Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Aptive pest control services are wonderful. They always do what they say they are going to do and take pictures when they are on site as proof if I’m not home. Also, they Keep their appointments. I de... Voir plus
L'entreprise a répondu
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... Voir plus
L'entreprise a répondu
Anitha did a great job for customer service! Been with Aptive a long time and did not get a minuet of information from other reps for the same problem! the problem is you went from a quarterly servi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, Etats-Unis
- 12816096832
We overthink pests so you don't have to.
4,6
Excellent
321 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The tech was nice and friendly
The tech was nice and friendly. She did some spot treatment inside the house. She sprayed outside but I’m not sure if she checked the rodent traps outside and she didn’t replace any of the bug traps inside.
The extermination services have changed over the last couple of years. Not sure if information is available to the techs about each account and with my busy schedule, I don’t always remember to ask them to check everything. I have noticed that the yard is no longer treated, the eaves aren’t brushed every time, and the traps aren’t checked unless I ask them to be checked. Just not really sure what I’m paying for now.
6 mai 2026
Réponse de Aptive Pest Control - Houston
Hi Denise,
Thank you for sharing this feedback. I’m glad to hear your service professional was friendly, but I’m sorry for the uncertainty around what’s being completed during your visits. That kind of inconsistency can be frustrating, especially when you’re relying on us to stay on top of everything without having to follow up.
At Aptive, we aim for clear, thorough service every time so you know exactly what’s been handled inside and out. What you described around traps, eaves, and yard treatment is not the experience we want for you.
Please reach out to socialmedia@goaptive.com so we can review your account and make sure everything is being properly handled moving forward. At Aptive, we’ve got this handled, and we want you to feel confident in every visit.
-Jasmine, Aptive Care Team
Thorough expertise!
10 mai 2026
Réponse de Aptive Pest Control - Houston
Hi Deirdre,
Thank you for the great feedback and for choosing Aptive! We’re proud to have a team that brings thorough expertise and attention to every service visit, and we’re so glad that stood out to you. Our goal is to make sure every customer feels confident their home is being properly handled with care and professionalism. We truly appreciate your support and being part of the Aptive family!
-Jasmine, Aptive Care Team
Great Job Sir
The gentleman that came to the house was very detail oriented and new his job well. We really appreciated the time who got everything done.
9 mai 2026
Réponse de Aptive Pest Control - Houston
Hi Estella,
Thank you so much for taking the time to share your experience with Aptive! We’re thrilled to hear that your service professional was detail-oriented, knowledgeable, and took the time to make sure everything was completed thoroughly. That level of care and attention is exactly what we strive for, because we want every customer to feel confident their home is being properly handled. We truly appreciate your support and thank you for being part of the Aptive family!
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Houston
Hi Luke,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional took the time to clearly explain the treatment method during your visit.
At Aptive, we believe transparency and communication are just as important as the service itself, so you always feel informed and confident in what’s being done in your home. We work hard to make sure every visit is handled with care, clarity, and professionalism from start to finish. Thank you for choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Houston
Hi Christy,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service professionals have consistently been on time, friendly, and knowledgeable during your visits.
At Aptive, we take pride in making sure every service is handled with reliability, professionalism, and care so you can feel confident your home is in good hands. Thank you for choosing Aptive and trusting us to help keep your home protected!
-Jasmine, Aptive Care Team
The wrong house was done
The wrong house was done. After I reported it the team was sent the next day to correct the situation.
9 mai 2026
Réponse de Aptive Pest Control - Houston
Hi Dennis,
We really appreciate you taking the time to share this, and we’re sorry for the mix-up with the initial service location. That’s not the experience we want for our customers, and we understand how frustrating that must have been.
We’re glad our team was able to return the next day and get everything corrected for you. At Aptive, we aim for every visit to be handled accurately and efficiently the first time, and when something doesn’t go as planned, we work quickly to make it right.
Thank you for your patience while this was resolved and for giving us the opportunity to get it handled properly.
-Jasmine, Aptive Care Team
Réponse de Aptive Pest Control - Houston
Thank you for sharing your feedback with us, Cassandra! We’re glad to hear the service professional was polite and thorough during your treatment. It’s always good to know the work was handled with care and attention to detail. We truly appreciate you choosing Aptive to help protect your home from unwanted pests!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Houston
Hi Edmund,
Thank you for sharing this feedback. I’m glad to hear you’ve consistently experienced professionalism and enthusiasm from the Aptive team. We believe a great service visit should feel both reliable and positive, so it’s encouraging to know that comes through in your interactions with us. At Aptive, we take pride in showing up ready to help and making sure your pest concerns are fully handled with care and attention. We truly appreciate you being part of the Aptive neighborhood.
-Jasmine, Aptive Care Team
this last visit there was lack of communications
this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been completed with findings and pictures. unsure if even done.
6 mai 2026
Réponse de Aptive Pest Control - Houston
We appreciate you taking the time to share this, CJ. I’m sorry to hear the communication during your most recent visit didn’t follow the usual pattern you’ve come to expect. That kind of step-by-step update really helps provide clarity and peace of mind, and it’s understandable to notice when something feels different.
We’d be glad to help look into what happened on this visit and ensure everything was completed as scheduled, along with reviewing any service notes or findings available from the team. Feel free to email us at socialmedia@goaptive.com, including your service address, and we'll handle it from there. We're here for you!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Houston
We appreciate you sharing this, Mark! It’s great to hear the service professionals made such a positive impression and took the time to be engaging while handling your pest control needs. That kind of approachable, attentive service is exactly what we strive for. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Houston
Hi Ronald,
We really appreciate you taking the time to share this. At Aptive, we know a great service experience comes down to doing the job thoroughly while still being respectful of your time, so it’s great to hear your service professional delivered that balance both inside and outside your home.
Thanks for choosing Aptive, we’ve got this handled and we’re glad to be taking care of your home.
-Jasmine, Aptive Care Team
Excellent Care & Service
5 mai 2026
Réponse de Aptive Pest Control - Houston
Hi there,
We really appreciate you taking the time to share this. At Aptive, it means a lot to hear that you experienced excellent care and service, that’s exactly what we strive to deliver every visit.
Thanks for choosing Aptive, we’ve got this handled and we look forward to continuing to take great care of your home.
-Jasmine, Aptive Care Team
Anitha did a great job for customer…
Anitha did a great job for customer service! Been with Aptive a long time and did not get a minuet of information from other reps for the same problem! the problem is you went from a quarterly service to a 14 day+ Service. I was never told that and I must have missed a flyer If I missed the flyer or change in terms please sent that document to me.
5 mai 2026
Réponse de Aptive Pest Control - Houston
Hi Mike,
Thank you for taking the time to share this, and for being a long-time Aptive customer. We’re really glad to hear Anitha provided great customer service, and we’ll be sure to pass that along to her.
That said, I understand your concern about not feeling clearly informed regarding the change in service frequency. Communication like that should always be clear and consistent, and we want to make sure you feel fully confident in your service plan. If you’d like, please reach out to socialmedia@goaptive.com so we can review your account with you and resend any relevant documentation.
At Aptive, we aim to keep things straightforward and dependable, because when we say we’ve got this handled, it means making sure you’re informed and supported every step of the way.
-Jasmine, Aptive Care Team
Javon Gipson
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of the treatments he has planned for the visit and checks with us if any inside treatment is needed. I highly respect his professional attitude and recommend him to anyone wishing to service their home.
5 mai 2026
Réponse de Aptive Pest Control - Houston
It's fantastic to hear Javon has consistently provided courteous, professional service during his visits to your home! It’s great that his communication before arrival, punctuality, clear treatment overview, and willingness to check in about any additional needs have made a strong impression. We also appreciate you recognizing his professionalism and recommending him. Thank you for your feedback and your trust in Aptive!
-Alexis, Aptive Care Team
Aptive pest control services are…
Aptive pest control services are wonderful. They always do what they say they are going to do and take pictures when they are on site as proof if I’m not home. Also, they Keep their appointments. I definitely would recommend their service.
16 décembre 2025
Réponse de Aptive Pest Control - Houston
We’re really glad to hear you’ve had such a positive experience with our service, Ana! It’s great to know that our team follows through on what’s promised, keeps appointments, and provides photo updates so you can see the work even when you’re not home. We truly appreciate your recommendation and your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Addressed specific concerns and answered questions
Both technicians were efficient and explained the process of different products used since it was raining. Addressed concerns and answered questions thoroughly.
22 avril 2026
Réponse de Aptive Pest Control - Houston
Hi Rachana,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear that both service professionals were efficient and took the time to clearly explain the products and process, especially with the weather adding an extra layer to the visit. Making sure your concerns are addressed and your questions are fully answered is exactly the kind of experience we aim to deliver every time.
We’re glad everything felt thorough and easy to understand, and we’ll be sure to share your feedback with the team. At Aptive, we work hard to make sure even the details are communicated clearly so you can feel confident it’s all handled the right way, we’ve got this handled.
-Jasmine, Aptive Care Team
I like that I have had no pest problems…
I like that I have had no pest problems going on 3 years. However you have to practically follow the exterminator around to assure he indeed does spray. I’ve had issues where they billed me and Im still waiting on them to show up. This last one did a fantastic job. I followed him through the security system. The previous week, the guy showed up without letting me know,that he was on the way.He was gone within 5 minutes. I checked and only found traces, that he might have sprayed the front doorway only. Even with 5 cameras, he still left and charged my account. Before him, another exterminator supposedly came, I had forgotten about the appointment and failed to unlock the gate. He didn’t even provide a video to confirm that. The exterminators who are proud of their work provide videos. I also like, that on my recent communication with support services, It was easier and I really got to talk to a real person and have them reschedule
30 avril 2026
Réponse de Aptive Pest Control - Houston
Hi Frank,
Thank you for taking the time to share this, and thank you for choosing Aptive and staying with us for several years. We’re glad to hear you’ve had strong overall pest control results and that your recent support experience felt more helpful and personal.
That said, I’m sorry for the inconsistency you’ve experienced around communication, service documentation, and clarity of what was completed. You should always feel confident about arrival, service details, and follow-through, and I understand why this has been frustrating.
We’d appreciate the chance to review your account and make sure everything is aligned moving forward. Please reach out to socialmedia@goaptive.com so we can go over it with you directly.
At Aptive, we aim for every service to be clear, consistent, and fully handled the right way, we’ve got this handled.
-Jasmine, Aptive Care Team
Got what I needed in a professional…
Got what I needed in a professional manner and clear concise communication. The service was excellent.
29 avril 2026
Réponse de Aptive Pest Control - Houston
Hi Gary,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear you received exactly what you needed and that the communication throughout the process was clear, concise, and professional, that’s exactly the experience we aim to deliver.
At Aptive, we want every visit to feel like everything is handled seamlessly and with care from start to finish, so you can feel confident in the service you’re receiving. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Good efficient service
21 avril 2026
Réponse de Aptive Pest Control - Houston
Thank you for taking the time to share your experience with us, Don! It's great to hear that you found our service both good and efficient. Your satisfaction is our top priority, and your feedback inspires us to continue providing top-notch service to all our customers. Should you need any further assistance, please feel free to reach out. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Réponse de Aptive Pest Control - Houston
It's fantastic to hear that Eli provided you with excellent service, Renata! Our team does everything possible to ensure that every pest problem is handled with the utmost care and professionalism, and it's wonderful to know that he exemplified this commitment.
Your feedback is incredibly valuable to us, and it motivates our team to continue delivering top-notch service. Should you need any further assistance in the future, rest assured, don't hesitate to let us know. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.