The first two visits were not good! The same guy came for both times! He had a nasty attitude using cuss words around my children! It was like he didn’t like his job, he even sent me a message I t... Voir plus
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The first two visits were not good! The same guy came for both times! He had a nasty attitude using cuss words around my children! It was like he didn’t like his job, he even sent me a message I t... Voir plus
L'entreprise a répondu
We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... Voir plus
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Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... Voir plus
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I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... Voir plus
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Écrit par l'entreprise
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
8857 Boehning Ln, 46219, Indianapolis, IN, Etats-Unis

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Communication is key with Aptive Environmental. I always receive a reminder email about a week before service takes place. The Aptive service techs text me with their ETA prior to each appointment and text me following service with a summary of work performed. Their service has been great! We haven’t seen any spiders inside the house since service started almost a year ago (mainly external treatments) and we’ve seen rare evidence of spiders in the garages. During a recent spring service, I asked if they could treat inside our garages and the service tech graciously added that—no spiders since. Happy to be working with Aptive Environmental!

Réponse de Aptive Pest Control - Indianapolis
My technician listened to my concerns and offered solutions that were effective and affordable. Excellent customer service and extremely kind and professional!

Réponse de Aptive Pest Control - Indianapolis
The technicians always knows what I need done around my house and property.

Réponse de Aptive Pest Control - Indianapolis
Got rid of the mice,now if you can control the mosquitos this sumer,I will be a happy camper...
Jeannie Resler

Réponse de Aptive Pest Control - Indianapolis
They were very expensive, but wr just moved from michigan so we thought it was regional. We came to find another local company that was less then half price and does an an amazing job. They dont tell you but it costs $200 to stop them billing you.

Réponse de Aptive Pest Control - Indianapolis
I showed Caden some ant hills that needed to be addressed and he knew what to do to handle and checked for others we may have missed.

Réponse de Aptive Pest Control - Indianapolis
Deonte was excellent and prompt on a revisit where we needed treatment indoors. He was polite and efficient.

Réponse de Aptive Pest Control - Indianapolis
I am totally pleased with the treatments I receive from Aptive Environmental. The people who actually do the treatments are always respectful and informative. Best of all, I no longer have the massive ant problem that I had when I started this service. Additionally, I no longer have spiders, beetles, flies or “stink bugs” in my house—a real win for me!

Réponse de Aptive Pest Control - Indianapolis

Réponse de Aptive Pest Control - Indianapolis
Had one bad experience during my “contract” where the tech slept in his car for 59 minutes and I was trying to knock on his window to give him updates on what I wanted treated at my house and ignored me. Then when he started doing treatment, we had ring footage of him just walking one pass and not spraying or addressing anything. Then he documented that he did such items in the chart and I took a. screenshot of it and they went back and adjusted what they did. Called and they apologized and sent someone out but it still ruined the experience with them. I thought I signed a year contract but it was for 24 months. I then had to pay to get out of my contract even though they tarnished my experience with the company. I shouldn’t have to worry that they are doing the job that I paid for. What would’ve happened if I didn’t capture their negligence? I would rate this a 1 star if I could. Be competent at your job when you pay over 150 dollars per visit.

Réponse de Aptive Pest Control - Indianapolis

Réponse de Aptive Pest Control - Indianapolis
The technician was excellent. He was very thorough and explained everything he was doing. We appreciate good customer service.

Réponse de Aptive Pest Control - Indianapolis
Good communication. Willingness to listen and offer perspective and advice.

Réponse de Aptive Pest Control - Indianapolis
Great communication about arrival and what was serviced.

Réponse de Aptive Pest Control - Indianapolis
Read the fine print, seemingly quick money grab company with customer service not heavy on the customer service! I’m still waiting on a call back promised within 24 hrs. almost 2 weeks ago.

Réponse de Aptive Pest Control - Indianapolis

Réponse de Aptive Pest Control - Indianapolis
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