The staff were very kind and helpful explaining certain treatments and why a rat box did not belong on the deck upstairs. They sent pictures on my cell of all they did which impressed us. It was a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Aptive does a great service. we have no chiggers no ticks no fleas our yard is good thanks to their exterminators. Very professional and courteous.
L'entreprise a répondu
Very professional and helpful. He explained me the issues of pest I didn’t even know and took care of it. Afterwards he sent me pictures of all the things. Very satisfied.
L'entreprise a répondu
The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
2030 G Ave, Ste 1100, 75074, Plano, TX, Etats-Unis
- 14699330849
We overthink pests so you don't have to.
4,5
Excellent
262 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Aptive Pest Control - Dallas
Thanks for sharing this with us, Chris. It's disappointing to hear that your experience didn't align with the expectations set at the beginning of service. When expectations and results don't match, it's understandable to feel frustrated.
We'd like the opportunity to learn more about your experience and the concerns that led to this. Please email socialmedia@goaptive.com with your service address and any additional details so our team can take a closer look. We're here to help!
-Alexis, Aptive Care Team
Aptive does a great service
Aptive does a great service. we have no chiggers no ticks no fleas our yard is good thanks to their exterminators. Very professional and courteous.
10 juin 2026
Réponse de Aptive Pest Control - Dallas
Hi Michael,
Thank you for sharing your experience with Aptive. We’re thrilled to hear your yard has stayed free of chiggers, ticks, and fleas, and that our team’s work has made a noticeable difference for you.
It’s also great to know you’ve found our service professionals to be professional and courteous. We appreciate your trust in Aptive and are glad to keep your outdoor space protected and handled so you can enjoy your home with confidence.
-Jasmine, Aptive Care Team
Very professional and helpful
Very professional and helpful. He explained me the issues of pest I didn’t even know and took care of it. Afterwards he sent me pictures of all the things. Very satisfied.
9 juin 2026
Réponse de Aptive Pest Control - Dallas
Thank you for sharing your experience. We're delighted to hear that our service professional was knowledgeable, took the time to explain pest concerns you may not have been aware of, and handled them during the treatment. It's great to know that the follow-up photos helped keep you informed about the work that was completed.
We truly appreciate your feedback and are glad you were very satisfied with the service you received. It's always a pleasure to treat your home, and we're grateful you've chosen Aptive to help with your pest control needs!
-Alexis, Aptive Care Team
The staff were very kind and helpful…
The staff were very kind and helpful explaining certain treatments and why a rat box did not belong on the deck upstairs. They sent pictures on my cell of all they did which impressed us. It was a very good experience.
9 juin 2026
Réponse de Aptive Pest Control - Dallas
Thank you for sharing your experience with us, Cathie. We're delighted to hear that our team has been kind, helpful, and takes the time to explain the treatments being performed, including why certain recommendations were made for your property. Clear communication is an important part of providing quality service, and we're glad that stood out to you.
It's also great to know that receiving photos of the completed work gave you added confidence in the service provided. We truly appreciate your feedback and are grateful for the opportunity to help with your pest control needs. Thank you again for choosing Aptive!
-Alexis, Aptive Care Team
They do a good job in pest control
10 avril 2026
Réponse de Aptive Pest Control - Dallas
Hi Masood,
Thank you for taking the time to share your feedback. We’re glad to hear you’re satisfied with the pest control service and that things have been working well for you with Aptive.
We appreciate the trust you place in our team to help keep your home protected. At Aptive, we’ve got this handled, and we’re always here if you need anything in the future.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Dallas
Hi Mark,
Thank you for sharing this feedback! We’re glad to hear you’ve had a positive experience and that you feel confident in the treatment and its effectiveness with your pets and family.
At Aptive, we work hard to provide service that balances safety and results, so it’s great to hear that coming through for you. At Aptive, we’ve got this handled, and we truly appreciate you trusting us to care for your home.
-Jasmine, Aptive Care Team
The technicians were awesome
The technicians were awesome. They addressed the issues and quickly fixed the problem. Everything they said they would do was done
28 mai 2026
Réponse de Aptive Pest Control - Dallas
Hi Jerry,
We really appreciate you taking the time to share this. It’s great to hear our service professionals were able to quickly address the issues and follow through on everything they committed to, that kind of reliability is exactly what we aim for at Aptive.
At Aptive, we’re focused on making sure every visit feels handled from start to finish, so you can feel confident things are taken care of the right way. Thank you for choosing Aptive, we truly appreciate your trust in us.
-Jasmine, Aptive Care Team
We had a great experience the customer…
We had a great experience the customer service was excellent.
16 mai 2026
Réponse de Aptive Pest Control - Dallas
Hi there,
We really appreciate you taking the time to share this! It’s great to hear you had a great experience and that the customer service stood out as excellent.
At Aptive, we work hard to make every interaction smooth, helpful, and positive from start to finish, and feedback like this means a lot. As always, we’ve got this handled when it comes to delivering service you can feel confident in and support you can count on.
-Jasmine, Aptive Care Team
Nice helpful staff
24 mai 2026
Réponse de Aptive Pest Control - Dallas
Hi there,
Thank you for the great feedback! We’re glad to hear our team has been nice and helpful during your experience with Aptive.
At Aptive, our goal is to make sure everything is handled with professionalism and care from the moment you connect with us through every service visit. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Sam was very professional and friendly.
28 mai 2026
Réponse de Aptive Pest Control - Dallas
It's great to hear that you're satisfied with the treatment provided, James Skaggs! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Dallas
Hi Randy,
Thank you for sharing this feedback, and I’m sorry to hear you’re still dealing with roaches after service. That’s understandably frustrating and not the experience we want for Aptive customers.
Our goal is always to make sure pest issues are fully handled, not left ongoing or unchanged. We’d really like the opportunity to look into your account and see what’s going on so we can address this properly.
Please reach out to socialmedia@goaptive.com directly so we can get this handled and work toward a better result for you.
-Jasmine, Aptive Care Team
Technician was prompt and polite and…
Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.
26 mai 2026
Réponse de Aptive Pest Control - Dallas
Thank you for taking the time to share your experience with us, Sue! We’re so glad to hear that our service professional was prompt, polite, and attentive to your concerns. It’s great to know he took the time to listen and complete the treatment promptly as well! Your satisfaction means the world to us, and we're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
The technician did a great job but front office did not
The technician did a great job and I rate him the highest.
However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn't show. Considering you block at minimum 4-8 hours that is substantial. I called and they said I had been scheduled for the next day (Saturday) I was never notified or contacted. Apparently some issue at the office, apologies. As a inconvenience offering they would give me a $20 discount for the visit, which by the way was a regular visit as it "was time" even though I called with an issue.
As I said the tech showed up in the morning and did an excellent job.
When I received the invoice (im on autopay) they gave me a $20 discount but charged me $20 more than the normal rate for the visit.
Bad customer service!
17 mai 2026
Réponse de Aptive Pest Control - Dallas
Hi there,
Thank you for the feedback, and we’re glad to hear the service professional did a great job, we’ll pass that along.
I’m really sorry for the scheduling mix-up, lack of communication, and the frustration with your billing experience. That’s not how we want things handled at Aptive, especially when your time has already been set aside for service.
Please reach out to socialmedia@goaptive.com so we can review your account and get this properly handled. We appreciate you bringing this to our attention.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Dallas
We really appreciate you taking a moment to share this with us, JAMES SUIT! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Thorough service and friendly delivery
The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.
16 mai 2026
Réponse de Aptive Pest Control - Dallas
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Dallas
Hi Robert,
Thank you for the simple but meaningful feedback. We’re glad to hear your experience with Aptive and our service professionals came across as professional. That consistency in how we show up is something we work hard on every day, from communication to the way we handle each visit in your home. At Aptive, we rely on a we’ve got this handled mindset so you can feel confident that things are being taken care of the right way. We appreciate you choosing Aptive and trusting us with your service.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Dallas
Hi Brian,
Thank you for sharing this. We’re glad to hear you had a great experience and that our service professionals came across as very knowledgeable. That level of confidence and clarity makes a real difference when it comes to servicing your home, and we’re happy it stood out to you. At Aptive, we take a we’ve got it handled approach, making sure every visit is taken care of smoothly and with attention to detail from start to finish. We appreciate you choosing Aptive and trusting us with your home.
-Jasmine, Aptive Care Team
Aptive Review
Aptive is wonderful to alert me before arriving and inform me of any changes to the appointment if necessary. Aptive has been good to return should part of my service not been met. They are professional and courteous. Although, there have been times that a call back has been necessary because of my pets not allowing a completed service call. I have truly appreciated the professionalism evident from Aptive.
9 mai 2026
Réponse de Aptive Pest Control - Dallas
Thank you for taking a moment to share this with us, Sharon! I'm so glad to hear you’ve had a positive experience with the communication, professionalism, and flexibility when adjustments were needed during service visits. It's good to know that even while your pets might stop us from completing all areas you'd like, that you're able to get that handled quickly when those times arise.
If there’s ever anything you’d like us to review further, feel free to reach out to socialmedia@goaptive.com with your service address and details. We appreciate your continued trust in our team at Aptive, and we're grateful for the opportunity to care for your home's pest control needs!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Dallas
Hi Mary,
We really appreciate you sharing this feedback, and we’re glad to hear the communication, work ethic, and efficiency all stood out during your service. At Aptive, we take pride in delivering a smooth and reliable experience from start to finish, and it’s great to know that came through for you. We work hard to make sure every visit is handled with care and consistency, and we’re grateful for the opportunity to take care of your home.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Dallas
Hi Will,
Thank you for sharing this! We’re really glad to hear you had a great service experience and truly appreciate your recommendation. At Aptive, we focus on delivering dependable, high-quality service that makes it easy to feel confident in your home’s protection.
We appreciate you choosing Aptive and trusting us with your pest control needs. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with service you can confidently recommend.
-Jasmine, Aptive Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.