Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement245 Roosevelt Rd, Bldg 9, 60185 West Chicago, IL, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Pablo did an excellent job arriving on time, answering my questions, asking me if there’s anything else, and offering to answer questions even if they came up after he left. He was very thorough, and... Voir plus
L'entreprise a répondu
Some things seem to have changed at Aptive. I had to call about scheduling, since none was listed. I don't know if I have the same location servicing my home. The technician went a bit too fast. Ov... Voir plus
Today I was unable to be here when Steve arrived to service my house and property. He let me know ahead of time when he would be arriving and what he was going to do. He made sure to send me at least... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, Etats-Unis
- 13126354680
We overthink pests so you don't have to.
4,5
Excellent
242 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cesar made my experience great by…
Cesar made my experience great by communicating, a thorough servicing, and demonstrating knowledge of pest control. Cesar texted me a 20 minute heads up so I could prepare our house for an interior treatment. He used a long brush to clean away cobwebs from crevices and eaves. He asked if I had any specific concerns. He engaged with the customer by telling them what pests he was targeting and why. This demonstrates more than transactional, corporate services, this shows the heart of a teacher.
17 février 2026
Réponse de Aptive Pest Control - Chicago
Hi Mitchel,
Thank you so much for sharing your detailed feedback! We’re thrilled to hear that Cesar provided such a thorough and thoughtful service experience. At Aptive Environmental, we strive to go beyond standard treatments by communicating clearly, addressing specific customer concerns, and educating homeowners about pest control.
It’s wonderful to know that Cesar’s professionalism, attention to detail, and willingness to engage made such a positive impression. Feedback like yours motivates our team to continue delivering service with the care, knowledge, and heart our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
Réponse de Aptive Pest Control - Chicago
Hi Greg,
Thank you for sharing your experience! We’re thrilled to hear that John provided friendly and thorough service. At Aptive Environmental, we take pride in having knowledgeable, professional service professionals who deliver reliable and detailed care for every home.
Feedback like yours motivates our team to continue going above and beyond for our customers. We truly appreciate you choosing Aptive!
-Jasmine
I switched back because your team cares!!!!
I switched back because your people are trained to care. They kept myself up to date and recognized i have pets. The tech was educated/trained on how to address the application. Cant thank him enough!!! Outstanding job!!!
13 février 2026
Réponse de Aptive Pest Control - Chicago
Hi Bobby,
Thank you for sharing your experience! We’re thrilled to hear that our team’s training, attention to detail, and pet-conscious approach made a difference. At Aptive, we take pride in keeping our customers informed and delivering safe, effective, and knowledgeable service for every home and yard we protect.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide outstanding service.
-Jasmine
Réponse de Aptive Pest Control - Chicago
Hi Aaron,
Thank you for taking the time to share your experience. We’re glad to hear that our team was able to address the areas of need outside your home. At Aptive, we strive to provide thorough and effective pest protection both inside and out, so it’s great to know our efforts made a difference.
We truly appreciate your feedback and for trusting Aptive to help protect your home and property.
-Jasmine
These guys did a fantastic job
These guys did a fantastic job! New trainees got excellent instructions from the senior technician. We have work together on my issues before and he clued his "Newbie" in great. Hit all the high and low spots. Easy to communicate needs to and great follow up. 10 out of 10.
10 février 2026
Réponse de Aptive Pest Control - Chicago
Hi Vincent,
Thank you so much for taking the time to share this detailed feedback! We’re thrilled to hear that our team not only addressed your needs thoroughly, from the high spots to the low, but also provided a strong training experience for new technicians. Clear communication and reliable follow-up are priorities for us at Aptive, and it’s wonderful to know that came through during your visit.
We truly appreciate you choosing Aptive and being part of our community. Your kind words mean a lot to our team, and we look forward to continuing to provide top-notch, dependable service for your home.
-Jasmine
Réponse de Aptive Pest Control - Chicago
Hi Jacqueline,
Thank you for taking the time to share your experience! We’re glad to hear our Aptive service professionals have been courteous and responsive to your concerns. Providing attentive, respectful service is something our team takes seriously, and it’s wonderful to know that came through during your visits.
We truly appreciate you choosing Aptive and being part of our community. Your feedback means a lot to us, and we look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
I had my service done in the beginning…
I had my service done in the beginning of the month and had to schedule a re-service at no charge due to that the technician didn't complete the services entirely. I have auto- pay and I was charged again on my card. I had to wait a few days to get my money refunded back to my card. The request made during the scheduling is not communicated to the technician which can be frustrating. I don't know what is going on , but I had better service at the beginning of my contract.
29 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Debra,
Thank you for sharing your experience and for being so detailed about the challenges you’ve faced. I completely understand how frustrating it must have been to schedule a re-service and deal with the billing mix-up, especially when expectations weren’t clearly communicated to the service professional. That’s not the seamless experience we aim to provide at Aptive, and your feedback is very important to us.
We truly appreciate you sticking with us and letting us know where we can improve. I’ll be sure to share your comments with our team so we can work on improving communication between scheduling and our service professionals, as well as ensuring these billing situations are handled more smoothly in the future.
Thank you for choosing Aptive to protect your home, and we hope to restore your confidence in the level of service we provide moving forward.
-Jasmine
Technician had clear communication
Technician had clear communication, included pictures of work completed.
5 février 2026
Réponse de Aptive Pest Control - Chicago
Hi Melissa,
Thank you for taking the time to share your experience and for choosing Aptive. We’re glad to hear that your service professional provided clear communication and included pictures of the work completed. Keeping you informed and ensuring transparency is something we take pride in, and it’s wonderful to know it made a difference. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.
-Jasmine
They always send pictures and let me…
They always send pictures and let me know exactly where they are treating areas on my property.
30 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Dawn,
We’re glad to hear that our team keeps you informed with photos and clear updates on the areas being treated! At Aptive, we take pride in providing thorough service and transparent communication so our customers always know what’s being done to protect their homes. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
He was very personable and professional.
23 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi there,
We’re glad to hear our service professional was both personable and professional! At Aptive, we take pride in delivering thorough, reliable pest control while making every visit a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Reviewed
Service is dependable. Aptive is pretty responsive but not easily contacted unless you call. Tried to get Aptive to reduce audits per year (unsure if they have contractual restrictions).
23 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi John,
Thank you for sharing your feedback. We’re glad to hear you find our service dependable and that our team is responsive, those are exactly the experiences we strive to provide at Aptive.
I understand it can be frustrating when contacting us feels challenging, and your point about the frequency of audits is important. While some aspects of service frequency are guided by the terms of the agreement, we’d be happy to review your account and discuss options to make your service more convenient.
Please feel free to reach out to us at socialmedia@goaptive.com so we can connect directly and ensure your service aligns with your needs. We truly value you as part of the Aptive neighborhood and appreciate you taking the time to share your experience.
-Jasmine
On-time & Great Service
Effective communication, asking for issues upfront, adjusting the schedules as needed. always prompt with timings and service. The service agents are polite and ask questions.
28 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Umesh,
Thank you for sharing your experience! We’re thrilled to hear that our team’s communication, promptness, and attentiveness have made your service visits smooth and reliable. At Aptive, we strive to provide service that is clear, responsive, and professional, and it’s wonderful to know our efforts are making a difference.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Feedback like yours means a lot to our team, and we’ll be sure to share your kind words with our service professionals.
-Jasmine
We got a very thorough treatment for…
We got a very thorough treatment for the exterior of our house.
18 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Martin,
Thank you for sharing your feedback! We’re glad to hear that you were pleased with the thorough exterior treatment of your home. At Aptive, our service professionals take pride in providing effective, detailed pest protection to help keep your home safe and comfortable.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Your feedback means a lot to our team!
-Jasmine
I always know when they are coming and…
I always know when they are coming and get a report on what was done.
15 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Lorraine,
Thank you for sharing your feedback! We’re thrilled to hear that our communication keeps you informed and that you receive detailed reports after every service. At Aptive, we take pride in providing thorough, reliable pest protection while ensuring every customer feels confident and well cared for.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Great product BUT they repeatedly…
Great product BUT they repeatedly ignore the request to schedule in advance, specifically they just show up and begin the treatment whether it is appropriate for us or not.
16 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Ed,
Thank you for sharing your feedback. I’m glad to hear that you’ve seen the value of our products, but I’m very sorry to hear that your requests for advance scheduling have not been consistently followed. I completely understand how frustrating it can be when service visits don’t align with your availability or needs.
At Aptive, we strive to provide thorough pest protection while respecting your schedule and preferences. I’d like the opportunity to review your account and ensure our service professionals follow your scheduling requests going forward. Please reach out to us directly at socialmedia@goaptive.com so we can make sure future visits are planned at times that work best for you.
We truly appreciate you being part of the Aptive neighborhood and for helping us improve our service experience.
-Jasmine
I never received a copy of the contract…
I never received a copy of the contract by email as promised by the representative.
12 septembre 2025
Réponse de Aptive Pest Control - Chicago
Hi Philip,
Thank you for sharing your feedback. I’m very sorry to hear that you did not receive a copy of your contract as promised. I completely understand how important it is to have proper documentation for your records, and I apologize for the inconvenience this has caused.
At Aptive, we want every customer to feel informed and confident in their service. Please reach out to us directly at socialmedia@goaptive.com so we can send you a copy of your contract and make sure your account is fully updated.
We appreciate you being part of the Aptive neighborhood and for giving us the opportunity to address this promptly.
-Jasmine
It has been quite efficient in keeping the Level of mosquitoes down
It has been quite efficient in keeping the level of mosquitoes down.
18 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Mark,
Thank you for taking the time to share your experience! We’re so glad to hear that our services have been helping keep mosquitoes under control. At Aptive, we strive to provide effective, reliable solutions to help make your home and yard more comfortable.
We appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. If there’s ever anything more we can do to improve your experience, please don’t hesitate to reach out.
-Jasmine
Thorough job!
Our technician always give informative information and does a thorough job. Photos included!
10 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Rita,
Thank you for sharing your feedback! We’re thrilled to hear that your service professional provides informative updates and thorough service, and that the photos help you see the work being done.
At Aptive, we strive to deliver clear communication and reliable, detailed service for every customer. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Outstanding Service
The technician arrived on time.
They asked if there were any specific areas that needed attention.
They were Professional and Polite.
9 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi James,
Thank you for sharing your feedback! We’re glad to hear that our service professional arrived on time, took the time to ask about your specific concerns, and provided professional and polite service. At Aptive, we take pride in delivering thorough, reliable pest control while ensuring our customers feel informed and confident in the results.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
GREAT JOB always friendly very thorough when…
Always friendly very thorough when doing the job and I like that. They send pictures showing that they have done the job. And always attentive to the places that we say when we see the creatures lol
9 janvier 2026
Réponse de Aptive Pest Control - Chicago
Hi Tina & Mike,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been friendly, thorough, and attentive to the areas you’ve pointed out. It’s great to know that the photos help you see the work being done and give you peace of mind.
At Aptive, we take pride in providing detailed, reliable service while making sure our customers feel informed and confident in their pest control. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home!
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.