I'm seeing more pests than I've ever seen since living here which has been 15 years. I switched services from Terminix and the result has been disatrous. I've attempted to alert the company that their... Voir plus
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Établissement
Changer d'établissement7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US
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Lisez les avis des autres
Also do a fabulous job.We had an ant issue which happens when it’s hit. They always assist with our problem as well as monthly service. Awesome company..
Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... Voir plus
L'entreprise a répondu
I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
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Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, Etats-Unis
- 13238802994
We overthink pests so you don't have to.
4,5
Excellent
321 avis
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Aaron was on time very courteous…
Aaron was on time very courteous knowledgeable and addressed all my concerns. He was very polite a professional.
12 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Jeanie,
Thank you for sharing your feedback! We’re thrilled to hear that Aaron was on time, courteous, knowledgeable, and addressed all of your concerns. At Aptive, we take pride in having service professionals who provide effective pest control while delivering a polite and professional experience, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
No option to schedule beyond one week
This company’s website doesn’t let you choose the dates of the service and makes one for the client w/o their approval. And makes it hard for the client to change the service dates to beyond the week. Can’t do a month ahead. Only gives the option to schedule within the week. And when you try to reschedule, the website is down. I called in one time to let them know it’s hard to reschedule appointments that I hadn’t even made but was made for me automatically. So I was able to make an appointment further out in between services.
5 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Julie and Kaitlyn,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to have appointments scheduled automatically without your approval and to face challenges when trying to reschedule online. That is not the seamless experience Aptive strives to provide for our customers.
We appreciate your feedback about the website and scheduling process, as it helps us identify areas for improvement and ensure that our system is more flexible and user-friendly in the future. I’m glad to hear you were able to work with our team to schedule an appointment that worked for you, but we know this shouldn’t be such a hassle.
Please feel free to reach out to us directly at socialmedia@goaptive.com if you encounter any further scheduling issues or need assistance. We truly value your feedback and the opportunity to make your experience easier and more convenient.
-Jasmine
I had a very pleasant experience with Ericsson
I had a very pleasant experience with a few technicians but not all. My last service was excellent but overall it’s consistently satisfactory, only because some technicians are better, more attentive to specific needs than others.
11 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Avetis,
Thank you for sharing your feedback. We’re glad your most recent service was excellent and that some of our service professionals have made a positive impression. At Aptive, we strive to provide every customer with consistent, high-quality service, and your comments about attentiveness and consistency are important as we work to ensure every visit meets that standard. We truly appreciate you choosing Aptive and giving us the opportunity to serve your home.
-Jasmine
Paul is very professional and fun.
11 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Roberto,
Thank you for sharing your experience! We’re thrilled to hear that Paul provided professional service while also making the visit enjoyable. At Aptive, we strive to combine expertise with a friendly, approachable experience for every customer, and it’s wonderful to know Paul delivered on both. We truly appreciate you choosing Aptive to help keep your home protected.
-Jasmine
Paul was very thorough and helpful and…
Paul was very thorough and helpful and listened to me when asked if we can change things around, and it's working.
10 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Kelly,
Thank you for sharing your experience! We’re so glad to hear that Paul took the time to listen to your concerns and made adjustments that are working for you. At Aptive, we believe attentive, personalized service is key to keeping your home protected and comfortable. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi David,
Thank you for sharing your feedback! We’re glad to hear that our service professional was both prompt and friendly during your visit. At Aptive, we strive to provide professional, reliable, and courteous service every time, and it’s wonderful to know our efforts are making a positive impression. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi Sarah,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team consistently provides clear communication, thorough service, and a kind approach. Delivering professional and attentive service is always our goal, and it’s wonderful to know our efforts are appreciated. We truly value you choosing Aptive to protect your home.
-Jasmine
Roberto is the best tech Aptive has…
Roberto is the best tech Aptive has ever sent us. We request that he be our permanent tech.
He did maintenance no other tech even suggested.
4 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Milton,
Thank you for sharing your feedback! We’re thrilled to hear that Roberto provided such outstanding service and went above and beyond with maintenance suggestions. At Aptive, we take pride in having knowledgeable and dedicated service professionals like Roberto who make a real difference for our customers. We’ll be sure to pass along your kind words, and we’re happy to work with you to make Roberto your regular service professional whenever possible. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Reached out ahead of appointment…
Reached out ahead of appointment addressed any concerns and provided completion.
3 mars 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Jacqueline,
We’re glad to hear that your Aptive service professional reached out ahead of your appointment, addressed your concerns, and completed the service thoroughly. Proactive communication and attention to detail are key parts of the experience we aim to provide, and it’s great to know that came through during your visit. We appreciate you trusting Aptive to protect your home and look forward to continuing to provide reliable, high-quality service.
-Jasmine
The technicians polite and helpful
The technicians are polite and knowledgable. They have helped with keeping mosquitos from swarming on our patio. Also keep other pests at bay. I appreciate the nontoxic formula they spray.
21 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi there,
Thank you for taking the time to share your experience! We’re thrilled to hear that our service professionals have been polite, knowledgeable, and effective in keeping mosquitoes and other pests at bay. At Aptive, we take pride in providing solutions that protect your home while using safe products whenever possible.
We truly appreciate your trust in Aptive and look forward to continuing to help you enjoy your home and patio protected.
-Jasmine
Réponse de Aptive Pest Control - Los Angeles
Hi Bob,
Thank you for sharing your feedback! We’re thrilled to hear that our team was polite, quick, and thorough. At Aptive, we take pride in providing professional and effective service that keeps your home protected.
We truly appreciate your trust in Aptive and look forward to continuing to serve you.
-Jasmine
You promised monthly service, what happened??
Sales person came here selling a monthly service with guaranteed that after 4-5 months we wouldn’t see any more rats. 4-5 later, rats were still here and their monthly service, became bi-monthly.
28 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Denis,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to continue dealing with rats after being given an expected timeline for results. At Aptive, we aim to provide effective solutions and transparency, and I’m sorry that this hasn’t been your experience so far.
We want to make this right and ensure your pest issues are properly addressed. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, reassess your treatment plan, and take any necessary steps to get the results you were promised. Your feedback is important, and we’re committed to delivering the quality service and peace of mind that Aptive is known for.
Thank you again for letting us know and for giving us the opportunity to improve your experience.
-Jasmine
The service is decent but not great
The service is decent but not great. After the treatment was applied, I went out into my backyard and still found lots of spider webs even though the treatment is supposed to include dewebbing. I also found a very large trail of ants after I had specifically mentioned that ants were an issue. The service is done very quickly, which can be a good thing or a bad thing. In this case, there have been several occasions where treatment is complete within 20 minutes, which tells me the employee is not being entirely thorough and then I'm still finding issues that should be pretty obvious if there is attention to detail.
21 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Cinthia,
Thank you for sharing your experience with us. I completely understand how frustrating it must be to see spider webs and ant activity after a treatment, especially when you’ve clearly communicated your concerns. At Aptive, we aim to provide thorough and effective service, and I’m sorry that your experience did not reflect the level of attention and detail we strive for.
Your feedback is important, and we take it seriously as it helps us improve both our training and service practices. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address the issues you’ve experienced, and ensure that your next service fully meets your expectations. At Aptive, we’re committed to delivering quality service and peace of mind to every customer.
Thank you again for letting us know, and for giving us the opportunity to make things right.
-Jasmine
Always help me with special request for…
Always help me with special request for my garden. Takes plenty of pictures of the work done.
28 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Derick,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been attentive to your special requests and thorough in documenting the work with photos. At Aptive, we take pride in providing personalized, professional service that addresses each customer’s unique needs while keeping your home and garden protected and comfortable.
We truly appreciate your trust in Aptive and look forward to continuing to support your home and garden needs.
-Jasmine
Ralph Diaz is very much a "go -getter"!
Ralph Diaz is very much a "go -getter". Loved Ralph's enthusiasm to make sure I was getting the best service he could provide. From the beginning, Ralph made sure I knew that for only $10 more I could be on the Premium membership. Secondly, he provided pest control for pest in my garden also. I really appreciated all of his suggestions. He continued to let me know that if I needed anything to let him know. Great service provided by Ralph Diaz!
14 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Laura,
Thank you for sharing your experience! We’re thrilled to hear that Ralph provided such enthusiastic, thorough, and attentive service. At Aptive, we take pride in having service professionals who go above and beyond to ensure our customers understand their options, receive comprehensive treatment, and feel supported every step of the way.
It’s wonderful to know that Ralph’s recommendations, including the Premium membership and addressing your garden pests, made a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, high-quality service for your home.
-Jasmine
Careless
Careless, has left rat traps open to enable our dog to eat the poison, which I found and corrected in time to save our dog. Not responsive to requests for rebating of all rat traps. Only some were serviced.
27 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi there,
Thank you for sharing your experience. I completely understand how concerning it must have been to find a rat trap accessible to your dog, and I’m very sorry that this happened. At Aptive, the safety of your family and pets is always a top priority, and I regret that our service fell short in this instance.
We also understand your frustration regarding the servicing and rebate of the traps. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, address any outstanding concerns, and ensure proper follow-up. Your feedback is very important and helps us improve our training and service procedures to prevent situations like this in the future.
Thank you again for letting us know, and for giving Aptive the opportunity to make this right.
-Jasmine
Not effective
We pay for mosquito control in addition to pest control, there has been zero improvement in mosquito control and moderate improvement in pest control. For what we pay, it's disappointing. As soon as my contract is up, I'm out.
25 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Jim,
Thank you for sharing this. I can understand how disappointing it is to invest in both mosquito and pest control and not see the level of improvement you expected. You should absolutely feel confident that what you’re paying for is making a real difference.
At Aptive, our goal is consistent, noticeable results. If mosquito activity hasn’t improved, that tells us we need to take a closer look. Factors like standing water, neighboring properties, and weather can impact control, but that doesn’t mean you should feel stuck with underwhelming service.
Before your contract is even a concern, we’d appreciate the chance to reassess your property, review your treatment history, and make any necessary adjustments. We truly value you choosing Aptive, and we’d love the opportunity to turn this experience around. Please reach out to us at socialmedia@goaptive.com with your account details so we can personally look into this and work toward a solution.
-Jasmine
Exceptional Service!
Jovon notified us how long it will take for him to be here, asked if we had concerns, sprayed everywhere, cleaned up webs, checked for bees and wasps and more. Then followed up with a status report. I was very impressed with his work. Great job!
24 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Bonnie,
Thank you for sharing your experience! We’re thrilled to hear that Jovon provided such a thorough and professional service. At Aptive, we take pride in our team not only addressing the issues in your home but also keeping you informed every step of the way. Your feedback means a lot, and we’re so glad that Jovon’s attention to detail and follow-up made a positive impression. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.
-Jasmine
Very Thorough
Very Courteous, very thorough, Like that they touch base with me over my concerns - and make sure they are addressed.
23 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Michael,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been courteous, thorough, and attentive to your concerns. At Aptive, we take pride in not only providing effective service but also making sure our customers feel heard and confident that their home is protected. Your kind words mean a lot, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
Personal Service
Technician was very thorough and explained what he was planning to do and asked if we noticed any pests inside. He explained that he could not deal with bees because of environmental laws.
10 février 2026
Réponse de Aptive Pest Control - Los Angeles
Hi Henry,
Thank you for sharing your experience! We’re glad to hear that your service professional was thorough, communicated the plan clearly, and took the time to listen to your observations. At Aptive, we pride ourselves on providing not only effective service but also transparency and guidance, including explaining when certain treatments aren’t possible due to environmental regulations. Your feedback means a lot, and we truly appreciate you choosing Aptive to protect your home.
-Jasmine
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