We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... Voir plus
L'entreprise a répondu
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... Voir plus
L'entreprise a répondu
I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
8857 Boehning Ln, 46219, Indianapolis, IN, Etats-Unis
- 13179679028
We overthink pests so you don't have to.
4,3
Excellent
158 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great job in treating the house
The tech who showed was very personable and confident.
The woman who I spoke to on the phone does not know her job and what is available.
8 avril 2026
Réponse de Aptive Pest Control - Indianapolis
Thank you for taking the time to share your feedback with us, Pam. We're so delighted you had a positive experience with our service professional and found them to be personable and confident. Our team strives to provide excellent service, and it's wonderful to know we met your expectations in this regard.
However, we are sorry to hear about your experience with our phone support. We aim to ensure that all our team members are knowledgeable and helpful, and your feedback is invaluable in helping us improve. Please know that we are addressing this internally to enhance our customer service.
We truly appreciate your high rating and your insights. If there is anything further we can do to assist you, please feel free to reach out to us at socialmedia@goaptive.com. We're here to handle your concerns to the best of our ability!
-Alexis
The Voles were treated too thank…
The Voles were treated too thank goodness! I hope it works!
31 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Cheryl,
We’re glad to hear the voles have been treated and hope you start seeing results soon! At Aptive, we take pride in handling every detail carefully to protect your home and give you peace of mind. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Don't get locked into a contract! It doesn't work!
I wish someone had warned me before signing a contract. It just doesn't work. I thought I was doing a good thing but they may as well be spraying water. Plus you get locked into an expensive contract with no cancelation option paying for something that doesn't work. We started spraying the house and yard with a home defense spray on our own
7 avril 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Colleen,
We’re genuinely sorry to hear about your frustration and understand how disappointing this experience has been. At Aptive, our goal is always to ensure every home is effectively protected, and we take feedback like yours seriously. We’d like the opportunity to review your account and see how we can make things right, so if you ever decide to give us another chance, I will personally make sure the proper expectations are set and that you get the service you were promised. At Aptive, you can count on us, we’ve got this handled.
-Jasmine
Thanks for sending Richard out
Thanks for sending Richard out! Very nice, young man. He read over the past notes and problem areas. He didn't rush through everything and had lots of pictures of what he did. He looked professional. Neat and clean.
4 avril 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Anne,
Thank you for sharing your feedback! We’re thrilled to hear Richard provided a thorough, professional, and attentive service. At Aptive, our goal is to make every visit fully handled, from reviewing past notes to ensuring treatments are done carefully and clearly documented. We appreciate you choosing us and look forward to keeping your property handled and protected every time.
-Jasmine
Tech did not ring doorbell or knock on…
Tech did not ring doorbell or knock on door
He was supposed to do inside treatment and he did not
We were home car was in driveway
We are not satisfied
4 avril 2026
Réponse de Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your experience. At Aptive, we want every service to be fully handled, and it sounds like we fell short during your recent visit. We understand how frustrating it must be when promised treatments aren’t completed. Please reach out to us at socialmedia@goaptive.com so we can review your account and make sure your inside treatment and all concerns are handled properly moving forward.
-Jasmine
Réponse de Aptive Pest Control - Indianapolis
Hi David,
Thank you for sharing your experience! We’re glad to hear that your service was quick, efficient, and thorough. At Aptive, we take pride in making sure every visit is handled with care and professionalism, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.
-Jasmine
Always nice and efficient service!
24 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Jennifer,
Thank you for sharing your experience! We’re thrilled to hear that our team’s service has been both friendly and efficient. At Aptive, we take pride in making sure every detail is handled with care, so it’s wonderful to know that commitment shows. We truly appreciate your trust and look forward to keeping your home protected.
-Jasmine
Réponse de Aptive Pest Control - Indianapolis
Hi Suzanne,
Thank you for sharing your feedback! We’re glad to hear our service is keeping the ants away. At Aptive, we take pride in making sure every pest concern is fully handled, so you can enjoy your home without worry.
We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
Great communication with the technician
The technician really listened to my concerns and took care of the problems.
25 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Estella,
Thank you for sharing your experience! I’m so glad to hear our service professional took the time to listen and address your concerns. That kind of attention is exactly what we strive for at Aptive.
We make sure every service is fully handled, so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!
-Jasmine
Great experience however
Great experience however, did not receive pictures of what was treated
25 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Nichole,
Thank you for sharing your feedback! We’re glad to hear you had a great experience, and we appreciate you letting us know about the missing photos. At Aptive, we take pride in making sure every service is handled thoroughly and transparently, and we’ll make sure your next visit includes detailed photos of the areas treated. We truly appreciate you choosing Aptive, we’ve got this handled!
-Jasmine
Eric communicated well and understood…
Eric communicated well and understood my concerns about spraying near my pet.
22 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your experience and for choosing Aptive! We’re so glad to hear that Eric took the time to communicate clearly and truly understand your concerns, especially when it comes to your pet’s safety.
That kind of care and attention is exactly what we strive for, making sure everything is handled thoughtfully and with your comfort in mind. We appreciate you being part of the Aptive community!
-Jasmine
Not my favorite or even close to it.
I don't like that it not once a month. I also don't like that I can't make it the same day/time automatically and I just get scheduled whenever they want to schedule me with no regards to my schedule. And honestly I still have bugs but I'm under a contract.
12 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Amanda,
We hear you, and we understand how frustrating that experience can be. A schedule that doesn’t line up with your availability isn’t the kind of convenience we want you to have with Aptive.
While our service timing is designed around effectiveness, your time matters, and we can work with you to find more consistent service windows that better fit your schedule.
As for still seeing bugs, that’s not the result we want. It can take a few treatments to fully break the cycle, but we’d like to take a closer look and make any needed adjustments to get things handled the way they should be.
Please reach out to us at socialmedia@goaptive.com so we can review your account, adjust your scheduling preferences, and make sure everything is handled properly moving forward. We truly appreciate you sticking with Aptive and giving us the opportunity to make this right.
-Jasmine
Zach was excellent
Zach was excellent. He always listens to what I need, and takes care of my concerns. Aptive has worked for me for years and I won’t change!
14 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Janine,
Thank you for sharing your feedback! We’re thrilled to hear that Zach continues to provide attentive and responsive service, addressing all of your concerns. It’s wonderful to know that Aptive has been your trusted pest control provider for years, and we truly appreciate your loyalty and being part of the Aptive neighborhood!
-Jasmine
They are very thorough and…
They are very thorough and professional. Sometimes we're not at home when they come, and even if we are we seldom make contact with them. We would like a knock at the door when they come and told what they did.
5 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Robert,
Thank you for sharing your feedback. We’re glad to hear that you find our team thorough and professional. At Aptive, we strive to provide effective service while keeping our customers informed about the work being done in their homes.
I completely understand your request to be notified in person and to receive a brief explanation of the service provided. Your feedback will be shared with our operations team so we can explore ways to improve communication during each visit.
Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like to discuss this further or ensure your preferences are noted on your account. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to improve your experience.
-Jasmine
The serviceman was excellent
The serviceman was excellent. He is very attentive to the process and addressed all my concerns and more. He remembered previous visits and asked if there was anything else he could do.
28 février 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Roxann,
Thank you for sharing your experience! We’re thrilled to hear that our service professional provided attentive, thorough care and remembered details from previous visits. At Aptive, we pride ourselves on delivering personalized service and addressing every customer’s concerns, and it’s wonderful to know our team exceeded your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Indianapolis
Hi Raechelle,
Thank you for sharing your feedback! We’re glad to hear that you’re pleased with the quality of service provided. At Aptive, we take pride in delivering thorough, professional, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
We usually have to be home
We usually have to be home, we had some trust issues in the past where they said we got an application but we didn’t see any improvement. And we would have to call them back. So far no issues thank you. Good service.
25 février 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Carol,
Thank you for sharing your feedback. We’re glad to hear that your recent Aptive service has gone smoothly and that you’ve experienced good results so far. We understand how past issues can affect trust, and it means a lot to know that our team has been able to provide the reliable, thorough service you expect. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood, and we look forward to continuing to protect your home.
-Jasmine
Blake Did A Good Job
Blake, the tech, was polite and thorough. I appreciate the attention he paid to his work.
4 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Jay,
Thank you for sharing your feedback! We’re glad to hear that Blake provided polite and thorough service and that his attention to detail made a positive impression. At Aptive, we take pride in having service professionals who are professional and focused on delivering effective results. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Technicians Great Customer Service
All the technicians reach out to touch base before they arrive. They are very receptive to addiorequests & send pictures of what they had completed.
1 mars 2026
Réponse de Aptive Pest Control - Indianapolis
Hi Sharron and Tom,
Thank you for sharing your feedback! We’re delighted to hear that our service professionals are keeping you informed, receptive to additional requests, and providing detailed follow-ups with photos. At Aptive, clear communication and thorough service are top priorities, and it’s wonderful to know our team is delivering that experience for you.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.
-Jasmine
Réponse de Aptive Pest Control - Indianapolis
Hi Jennifer,
Thank you for sharing your feedback! We’re thrilled to hear that our team has consistently been thorough and responsive with your service. At Aptive, we take pride in delivering reliable, professional, and attentive pest control so our customers feel confident and supported.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.