First: being greeted in a warm friendly manner Second: prompt concise explanation of procedures of service Third: a willingness to do more with a truly positive attitude. Fourth: she inspired trus... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The man that came to my house on May 20, 2026 moved my dogs toys around making sure the spray didn’t get to it, also took special care to empty their water bowls and ensure not to spray there. Also ac... Voir plus
L'entreprise a répondu
We ended up needing three appointments to take care of our hornet/wasp nest problem. The first tech did not do a complete job at all. The second tech was sent out to correct the problem - I don't... Voir plus
L'entreprise a répondu
The technician arrived early in the appointment window, listened to our concern, provided options, did the work, and was pleasant and respectful the entire time. And the problem was solved.
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
16610 W Rogers Dr., 53151, New Berlin, WI, Etats-Unis
- 12626240344
We overthink pests so you don't have to.
4,3
Excellent
212 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Service
They do a good job and are not intrusive. Always address what needs to be attended to. Very professional
24 décembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi there,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that our team has been professional, attentive, and respectful of your home while addressing your pest control needs.
At Aptive, we strive to provide thorough, reliable, and courteous service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
The only service that works
Those stink bugs used to make my life miserable. For the past three years with Aptive I barely see any and most of them are dead. The spider population also declined and I don't have mice in the basement anymore.
21 décembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Eva,
Thank you for sharing this. It’s great to hear that your service with Aptive has made such a noticeable difference over the years, especially with stink bugs, spiders, and mice. Long-term results like that are exactly what we aim for, and we’re glad your home has become a more comfortable space because of it. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.
-Jasmine
Great service agent
Great service agent - communicated very clearly and thoroughly - follow up call handled efficiently.
5 décembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Tom,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional communicated clearly and thoroughly and that the follow-up call was handled efficiently. At Aptive, we take pride in providing attentive, professional, and reliable service to ensure our customers’ needs are fully addressed.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
4 month minimum contract going into…
4 month minimum contract going into winter. Should split into 2 parts: fall & spring treatments.
7 décembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Robert,
Thank you for taking the time to share your feedback. I completely understand how a year-round contract can feel challenging, especially going into winter, and I appreciate your suggestion about splitting treatments into fall and spring.
At Aptive, our goal is to provide consistent, effective protection for your home throughout the year. That said, we always want to work with our customers to find solutions that make sense for their needs. I’d be happy to discuss options with you to ensure your service schedule fits your home and lifestyle.
Thank you again for sharing your thoughts and for choosing Aptive. We truly value having you as part of the Aptive neighborhood.
-Jasmine
Told me $30 and I wrote check.
Told me $30 and I wrote check.
Cashed for $130 twice. Asked to stop service. Keeps reappearing. Tell me there is big fine to break contract. I never signed contract. This company has been deceptive! Please let me stop your service. That is all I ask.
Evelyn Sappenfield
8 novembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Eva,
Thank you for taking the time to share what’s been going on. I’m really sorry to hear about the confusion with your pricing and the frustration you’ve had trying to get things sorted out. That’s not the experience we want anyone to have with Aptive, and I appreciate you giving us the chance to make this right.
I want to make sure you’re only charged for what you agreed to, and if something wasn’t communicated properly during sign up, that’s on us to fix. I also want to make sure your service requests stop reappearing so you’re not dealing with the same issue again.
When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can review your account details with you, confirm the charges, and help you with the next steps. You deserve clear answers and straightforward help, and we’re here to make sure you get both.
Thank you again for bringing this to our attention and for giving Aptive the chance to address it. If you need anything in the meantime, we’re here to help.
-Jasmine
The technicians are always friendly, polite and knowledgeable
The technicians are always friendly, polite and knowledgeable when at my home doing service. They listen carefully and make suggestions when needed to help with any issues. The best part of Aptive, besides the staff, is the ability to call anytime 24/7 for additional service at no extra charge if new issues pop up between scheduled appointments.
2 décembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Peggy and Dennis,
Thank you so much for sharing your experience! We’re thrilled to hear that our service professionals consistently provide friendly, knowledgeable, and attentive service while offering helpful suggestions. At Aptive, we take pride in being available to address any new issues between scheduled visits, and it’s wonderful to know that service and support make such a difference for you. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected!
-Jasmine
Réponse de Aptive Pest Control - Milwaukee
Hi Melissa,
Thank you for your feedback! We’re glad to hear that communication has been a positive part of your experience. At Aptive, we take pride in keeping our customers informed and ensuring every visit is clear and efficient. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Awesome staff and no pests
Awesome staff and no pests! Fair price.
Shout out to Jeff who is professional, thorough and pleasant!!!!
1 décembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Jon,
Thank you for sharing your experience! We’re so glad to hear that our team was able to provide effective service and keep your home protected. At Aptive, we strive to deliver reliable, high-quality care at a fair price while making sure our customers feel valued every step of the way.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Great communication from Matt
Great communication from Matt. Took care of our treatment as requested.
18 novembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi there,
Thank you for sharing your experience! I’m glad to hear that Matt provided great communication and handled your treatment exactly as requested. At Aptive, we take pride in delivering reliable service while keeping our customers informed every step of the way.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
Réponse de Aptive Pest Control - Milwaukee
Hi Debby,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was polite, professional, and addressed all of your concerns. At Aptive, we take pride in providing thorough, attentive, and reliable service, and it’s wonderful to know your experience reflected these values.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Aptive really is the best pest control company
I love how thorough Aptive technicians are and that they will explain everything they are going to do or have done already if I ask. Their availability for reservice is awesome. I have a greater peace of mind about my house knowing I can call Aptive to handle my pest control needs.
14 novembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Corey,
Thank you for sharing your experience! We’re thrilled to hear that our service professionals’ thoroughness and clear communication have made a positive difference for you. Providing reliable service and peace of mind for our neighbors is always our top priority, and it’s wonderful to know that our availability for reservice has given you confidence in your home’s protection.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the high standard of service our neighbors deserve.
-Jasmine
Tech was very helpful answering…
Tech was very helpful answering questions and bringing me up to date due to seasonal changes.
13 novembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Roe,
Thank you for sharing your feedback! We’re glad to hear that our service professional was helpful in answering your questions and keeping you informed about seasonal changes. At Aptive, we take pride in providing knowledgeable, thorough service while ensuring our customers feel confident and informed about their treatments.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home!
-Jasmine
Price too much for actual service and time onsite (15-min at best)
We came on as clients in 2020. I recently attempted to cancel service as I just wasn’t seeing the value. Now paying $152/visit. In review of the service alips, I lesrned that certain pest treatments that were important for my home were no longer included. Shame in me for not reviewing each service slip. Shame in aptive for changing treatment focus witjout discussing it with me, the paying client.
In an effort of customer retention, the phone representative offered a reduced fee of $70 per treatment. I questioned why I was scheduled for a Nov treatment when a service tech was just out in October and we were on a quarterly schedule. This is when we were offered a $70 discount coupon for the scheduled November treatment. Tech arrives and I hear my spigot turn on! When did Aptive start using customer’s water to fill their cannisters?! Further, the tech did not spray window sills, nor did he spray the L shaped foundation along my back patio. I watched. He skipped it all together. I will be cancelling!
13 novembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Ronnie,
Thank you for taking the time to share your experience. I completely understand your frustration, and I want to sincerely apologize for the inconsistencies and changes you’ve encountered with your service. At Aptive, we strive to provide clear communication, consistent treatments, and excellent service, and it’s clear that we fell short in your case.
I’m very concerned to hear about the missed areas and the use of water during your service. This is not the experience we aim to provide, and your feedback is being shared with our team to ensure these issues are addressed moving forward.
We truly value you as part of the Aptive neighborhood, and I would like the opportunity to review your account and service plan directly with you. Please reach out to us at socialmedia@goaptive.com so we can discuss your concerns, address any missed treatments, and work toward a resolution that better reflects the quality and care we stand for.
-Jasmine
Mike texted us beforehand and told us…
Mike texted us beforehand and told us what he was going to do and then sent pictures and explain what he did.
9 novembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Julie,
Thank you for taking the time to share your experience! We’re glad to hear that Mike kept you informed before and after your service, and that the photos and explanations helped give you confidence in the work done. At Aptive, we strive to provide thorough, professional, and transparent pest control, and it’s wonderful to know Mike delivered that level of service for you.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.
-Jasmine
The technician was fantastic
The technician was fantastic. Very knowledgeable, professional and attentive. He listened to my concerns and made sure I understood what he did to address my problems. I’m very impressed
8 novembre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Lisa,
Thank you so much for sharing your feedback! We’re thrilled to hear that our service professional provided knowledgeable, professional, and attentive service, and that he took the time to address your concerns and explain the work performed. At Aptive, we strive to make every visit thorough, clear, and tailored to each customer’s needs, and it’s wonderful to know our team left a positive impression.
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide reliable, effective pest control for your home.
-Jasmine
Aptive Is A Winner!
Aptive is always on time, always thorough and communicates very well.
31 octobre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Mike,
We’re so glad to hear that our team’s punctuality, thoroughness, and communication have made your experience with Aptive seamless! We strive to provide reliable and attentive service on every visit, and it’s wonderful to know our efforts are making a difference. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
The company gave us a free treatment…
The company gave us a free treatment and this time it killed some of the spiders. There was not much done to address the mice besides moving around the existing traps and refilling one outside. The technician also had a misunderstanding with our neighbor about moving his company car so my neighbor could have more room. It seemed really odd that someone who is trying to win more potential clients for his company would not make a little extra effort to try and deescalate a misunderstanding and present a more professional image to potential clients.
Some of the other past technicians they sent out seemed a little inexperienced and did not have the same results that the last one did. They only agreed to send him out because I called in to complain about their treatments being ineffective and was about to cancel the service because the spider infestation in our basement was still too much.
25 octobre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Jonathan,
Thank you for sharing such detailed feedback about your experience. We’re glad to hear the most recent treatment helped reduce spider activity, but we understand your frustration regarding the mice issue and the interaction with your neighbor. That’s not the level of professionalism or thoroughness we expect from our service professionals. Your experience helps us identify where we can improve, both in training and communication, to ensure each visit meets Aptive’s standards for quality and care.
We’d like the opportunity to review your account and make sure the right follow-up actions are taken to address the rodent concerns and provide the consistent service you should expect from Aptive. Please reach out to us at socialmedia@goaptive.com so we can connect you with a service professional who can help get things back on track. We truly appreciate your patience and for being a part of the Aptive neighborhood.
-Jasmine
Réponse de Aptive Pest Control - Milwaukee
Hi Tom,
Thank you for your feedback! We’re glad to hear that our team provided a great response and helpful guidance. At Aptive, we strive to deliver attentive service and clear communication so our customers feel confident and supported. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Excellent service
Excellent service. Knowledgeable and helpful. Explained treatment. Ashley was very respectful and took great care of our property.
Thank you!
22 octobre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Russell,
Thank you for sharing your experience! We’re thrilled to hear that Ashley provided knowledgeable, respectful, and helpful service while taking great care of your property. At Aptive, we take pride in delivering effective pest control along with a positive and professional experience for every customer. We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Conscientious workers
Chris was great as well as the other Aptive tech people that have served us the past couple months. They have been knowledgable, pleasant and conscientious people. Unfortunately he didn’t find the source of the dead animal smell (probably a mouse) in our basement in spite of a sincere effort checking around a very crowded basement.
18 octobre 2025
Réponse de Aptive Pest Control - Milwaukee
Hi Dennis,
Thank you for taking the time to share your experience. We’re glad to hear that Chris and our team have been knowledgeable, pleasant, and conscientious while serving your home. We completely understand how frustrating it can be when a source of a problem like a dead animal isn’t immediately found, and we truly appreciate your patience as we worked through it.
If the issue persists, please don’t hesitate to reach out. We’d be happy to revisit your basement and continue looking for a solution to resolve the odor. Thank you for being a valued part of the Aptive neighborhood.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.