
We truly appreciate you being part of the Aptive neighborhood, and we’ll be sure to pass along your kind words to Andre. We look forward to your next appointment!
-Jasmine
They tell me everything they do
12 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi Fred,
Thank you for sharing your feedback! We’re glad to hear that our team takes the time to clearly explain the work they’re doing. At Aptive, we take pride in keeping our customers informed and ensuring every service visit is thorough and transparent. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Réponse de Aptive Pest Control - Boston
Hi there,
Thank you for sharing your feedback. We’re glad to hear that your appointment notifications and scheduling met your expectations. At Aptive, we strive to keep every customer informed and ensure timely, reliable service, and it’s great to know we hit the mark in your experience.
We truly value having you as part of the Aptive neighborhood and look forward to continuing to provide professional, dependable service you can count on.
-Jasmine
Never addressed my issues when I…
Never addressed my issues when I changed from previous company who I was happy with. When I addresses and called the issue was unsatisfactory treated. The person who came out in my opinion was not trained properly. Very dissatisfied and can’t wait for this contract to expire. 😡
8 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi Deb,
Thank you for taking the time to share your experience. I’m very sorry to hear that your transition to Aptive did not meet your expectations and that the service you received was unsatisfactory. We aim to provide thorough, effective pest control and highly trained service professionals, and it’s clear we fell short in your situation.
Your feedback is important, and we take it seriously. I’d like the opportunity to review your account and address the issues you experienced to ensure they are properly resolved. Please reach out to us directly at socialmedia@goaptive.com so we can discuss your concerns and work toward a resolution.
At Aptive, we value every customer and their trust, and we are committed to improving our services and making sure each visit is effective and professional.
-Jasmine
Lewis is an excellent technician
Lewis is an excellent technician. Treats everything that needs treatment and replaces the mousetraps.
31 octobre 2025
Réponse de Aptive Pest Control - Boston
Hi Carol,
We’re thrilled to hear that Lewis continues to provide thorough and attentive service! At Aptive, we take pride in service professionals who address every concern and ensure your home is fully protected. Thank you for choosing Aptive and for recognizing Lewis’s dedication!
-Jasmine
I would like to speak to a local rep or…
I would like to speak to a local rep or the tech who performed my service.
I'm not interested in an App, or clicking a link, or receiving a text from a 5 digit #.
5 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi George,
Thank you for sharing your feedback. I completely understand your preference to speak directly with a local representative or the service professional who visited your home. At Aptive, we strive to make every interaction personal and effective, and we appreciate you letting us know how you’d like to be contacted.
Please reach out to us directly at socialmedia@goaptive.com so we can connect you with a local representative who can address your concerns and assist you personally. Your satisfaction is very important to us, and we want to ensure your experience with Aptive meets your expectations.
-Jasmine
Chris provided excellent service. …
Chris provided excellent service from beginning to end. Chris was thorough and paid attention to the nevessary details.
5 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi Rosanne,
Thank you for sharing your experience! We’re thrilled to hear that Chris provided excellent, thorough service and paid close attention to every necessary detail. At Aptive, we take pride in having service professionals who are dedicated to delivering reliable and careful care for every customer.
We truly appreciate you being part of the Aptive community and for recognizing Chris’s commitment to providing outstanding service.
-Jasmine
Impossible to cancel
I moved home over 6 months ago and have phoned in to cancel over 3 times. I keep getting text messages and arrivals notification and charges.
4 novembre 2025
Avis spontané
Réponse de Aptive Pest Control - Boston
Hi James,
Thank you for bringing this to our attention. I completely understand how frustrating it must be to continue receiving messages and charges after moving and reaching out several times to cancel. That’s not the seamless experience we want for our customers. At Aptive, we take these situations seriously, and I’d like to ensure your account is properly updated and any remaining issues are resolved right away. Please reach out to us at socialmedia@goaptive.com so we can take care of this for you. We truly appreciate you taking the time to share your experience and for being part of the Aptive neighborhood.
-Jasmine
Aptive is a scam
Aptive is a scam. Their sales tactic is quite invasive. The salesman, Michael, who came to our house literally would not take "No" for an answer, to the point of questioning our financial status. We continued to decline, he continued to push. He even told us many of our neighbors had signed up for services, which we eventually found not to be true. Finally, after MANY price adjustments we agreed to a contract more or less to get him out of our face. The timing of services were inconsistent, and we didn't notice much of a difference. Will be cancelling and will not recommend.
25 octobre 2025
Réponse de Aptive Pest Control - Boston
Hi there,
Thank you for taking the time to share your experience. We take feedback like this very seriously, as it helps us ensure every interaction reflects the values of the Aptive neighborhood. We are genuinely sorry to hear that your experience with our sales process and service did not meet the standards we strive for.
We want every customer to feel respected and comfortable when considering our services, and your experience is not reflective of the level of care and integrity we aim to provide. If you are open to it, we would like to review your account and the concerns you raised so we can make things right. Please reach out to us at socialmedia@goaptive.com so we can address this directly.
Thank you again for sharing your feedback, and for giving us the opportunity to learn and improve.
-Jasmine
the tech showed up early started…
the tech showed up early started immediately was clean quick and efficient
1 novembre 2025
Réponse de Aptive Pest Control - Boston
Hi there,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that your service professional arrived on time, worked efficiently, and left everything clean. Our team takes pride in providing prompt, thorough, and respectful service, and it’s great to know that reflected in your visit.
We appreciate your feedback and your trust in Aptive to protect your home.
-Jasmine
We are informed of everything they do
We are informed of everything they do, with words and photos. I do appreciate that. I also appreciate that we have not suffered the pests of last year.
31 octobre 2025
Réponse de Aptive Pest Control - Boston
Hi Jean,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re thrilled to hear that our team keeps you informed with clear communication and photos, and that our service has helped protect your home from pests compared to last year. Providing thorough, attentive, and effective care is what we strive for, and it’s wonderful to know that reflected in your experience.
We truly appreciate your trust in Aptive and your feedback. It inspires our team to continue delivering the high-quality service our customers rely on.
-Jasmine
We had a serious rodent problem and…
We had a serious rodent problem and since we have been using Aptive the rodents have completely disapeared. They also have contained mosquito and other pest issues. The only negative that I give is that they need to inprove their communication. I have to constanly ask them what hey are doing. Also, we get a different person each visit and it seems that the previous person does not leave a note as to what they did. As an example, the first person put mouse traps in certain areas but the next months person knew nothing about them or where they were. I had to walk around with the technician and look for them
30 octobre 2025
Réponse de Aptive Pest Control - Boston
Hi Paul and Annette,
Thank you for sharing your experience and for trusting Aptive with your pest control needs. We’re so glad to hear that your rodent problem has been resolved and that we’ve been able to help with mosquitoes and other pests.
We also appreciate your honest feedback about communication and consistency. We understand how frustrating it can be to have to repeatedly explain your setup to different service professionals, and we’re actively looking for ways to improve continuity and ensure notes are properly passed along between visits.
Your input is invaluable in helping us improve, and we’re grateful to have you as part of the Aptive neighborhood. We’ll continue working to make each visit as seamless and effective as possible.
-Jasmine
I am dissatisfied with your company and wish to cancel.
I am dissatisfied with your products and procedures. I have more roaches than ever before. We lived in this 100 year old house for more than 40 years without any roaches. I have been on hold for almost an hour trying to cancel your services with no one picking up the phone.
18 septembre 2025
Réponse de Aptive Pest Control - Boston
Hi Barbara,
Thank you for sharing your experience. We’re sorry to hear about the pest activity and the difficulty you’ve had reaching us. That’s not the experience we want for our customers. Roaches can be especially persistent in older homes, and while our treatments are designed to reduce activity over time, we understand how frustrating it can be when results aren’t meeting expectations.
We’d like to review your account and ensure the right treatment plan is in place. Please reach out to us at socialmedia@goaptive.com so we can assist right away. We appreciate you giving Aptive a try and value your feedback.
-Jasmine
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