I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Eli kept me informed of my service the day he came. He did a complete job on the outside of my property and took pictures so I was informed of what he did. He was informative and thorough.
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... Voir plus
L'entreprise a répondu
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
5251 W 73rd St, Ste C, 55439, Edina, MN, Etats-Unis
- 16515657997
We overthink pests so you don't have to.
4,3
Excellent
238 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fall Inspection
Clear and concise statements about what was to done and what he did to protect our home from mice
21 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Thomas,
We’re so glad to hear that our service professional provided clear and concise explanations about the work done and the steps taken to protect your home from mice. At Aptive, we strive to make every visit informative and thorough, so our customers feel confident and informed about the care we provide. Thank you for trusting Aptive to keep your home safe and comfortable, we truly appreciate having you as part of our neighborhood!
-Jasmine
Excellent communication between us and…
Excellent communication between us and the person coming out to our house. Great to explain what they will or can't do. On time.
21 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Sue,
We’re thrilled to hear that our service professional communicated so clearly and kept you informed about what could be done during the visit. At Aptive, we strive to provide timely, transparent, and helpful service so our customers feel confident and well-supported. Thank you for trusting Aptive to protect your home and for being a valued part of our neighborhood!
-Jasmine
The level of communication is…
The level of communication is outstanding. I appreciate their attention to detail.
20 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Kevin,
Thank you for sharing your experience! We’re so glad to hear that our communication and attention to detail have stood out to you. Providing clear updates and thorough service is always our goal, and it’s wonderful to know that our team delivered on that.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
Terrell was friendly and thorough
Terrell was on time, texted me before and after his thorough service at our home.
20 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi there,
We’re thrilled to hear that Terrell provided thorough service and kept you informed throughout the process! At Aptive, we pride ourselves on punctuality, clear communication, and ensuring every home stays comfortable and protected. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.
-Jasmine
Professional service
Ian was very professional and provided the service efficiently but thoroughly. I do appreciate the pictures of work being done and where applications were performed and checked.
11 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience! I’m glad to hear Ian provided professional, thorough, and efficient service. We take pride in providing clear communication, and it’s great to know the pictures and updates on where applications were performed were helpful for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
I appreciate the gentleman that did the…
I appreciate the gentleman that did the job and would like to be put on his schedule monthly.
8 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Phil,
Thank you for sharing your feedback! We’re thrilled to hear that you had a positive experience with our service professional. We understand how valuable it is to work with someone you trust. While we can’t guarantee the same service professional every time, we will do our best to accommodate your request whenever possible.
Please reach out to us at socialmedia@goaptive.come so we can review your account and coordinate monthly scheduling to the best of our ability.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
promptly came for a "revisit"
promptly came for a "revisit". did the job thoroughly and i am very pleased to see dead box elders!!!
8 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Diana,
Thank you for sharing your feedback! We’re thrilled to hear that our team was prompt for your revisit and provided thorough service. It’s wonderful to know that you’re seeing results and that the treatments have made a visible difference with the box elders.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the reliable, thorough, and attentive service our neighbors deserve.
-Jasmine
Service is inconsistent from one visit…
Service is inconsistent from one visit to the next as each tech does something different. Some techs thoroughly complete the service and share what services I have on my plan, where others don’t even ask if I want any inside service done as I have the inside service package so this is frustrating. It feels like if I don’t know what is all included and don’t ask for it, it won’t be done. Sometimes their equipment is not working properly so they cannot do the service I’m asking for. I’m not convinced the mosquito service is working either, which is disappointing.
I was also told by the sales rep that it was a year contract but this is not the case, it’s 12 visits and monthly is not necessary. I’m very disappointed.
Overall, the techs are very nice but it seems they are not receiving the tools to effectively do their job.
12 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Tracie,
Thank you for sharing your feedback. I completely understand how frustrating it can be when service feels inconsistent, and I appreciate you taking the time to outline your experience. At Aptive, we strive to provide consistent, thorough service and clear communication about what’s included in each plan, and it’s clear we fell short in your case.
I want to assure you that your concerns about equipment, service consistency, and communication have been heard. We take this feedback seriously and will use it to ensure our team has the tools and guidance needed to deliver the high-quality service you expect.
We truly value you as part of the Aptive neighborhood, and we’d love the opportunity to review your account and service plan with you to make sure all your treatments, including inside services, are being completed properly. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and make this right.
-Jasmine
⭐ 1-Star Review Unprofessional and Ineffective Service
⭐ 1-Star Review: Unprofessional and Ineffective Service
I was approached by a representative who confidently told me their company could eliminate my wasp problem completely. He pointed out multiple live nests around my home, assured me they would all be removed, and promised I wouldn’t have to worry again. That reassurance was the reason I signed the contract.
Not long after their first treatment, I was attacked by a large yellowjacket nest. I ended up calling them back about five more times for follow-up visits. Each time, I was told the problem would be resolved — yet the wasps and yellowjackets kept coming back.
Out of frustration, I hired a different pest control company. They immediately showed me that several of the same wasp nests were still there — the ones this company had claimed to remove. The new company actually took them down, and since then, I haven’t had a single issue.
When I contacted this company to cancel and explain what happened, the manager was rude and dismissive. He told me I still owed $125 to get out of the contract, even though they never fixed the problem. One of their technicians even admitted he wasn’t certified to handle yellowjackets.
This company overpromises and underdelivers. They send unqualified technicians, fail to remove nests, and show no accountability when their work doesn’t meet basic expectations. I would never recommend them to anyone.
8 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Raina,
Thank you for taking the time to share your experience. We genuinely appreciate feedback like yours, even when it highlights areas where we fell short, as it helps us improve and provide better service for our customers.
I’m truly sorry to hear about the challenges you faced with your wasp and yellowjacket treatment, and it’s clear your experience did not meet the high standards we strive for at Aptive. We aim to provide effective, safe, and professional solutions, and it’s disappointing to learn we missed the mark in your situation.
While I understand your frustration and the decision to work with another company, I want you to know we take this seriously. Your comments regarding follow-up visits, service professional certification, and communication with management will be reviewed internally to ensure we address these issues and prevent similar experiences for future customers.
If you’re willing, we’d like the opportunity to speak with you directly to learn more and see how we can make this right. Please reach out to us at socialmedia@goaptive.com at your convenience so we can discuss your experience further.
Thank you again for your honesty. At Aptive, we value each customer and their trust, and we are committed to learning from this feedback to continuously improve the quality and reliability of our services.
-Jasmine
They have been excellent to work with…
They have been excellent to work with and on top of the issues I’m having.
8 novembre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Teri,
We’re so glad to hear that our team has been attentive and proactive in addressing your concerns. At Aptive, we take pride in staying on top of issues and providing reliable, effective service to give our customers peace of mind. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
Réponse de Aptive Pest Control - Minneapolis
Hi Judy,
Thank you for sharing your feedback! We’re glad to hear that our team was prompt, courteous, and kept you informed with photos of the service. At Aptive, we strive to provide professional, thorough, and transparent pest control, and it’s great to know our efforts are appreciated.
We truly value having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.
-Jasmine
Great service!
The technicians always ask us if we have anything specific we want them to look into.
The technicians do an excellent job of protecting the exterior of our home.
We also have been satisfied with the control of the moles/voles in and around our yard.
23 octobre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our service professionals take the time to address your specific concerns and provide thorough protection for the exterior of your home. It’s wonderful to know that you’ve also been satisfied with how we’ve helped manage moles and voles in your yard.
At Aptive, we take pride in providing personalized, effective service to keep every home comfortable and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Positive Experience
Team members are courteous, friendly, and thorough. I especially appreciate the reminders of scheduled application appointments, as well as a “heads up” when they are on their way.
29 octobre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Marlene,
Thank you for sharing your experience! We’re so glad to hear that our service professionals have been courteous, friendly, and thorough. Communication is very important to us, and it’s wonderful to know that our reminders and “heads up” notifications have made your service experience smooth and convenient.
At Aptive, we take pride in providing personalized service that keeps your home comfortable and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Andrew is top notch!
Andrew called me and told me that I would benefit from the upgraded plan, it was only $10 more!! I really appreciate that he was looking out for my best interest and getting the best service out of Aptive. He text me pictures of the treatment areas too. Which I also appreciate!
29 octobre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Ingrid and Roger,
Thank you for sharing your experience! We’re so glad to hear that Andrew went above and beyond by recommending the best plan for your home and keeping you informed with photos of the treatment areas. At Aptive, we take pride in providing service that is not only thorough and effective but also personalized to each customer’s needs.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
Rep was knowledgeable and personal and…
Rep was knowledgeable and personal and not high pressure. All personnel who did the actual pest control were timely, pleasant, and always informed me of what they were going to do and if I had any questions. They all represented your company very very well. Would highly recommend.
18 octobre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Paulette,
Thank you for sharing your feedback. We’re thrilled to hear that our team provided knowledgeable, professional, and personable service without being high-pressure. At Aptive, we take pride in service professionals who are timely, thorough, and communicative, ensuring every customer feels informed and confident in their pest control solutions.
We truly appreciate your recommendation and value you as part of the Aptive community. We look forward to continuing to provide outstanding service for your home.
-Jasmine
Always great service....
22 octobre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi Jennifer,
We’re so glad to hear that you’ve consistently received great service! At Aptive, we take pride in providing reliable and effective service to keep your home protected. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Aptive has made a difference in my home…
Aptive has made a difference in my home and so far so good.
18 octobre 2025
Réponse de Aptive Pest Control - Minneapolis
Hi there,
We’re so glad to hear that Aptive has made a difference in your home! Our goal is always to provide effective, reliable pest control so our customers can feel comfortable and worry-free. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to serve you.
-Jasmine
Réponse de Aptive Pest Control - Minneapolis
Hi Randy,
Thank you for sharing your experience! We’re delighted to hear that you received great service and that our service professional made a positive impression. At Aptive, we strive to provide service that is both effective and friendly, and it’s wonderful to know our team met your expectations.
We truly appreciate you being a part of the Aptive neighborhood and trusting us to protect your home.
-Jasmine
Réponse de Aptive Pest Control - Minneapolis
Hi Alisa,
Thank you for sharing your feedback! We’re thrilled to hear that Ky was helpful and professional during your visit. Providing attentive, knowledgeable service is exactly what we strive for at Aptive, and it’s great to know Ky delivered on that promise.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Réponse de Aptive Pest Control - Minneapolis
Hi Ahmed,
Thank you for sharing your feedback! We’re glad to hear that your home is in good shape and that our service met your expectations. At Aptive, we strive to provide thorough and reliable pest control to give our customers peace of mind, and it’s wonderful to know this reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.